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 Respond to at least two colleagues by comparing your experiences or offering support.  

1-pierre- 

Creating the healthy conflict video for Discussion 1 was a valuable learning experience. Acting out the unhealthy conflict response was actually difficult for me. It felt like I was being mean, and that is not something I am used to doing. I try to treat people with respect, so raising my voice or sounding defensive felt uncomfortable. It made me realize how negative communication can quickly shut down teamwork and trust. On the other hand, practicing the healthy conflict response felt more natural. I focused on staying calm, using a respectful tone, and trying to find a solution. This showed me how important it is for leaders to manage conflict in a professional and supportive way (Northouse, 2021).

As the course has gone on, my understanding of leadership and management has really improved. I used to think leadership was mostly about giving directions or making decisions. Now, I see that strong leaders focus on people, listen to different opinions, and help the team work together. I also learned that leadership and management are different but both important. Leaders guide people and inspire change, while managers focus on tasks, organization, and keeping things running smoothly (Harvard Business Review, 2017).

One question I still have is: How can leaders be honest during hard times, like when there are layoffs, without making staff feel hopeless or afraid? I want to learn more about how to lead with both truth and compassion.

References

Harvard Business Review. (2017, September 6). The explainer: How management teams can have a good fight [Video]. to an external site.

Northouse, P. G. (2021). Introduction to leadership: Concepts and practice (5th ed.). SAGE.

2-sarah- 

Creating the healthy-conflict video for Discussion 1 was both a challenging and illuminating experience for me. I have never actively engaged in resolving conflicts before, I felt a mix of excitement and uncertainty. While I have observed conflict resolution in various contexts, actually putting together my thoughts and strategies for the video made me realize how little practical experience I have in this area.

Initially, I felt a lack of confidence in my conflict management and communication skills. Articulating how to navigate conflicts in a healthy way was daunting, especially since I had never had to apply these concepts personally. However, as I delved into the course materials and began to structure my video, I started to grasp how important effective communication and understanding the perspectives of others are in conflict situations. This process also helped me recognize the value of applying these methods in both personal and professional settings.

Reflecting on my progress in the course, my understanding of leadership and management has significantly evolved. I used to view leadership primarily as a position of authority, but now I understand it as an opportunity to facilitate collaboration and support among team members. The principles we have discussed have highlighted how critical it is to foster a culture of open dialogue and to actively seek to understand differing viewpoints. This insight has encouraged me to consider how I can cultivate these leadership qualities in myself and encourage them in others.

One question I have for the instructor is: How can we effectively practice conflict resolution skills in a team setting when members have varying levels of experience or comfort while engaging in conflict discussions?  Understanding how to navigate this diversity would be beneficial as I learn more about leadership and team dynamics. Thank you for guiding us through this valuable learning experience.

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