Description
Marks: |
Academic Report Guideline(Co-op)
(please do not include this text in the final report, just follow its guidelines and use the cover page above)
The report should be submitted within two weeks after you finish your Co-op training Program.
In addition, the report should be approximately 3000 – 4000, single –spaced and consider taking the following format
General instructions for writing the final report:
The report must be written in English language.
The word limit is 3000-4000.
If the report word count is not within the required word limit, marks will be deducted.
The font size is 12, Times New Roman, justified, 1.5 space.
Main headings use font size of 16 and bold.
Add page numbers in the middle bottom of the page.
Plagiarism or copying from other sources will result in ZERO marks.
This report must be submitted on Blackboard (WORD format only) via the allocated folder.
Your work should be clearly and completely presented; marks may be reduced for poor presentation. This includes filling your information on the cover page.
Assignment will be evaluated through BB Safe Assign tool. Late submission will result in ZERO marks being awarded.
First Page
The first page should display the student’s full name, internship start and finish dates, working hours per week, company/institution name, and the cover page.
The field instructor should sign on the first page.
A Brief Executive Summary of the Internship
A one-page summary of the company/institution and a short account of the major activities carried out during the internship period.
Acknowledgment
To allow the student to express her/his thankful and gratitude to individuals (such as: field instructor, academic supervisor, colleagues…etc.) who help them in carrying out and completing her/his training journey. This part will aid the students to learn basic elements of academic writing. To express their appreciation in a concise and professional manner.
Table of Contents
Contents of the report with page numbers, list of tables, and list of figures.
Introduction
A brief of the report. The Aim of the report.
Chapter 1: Description of the company
This section should answer the following questions:
What is the full title of the company/institution?
Give a brief history of the company, full mailing address and relevant weblinks
What is the type of ownership of the company/institution?
State the main shareholders and their shares.
What is the sector that the company/institution operates in?
Specify the products and services produced and offered to its customers/clients.
Who are regarded as the customers/clients of your internship company (consider the end users, retailers, other manufacturers, employees,etc.)?
Provide an organization chart of the company, along with information on the number of employees. Provide a list of functions performed by different departments/divisions in the internship organization. Provide an overview off the production system or service procedure (what are the resources, inputs, outcomes, andconstraints?)
Provide a process chart of a major product and/or service.
The following questions can be classified as your major fit (Finance, Accounting, Ecommerce and Management).
· What kind accounting/finance/IT//quality/marketing standards and principles are used in the organization?
· Discuss telecommunication technologies (Database, Instant Messenger, Networking, Ecommerce tools) used in the company.
· Describe the quality planning and control activities in the internship organization.
· Describe the quality control activities throughout the life cycle of the product/service groups
· What kind of financial analysis and decision-making methods are used by corporate treasurers and financial managers in the internship organization?
· What types of marketing, selling, and human resources analysis are performed (cost system, evaluation of consumers, needs, product strategy, distribution strategy, promotional strategy)?
Chapter 2: Internship activities
This is the main body of your report. During the internship period, the focus of the training may on the following types of analysis and questions. You do not have to answer all the questions in the list: ·Describe your working conditions and functions, such as: Who is your supervisor (include his/her name and his/her position); other team members or co-workers and what their functions are to complement yours.
· Provide a detailed description about the department(s) that the trainee did her/his training with them. Adding all sub-divisions for this department(s) if it is available. Student can add to this description a supported chart.
· Detailed descriptions about all tasks and activities that the trainee did them during her/his training period.
· Gained skills and how they added value to your work
· Other tasks that are not related to the trainee’s major that done by her/him at the company should be included in this chapter as well.
· What types of incentives did you get as a trainee to be more proactive and productive?
· Describe what kind of working documents and analysis you did there and what experiences you have gained throughout yourtraining. Provide examples of your work.
· A comparison between theory (things you have learned in the classroom) and practice (things you did or observed at the company) must be made and highlighted. In this section the student can add a supported table includes which academic course (s) (course title and code) helped to perform training tasks. For example, two columns; the first one shows the course name and second column shows the tasks performed and related to this course.
