Management Question

‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫ر‬
‫اإللكتونية‬
‫الجامعة السعودية‬

Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University

College of Administrative and Financial Sciences

Assignment 2
Business Ethics and Organization Social Responsibility (MGT 422)
Due Date: 22/03//2025 @ 23:59
Course Name: Business Ethics and
Organization Social Responsibility
Course Code: MGT 422

Student’s Name:

Semester: 2nd

CRN:

Student’s ID Number:

Academic Year:2024-25-2nd

For Instructor’s Use only
Instructor’s Name:
Students’ Grade:

/10

Level of Marks: High/Middle/Low

General Instructions – PLEASE READ THEM CAREFULLY
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The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.

Learning Outcomes:
Learning Outcomes:
No

Course Learning Outcomes (CLOs)

CLO-3

Justify their rationale for decisions related to acceptable and unacceptable business conduct
based on the business ethics principles.
Illustrate the role of social responsibility in the functional areas and strategic processes of
business and a comprehensive framework for analyzing and resolving ethical issues and
dilemmas in an organization.
Work with others effectively as a team member in business ethics research projects or case
studies.
Write coherent project about a case study or actual research about ethics

CLO-4

CLO-5
CLO-6

Case study
XYZ Corporation is a leading technology company known for innovation and excellence. However,
recent employee engagement surveys indicate growing disengagement among employees, leading to
declining productivity and morale. The HR department has identified that employees feel unheard, lack
trust in leadership, and believe the reward system is unfair.
Scenario:
Sarah, a mid-level manager at XYZ Corporation, has noticed that her team is divided into three
categories:
1. Engaged Employees – Passionate, innovative, and eager to contribute beyond their job roles.
2. Not Engaged Employees – Show up, complete tasks, but lack motivation and commitment.
3. Actively Disengaged Employees – Display negative behavior, resist new initiatives, and spread
dissatisfaction.
Recently, Sarah was informed that some employees are receiving incentives based solely on sales
performance rather than ethical behavior and teamwork. She also discovered that her team’s feedback
about improving company culture is often ignored by senior management.

Based on the above case study answer the following questions:
1. What are some key drivers of engagement that were discussed in chapter 8, and how do they
relate to Sarah’s situation? (2 Marks)
The key drivers of engagement and their relevance to Sarah’s case are:
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Line of Sight: Employees need to understand how their efforts contribute to the
organization’s success. In Sarah’s case, her team feels that leadership does not value
their contributions, leading to disengagement.

Involvement: Employees should be actively involved in decision-making. In the case
study, Sarah’s team members feel unheard because management ignores their
feedback, reducing their engagement.
● Information Sharing: Open communication is essential for trust. If senior
management at XYZ Corporation does not share information or respond to concerns,
employees may feel disconnected.
● Rewards and Recognition: A fair reward system motivates employees. Since
incentives at XYZ are based solely on sales rather than ethical behavior, it creates
frustration among employees and discourages teamwork.
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2. Identify at least two ethical issues present in XYZ Corporation’s employee engagement
practices. Justify your reasoning. (2 Marks)
Unfair Reward System: Employees are rewarded based only on sales rather than
ethical behavior and teamwork. This could lead to unethical practices to achieve high
sales.
● Lack of Transparency and Employee Voice: Employee concerns are ignored by
leadership, leading to mistrust and disengagement. Organizations that fail to listen to
employees create a culture of silence and dissatisfaction.
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3. What steps should she take to ensure her actions align with ethical leadership principles?
Explain. (2 Marks)
Gather Evidence: Collect employee feedback and engagement survey results.
Communicate with Leadership: Present concerns to senior management with clear
data.
● Advocate for Change: Propose changes to the reward system and feedback
processes.
● Encourage Open Dialogue: Create forums where employees can share concerns
safely.
● Lead by Example: Demonstrate ethical leadership by recognizing and rewarding
ethical behavior in her team.
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4. What role does transparency play in building trust between employees and senior
management? (2 Marks)
Enhances Credibility: Employees trust leaders who communicate openly.
Encourages Ethical Behavior: Transparency ensures that unethical practices are
exposed and addressed.
● Increases Engagement: Employees feel valued when they see leadership responding
to their concerns
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5. If you were Sarah, how would you approach the issue with senior leadership? (2 Marks)
Student answer may vary:

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Present data-driven evidence on employee disengagement and its impact on
performance.
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Highlight case studies of successful companies that improved engagement through
ethical leadership.
● Propose a structured engagement plan that includes better communication, ethical
incentives, and transparent decision-making.
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Answers

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