HM4001 CANDIDATE INFORMATION
Erica
● Education: B.S. in Health Studies
● Experience: 4 years in HR, 2 years as medical assistant with current organization
● Volunteer Work: Erica has performed extensive global health volunteer work, including
assisting the running of a community clinic in Kenya. Currently, she mentors small
business owners in the area who are just starting their enterprise.
● Comments from managers and coworkers:
➢ “Erica is the protocol guru. Everybody asks her when there is confusion.”
➢ “The time she took to mentor new hires was above and beyond.”
➢ “Erica admits she isn’t the best at interpreting data, though she doesn’t hesitate
to ask for help.”
➢ “She’s a bright light who brings inspiration and vision to the department. She’s
always suggesting new ways to approach or do things.”
➢ “Erica requires so little oversight. Although this can be a boon, there are times
her manager would like her to check in more.”
➢ “When there’s overwhelm on the ward, Erica’s calm demeanor always helps to
redirect the other team members.”
➢ “She’s okay at staffing, although it took her a little longer.”
Kendra
● Education: Certificate in Health Management
● Experience: 7 years as a medical assistant with current organization
● Volunteer Work: Very involved in her neighborhood association, participates in a
program that provides rides to the elderly to and from doctor’s appointments, errands,
etc.
● Comments from managers and coworkers:
➢ “Kendra is a real self-starter, she doesn’t need a lot of supervision.”
➢ “Her family seems like the most important thing to her, and sometimes this
affects her flexibility at work.”
➢ “Other team members prefer to collaborate with Kendra when given a choice.”
➢ “Kendra is a rule-follower and a stickler for details. She’s a watchdog for the
department when it comes to following regulations.“
➢ “Kendra was very uncomfortable when she had to run the weekly team meeting.”
➢ “She works well with others, always cooperates.”
➢ “Kendra helped our department manage resources, and we were able to trim
extra costs from the budget.”
Arlo
● Education: B.S. in Medical Assistance
● Experience: 3 years as a dental hygienist, 15 years as a medical assistant with current
organization
● Volunteer Work: None
HM4001 CANDIDATE INFORMATION
● Comments from managers and coworkers:
➢ “He’s too nice to manage people. He can be a pushover.”
➢ “Arlo doesn’t like to do things out of order.”
➢ “He is very independent.”
➢ “He resisted changes in the department. Even though the changes were for the
better, he was annoyed at having to alter his process.”
➢ “Fantastic with patients.”
➢ “Arlo is a great trainer and teacher. He has a knack for showing others how to do
things efficiently.”
➢ “Arlo is efficient and pleasant, but he can be hard to read sometimes.”