· Show some work samples that you have encountered/conducted at the company through graphs, pictures, data, drawings, or design calculations and include them in your report.
· Lessons learnt (what the overall benefits gained from the training program)
Chapter 3: Recommendations
· Advantageous that helped the student in completing the training program.
· Disadvantageous and challenges that faced the student and how he/she did overcome them.
· Recommendations to improve training program in the college.
· Recommendation for the training company. Conclusion Sum up and summary of the training experience. Reference If it is needed Appendix (option) This will help the instructor to have a background about the trainee and his/her previous experiences. Also, it helps the students in writing their CVs for future job application especially for fresh graduates who do not have previous practical experiences.
· Basic information (name, city, contact details…etc.).
· Job objectives.
· Academic qualifications.
· Practical experiences.
· Skills this will help the instructor to have a background about the trainee and his/her previous experiences
Restricted – مقيد
الجامعة السعوديةKingdom of Saudi Arabia
Ministry of Education اإللكتروني ة
Saudi Electronic University
PERIODIC REPORT No: 1
Internship Student Report | Month ….
Start Date: 25/ 8 / 2024_
End Date: 5/10/ 2024_
Student’s Name: norah fagehi
نوره فقيهي
Training Organization: Jeddah Municipality
أمانة جده
Trainee Supervisor Name: Adel Alamry
عادل العمري
Course: MGT430
Student’s ID Number: s190268605
Academic Year/ Semester: 2024
Semester: first
Trainee Department: Customer service
خدمة العمالء
Faculty Member: Layan Binsaleh
CRN: 16093
(Instructions)
This report must be submitted on Blackboard (WORD format only) via the allocated folder.
Email submission will not be accepted.
Your work should be clearly and completely presented; marks may be reduced for poor
presentation. This includes filling your information on the cover page.
Assignment will be evaluated through BB Safe Assign tool.
Late submission will result in ZERO marks being awarded.
This work should be your own, copying from students or other resources will result in ZERO
marks.
Use Times New Roman font 12 for all your answers.
(Report Components)
1
الجامعة السعوديةKingdom of Saudi Arabia
وزارة المملكة التعليم العربية السعودية
Ministry of Education اإللكتروني ة
Saudi Electronic University
What are the activities and tasks given to you during this
month?
Preparing daily, monthly, quarterly and semi-annual
reports.
.إعداد التقارير اليومية والشهرية والربع سنوية ونصف السنوية
Preparing a report on the transactions of
cadastral decisions and building permits after sorting
them.
– إعداد تقرير عن معامالت القرارات المساحية ورخص البناء بعد فرزها.
Task(s)
Preparing reports to interview agents and
Deputy Secretary-General.
إعداد التقارير لمقابلة الوكالء ونائب األمين العام.
Making and analysing statistical reports for
senior management.
إعداد وتحليل التقارير اإلحصائية لإلدارة العليا.
Delivery of receipt forms on nature and
preparing a report thereon.
– تسليم نماذج االستالم على الطبيعة وإعداد تقرير عنها
Receiving customers and recording their data
in the system and directing them to service providers.
استقبال العمالء وتسجيل بياناتهم في النظام وتوجيههم لمقدمي الخدمة.
New skill(s)
What skills did you learn through the month?
2
وزارة المملكة التعليم العربية السعودية
الجامعة السعوديةKingdom of Saudi Arabia
Ministry of Education اإللكتروني ة
Saudi Electronic University
Good listening
االستماع الجيد
Customer Sympathy
تعاطف العمالء
Effective communication
التواصل الفعال
.Collaboration and teamwork ability
. التعاون والقدرة على العمل الجماعي
Ability to prepare daily reports
القدرة على إعداد التقارير اليومية
Meeting(s)
How many meetings did you attend?
There are no meetings so far
ال يوجد اجتماعات حتى االن
What are the difficulties you had this month?
