Respond to at least two colleagues in the following ways:
- Explain how you would react to your colleague’s two different responses if you were in the meeting.
- Provide constructive feedback on their healthy-conflict response. As part of your feedback, identify at least two leadership or professional communication skills used by your colleague.
1-samantha -This is my unhealthy
response as the director of
clinical services. This is not fair. My department makes money.
I’m not sure why the director of transitional housing
is even speaking. I’m not even sure why we have a
director of transitional housing when there’s only one other
worker in her program. Perhaps it was the
responsibility of the finance. department to make
sure that we have money so that the agency
doesn’t lose money. It’s not the responsibility of any of the other managers here. And I think that if
clinical services is the only department in people
first, that’s actually bringing in money,
then we should not even be a part of this
budget cut conversation. I think that that is
totally inappropriate. And we need to look at
why a program that has one man, and one case manager
is not being condensed into one worker. That
would save a lot of money. That’s at least one salary
right there we could save. This is my healthy response. Hi, guys, as the Director
of Clinical Services, I would like to just share
my thoughts. So I know that these budget cuts are
stressful, difficult on all of us and we all feel
that the weight of the decision and I think that
instead of any of us trying to decide right now which
department should lose staff I think we should look
at ways across the board where we can see this as
an opportunity to cross -train everybody and or do
some reductions to staff where it makes sense I
think that if we do more of work creatively to save
as many jobs as possible, then we have an
opportunity here to be more productive. I think while we
know that the clinic makes money, it also spends
about $120,000 of the $125 ,000 that it makes. And so
I know that it may need to be looked at. We can
look in that area to try to save money. We’re also
spending about $100,000. In fundraising for event
planning and if that’s our fundraising goal is to
make money then perhaps if we trim back some of the
money that we’re spending to even raise money that
would be helpful same with the outreach and
marketing we’re spending about $25,000 printing up
flyers and we already have printers and technology
here that we could probably do some of that here in
the office with the office supplies that we’re already
paying for Thank you.
2-savanna -Hello. Today I’m going to
play on a director of clinical services and
I’m going to act out two responses. One
is unhealthy conflict and the other will
be healthy conflict. So here’s the first. That’s completely ridiculous. The medical clinic
plays a crucial role and suggests that therapy
services overstaffed, it’s completely unfound. You clearly don’t understand the value of the work we do. Our department is
already stretched thin, and cutting staff will be a disaster for patient care. Frankly, I don’t even see why this
is even being discussed. It’s a waste of time. Now, here’s the
healthy response. I hear your concerns about
the efficiency of our services, and I appreciate
you bringing this up. The medical clinic
and therapy services both play essential
roles in patient care, so any discussions
about restructing should be approached carefully. Before making any decisions, I think it would be
beneficial to review data on patient outcomes and
service utilization. If there are areas where
we can be more efficient, I’m open to exploring those
possibilities together. How about we schedule
a time to analyze the numbers and
discuss potential solutions as a team?
What do you say? Okay, well let’s meet up, say
tomorrow. at 10 o’clock? Thank you.