Dealing with customers and guidance to departments
التعامل مع العمالء وتوجيههم الى األدارات
How did you overcome these difficulties?
Difficulty/ Challenge(s)
By listening to the customer, being calm and being
.patient
االستماع الى العميل والهدوء والتحلي بالصبر
And memorise the required departments and guide
.them to them
Learning
وحفظ االقسام المطلوبه وارشادهم اليها
What did you learn from completing the tasks
3
الجامعة السعوديةKingdom of Saudi Arabia
وزارة المملكة التعليم العربية السعودية
Ministry of Education اإللكتروني ة
Saudi Electronic University
I learned to manage time, accuracy, try to complete tasks in a
short time, and how to deal with all races, address them and
serve them.
تعلمت إدارة الوقت والدقة ومحاولة إنجاز المهام في وقت قصير وكيفية
.التعامل مع كافة األجناس ومعالجتها وخدمتها
What did you want to learn more?
I want to learn more about the ability to talk and listen
effectively with customers, solve their problems quickly
without the client being nervous, expressing ideas clearly,
using body language, and learning new skills to gain more
experience.
،أريد أن أتعلم المزيد عن القدرة على التحدث واالستماع بفعالية مع العمالء
والتعبير عن األفكار،وحل مشاكلهم بسرعة دون أن يشعر العميل بالتوتر
وتعلم مهارات جديدة الكتساب المزيد من، واستخدام لغة الجسد،بوضوح
.الخبرة
*Note:
1. This report is a summary of the training activities performed.
2. You may attach additional pages if needed. And student can attach any extra note to this form.
4
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
PERIODIC REPORT No: 2
Internship Student Report | Month ….
Start Date: 5 /10 / 2024
End Date: 23/11/2024
Student’s Name: norah fagehi
نوره فقيهي
Student’s ID Number: S190268605
Training Organization: jeddah municipality
Trainee Department: customer service
امانة جدة
خدمة العمالء
Trainee Supervisor Name:
Adel alamry
Faculty Member: layan binsaleh
عادل العمري
Course: MGT430
CRN: 16093
Academic Year/Semester: 2024
Semester: first
(Instructions)
⮚ This report must be submitted on Blackboard (WORD format only) via the allocated folder.
⮚ Email submission will not be accepted.
⮚ Your work should be clearly and completely presented; marks may be reduced for poor
presentation. This includes filling your information on the cover page.
⮚ Assignment will be evaluated through BB Safe Assign tool.
⮚ Late submission will result in ZERO marks being awarded.
⮚ This work should be your own, copying from students or other resources will result in ZERO
marks.
⮚ Use Times New Roman font 12 for all your answers.
Restricted – مقيد
1
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
(Report Components)
What are the activities and tasks given to you during this
month?
Preparing daily, monthly, quarterly and semi-annual
.reports
.إعداد التقارير اليومية والشهرية والربع سنوية ونصف السنوية
Preparing a report on the transactions of cadastral .decisions and building permits after sorting them
إعداد تقرير عن معامالت القرارات المساحية ورخص البناء بعد.فرزها
Prepare reports to meet the agents and the Deputy
.Secretary-General
.إعداد التقارير لمقابلة الوكالء ونائب األمين العام
Task(s)
Preparation and analysis of statistical reports for
.senior management
.إعداد وتحليل التقارير اإلحصائية لإلدارة العليا
Delivery of natural receipt forms and preparation of a report on them
تسليم نماذج االستالم على الطبيعة وإعداد تقرير عنهاReceiving customers and recording their data in the
.system and directing them to service providers
.استقبال العمالء وتسجيل بياناتهم في النظام وتوجيههم لمقدمي الخدمة
Logging customer data manually and then entering it
into the computer through the Excel program
تسجيل بيانات العميل يدويا ثم إدخالها في الكمبيوتر من خالل برنامج اإلكسل
What skills did you learn through the month?
New skill(s)
Good listening
االستماع الجيد
Compassion with customers
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2
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
التعاطف مع العمالء
Effective communication
التواصل الفعال
. Collaboration and teamwork capability
على العمل الجماعي.التعاون والقدرة
Ability to prepare daily reports
القدرة على إعداد التقاريراليومية
Ability to manage time
القدرة على إدارة الوقت
How many meetings did you attend?
Meeting(s)
There are no meetings so far
الى االن ال يوجد اجتماعات
What are the difficulties you had this month?
Difficulty/ Challenge(s)
The difficulties faced by the client who does not
respond and is quick to anger from the elderly, but I
tried to overcome and deal with the client with a
large chest
الصعوبات التي واجهتها التعامل مع العميل الذي ال يستجيب وسريع
بصدر
الغضب من كبار السن ولكن حاولت التغلب بالتعامل مع العميل
ٍ
.رحب
How did you overcome these difficulties?
By listening to the customer, being calm and being
.patient
االستماع الى العميل والهدوء والتحلي بالصبر
What did you learn from completing the tasks
Learning
Restricted – مقيد
I learned to manage time, accuracy, try to complete
tasks in a short time, and how to deal with all races,
.address them and serve them
تعلمت إدارة الوقت والدقة ومحاولة إنجاز المهام في وقت قصير
وكيفيةالتعامل مع كافة األجناس ومعالجتها وخدمتها
3
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
What did you want to learn more?
about the ability to talk and listen effectively with
customers, solve their problems quickly without the
client being nervous, expressing ideas clearly, using
body language, and learning new skills to gain more
.experience
،أريد أن أتعلم المزيد عن القدرة على التحدث واالستماع بفعالية معالعمالء
والتعبيرعن األفكار،وحل مشاكلهم بسرعة دون أن يشعر العميل بالتوتر
وتعلم مهارات جديدةالكتساب المزيد من، واستخدام لغة الجسد،بوضوح
.الخبرة
*Note:
1. This report is a summary of the training activities performed.
2. You may attach additional pages if needed. And student can attach any extra note to this form.
Restricted – مقيد
4
Course Name: Internship
Student’s Name:
Course Code: MGT430
Student’s ID Number:
Semester:
CRN:
Academic Year: 2022-2023
For Instructor’s Use only
Instructor’s Name:
Students’ Grade:
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Level of Marks:
Secondary address separator
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Secondary address
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Text
Text
Text
Text
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Thank You
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College of Administration and Finance Sciences
Form No 4- Internship Report Cover Page
Student`s Name:
Student`s ID:
Trainee Department:
Training Organization:
Field Instructor Signature:
Field Instructor Name:
Course Title: MGT 430
Internship Start Date:
CRN
Internship End Date:
Academic Year/Semester:
For Instructor’s Use only
Instructor’s Name:
Total Training Hours /280
Students’ Grade: Marks Obtained /30
Level of Marks:
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College of Administration and Finance Sciences
Academic Report Guideline(Co-op)
(please do not include this text in the final report, just follow its guidelines and
use the cover page above)
The report should be submitted within two weeks after you finish your Co-op training Program.
In addition, the report should be approximately 3000 – 4000, single –spaced and consider taking the
following format
General instructions for writing the final report:
The report must be written in English language.
The word limit is 3000-4000.
If the report word count is not within the required word limit, marks will be deducted.
The font size is 12, Times New Roman, justified, 1.5 space.
Main headings use font size of 16 and bold.
Add page numbers in the middle bottom of the page.
Plagiarism or copying from other sources will result in ZERO marks.
This report must be submitted on Blackboard (WORD format only) via the allocated folder.
Your work should be clearly and completely presented; marks may be reduced for poor presentation. This
includes filling your information on the cover page.
Assignment will be evaluated through BB Safe Assign tool. Late submission will result in ZERO marks
being awarded.
First Page
The first page should display the student’s full name, internship start and finish dates, working hours per
week, company/institution name, and the cover page.
The field instructor should sign on the first page.
A Brief Executive Summary of the Internship
A one-page summary of the company/institution and a short account of the major activities carried out
during the internship period.
Acknowledgment
To allow the student to express her/his thankful and gratitude to individuals (such as: field instructor,
academic supervisor, colleagues…etc.) who help them in carrying out and completing her/his training
journey. This part will aid the students to learn basic elements of academic writing. To express their
appreciation in a concise and professional manner.
Table of Contents
Contents of the report with page numbers, list of tables, and list of figures.
Introduction
A brief of the report. The Aim of the report.
Restricted – مقيد
College of Administration and Finance Sciences
Chapter 1: Description of the company
This section should answer the following questions:
What is the full title of the company/institution?
Give a brief history of the company, full mailing address and relevant weblinks
What is the type of ownership of the company/institution?
State the main shareholders and their shares.
What is the sector that the company/institution operates in?
Specify the products and services produced and offered to its customers/clients.
Who are regarded as the customers/clients of your internship company (consider the end users, retailers,
other manufacturers, employees,etc.)?
Provide an organization chart of the company, along with information on the number of employees.
Provide a list of functions performed by different departments/divisions in the internship organization.
Provide an overview off the production system or service procedure (what are the resources, inputs,
outcomes, andconstraints?)
Provide a process chart of a major product and/or service.
The following questions can be classified as your major fit (Finance, Accounting, Ecommerce and
Management).
• What kind accounting/finance/IT//quality/marketing standards and principles are used in the
organization?
• Discuss telecommunication technologies (Database, Instant Messenger, Networking, Ecommerce tools)
used in the company.
• Describe the quality planning and control activities in the internship organization.
• Describe the quality control activities throughout the life cycle of the product/service groups
• What kind of financial analysis and decision-making methods are used by corporate treasurers and
financial managers in the internship organization?
• What types of marketing, selling, and human resources analysis are performed (cost system, evaluation
of consumers, needs, product strategy, distribution strategy, promotional strategy)?
Chapter 2: Internship activities
This is the main body of your report. During the internship period, the focus of the training may on the
following types of analysis and questions. You do not have to answer all the questions in the list: •
Describe your working conditions and functions, such as: Who is your supervisor (include his/her name
and his/her position); other team members or co-workers and what their functions are to complement
yours.
• Provide a detailed description about the department(s) that the trainee did her/his training with them.
Adding all sub-divisions for this department(s) if it is available. Student can add to this description a
supported chart.
• Detailed descriptions about all tasks and activities that the trainee did them during her/his training
period.
• Gained skills and how they added value to your work
• Other tasks that are not related to the trainee’s major that done by her/him at the company should be
included in this chapter as well.
• What types of incentives did you get as a trainee to be more proactive and productive?
• Describe what kind of working documents and analysis you did there and what experiences you have
Restricted – مقيد
College of Administration and Finance Sciences
gained throughout yourtraining. Provide examples of your work.
• A comparison between theory (things you have learned in the classroom) and practice (things you did or
observed at the company) must be made and highlighted. In this section the student can add a supported
table includes which academic course (s) (course title and code) helped to perform training tasks. For
example, two columns; the first one shows the course name and second column shows the tasks
performed and related to this course.
• Show some work samples that you have encountered/conducted at the company through graphs,
pictures, data, drawings, or design calculations and include them in your report.
• Lessons learnt (what the overall benefits gained from the training program)
Chapter 3: Recommendations
• Advantageous that helped the student in completing the training program.
• Disadvantageous and challenges that faced the student and how he/she did overcome them.
• Recommendations to improve training program in the college.
• Recommendation for the training company. Conclusion Sum up and summary of the training
experience. Reference If it is needed Appendix (option) This will help the instructor to have a background
about the trainee and his/her previous experiences. Also, it helps the students in writing their CVs for
future job application especially for fresh graduates who do not have previous practical experiences.
• Basic information (name, city, contact details…etc.).
• Job objectives.
• Academic qualifications.
• Practical experiences.
• Skills this will help the instructor to have a background about the trainee and his/her previous
experiences
Restricted – مقيد
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