MBA 687 Guidelines and RubricScenario
Congratulations! As an HR consultant hired to resolve issues of communication and employee disengagement at the U.S. branch of the Singaporean software solutions organization, you impressed the leadership team.
You submitted a change readiness report as Milestone One and highlighted the importance of stakeholders and change implementers. The VP and the management team also appreciated your proactive presentation on employee engagement. Next, you submitted a report on the various change management models and justified your recommendation of one of those models.
With each of these submissions, you prepared the VP and the leadership team for your recommended change management plan. It is now time for you to deliver the change management plan to the VP. This document is a significant component of the change management kit you are creating because it outlines individual and organizational activities that require change implementation. Through the change management plan, you will identify stakeholders of significance, outline strategic goals, and recommend steps and strategies to implement the organizational changes required.
Prompt
Create a report to cover the pre-implementation and implementation phases of the change management plan in the course scenario.
Specifically, you must address the following rubric criteria:
- Identify two key stakeholders or sponsor roles for the change process from both the Singapore headquarters and the U.S. branch.
- Refer to the Leaders’ Self-Evaluations document for additional context.
- Discuss the significance of each stakeholder’s role in gaining buy-in, acceptance, and support for change across departments.
- How can each stakeholder improve the change initiatives’ likelihood of success (for example, by acting as opinion leaders, connectors, counselors, and journalists)?
- Identify strategic goals that align with the change management plan and provide rationale. Consider the following in your response:
- Refer to the Vision, Mission, and Strategic Goals; U.S. Branch Overview; and Leaders’ Self-Evaluations.
- Ensure there is alignment with the change management plan and the strategic goals of the organization (Singaporean headquarters and U.S. branch).
- Research emerging trends that could influence employees of the U.S. branch.
- Explain how improvements to organizational systems can ensure successful and sustained behavioral change.
- Refer to the Exit Interviews to identify the areas of change.
- What are the processes, procedures, or policies that need improvement?
- How will these improvements impact the behavioral change of employees at the U.S. branch?
- Recommend at least two enhancement strategies for team collaboration.
- Refer to the Exit Interviews and Leaders’ Self Evaluations to identify the problems of team collaboration.
- What are the reasons for the lack of collaboration between team members across both locations of the organization?
- How can an individual performer become a team player to improve team collaboration?
- How should leadership behavior change to build trust?
- Restate the change management model you selected and justified in your Module Five report that can be used at the U.S. branch and provide justification.
- How would you use this model at the U.S. branch?
- Describe the steps needed to implement the change management model at the U.S. branch. Support your response with research.
- How would you mitigate and remove any roadblocks in the change management process?
- What are your plans to deal with the impact of planned and/or unplanned changes and any contingencies?
- What milestones need to be accomplished for change implementation to succeed?
- How would you measure the success of your change management plan?
What to Submit
Submit your report as a 7- to 9-page Word document with 12-point Times New Roman font, double spacing, and one-inch margins. Sources, including course materials, should be cited according to APA style and listed on a separate reference page. Consult the Shapiro Library APA Style Guide for more information on citations.
–CriteriaExceeds Expectations (100%)Meets Expectations (90%)Partially Meets Expectations (70%)Does Not Meet Expectations (0%)ValueKey StakeholdersExceeds expectations in an exceptionally clear, insightful, sophisticated, or creative mannerIdentifies key stakeholders or sponsors for the change processShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include identifying at least one key stakeholderDoes not attempt criterion5Stakeholders’ Role SignificanceExceeds expectations in an exceptionally clear, insightful, sophisticated, or creative mannerDiscusses how the key stakeholders or sponsors can play a role in ensuring the success of the change initiativeShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include discussing at least one instance of a stakeholder playing a role in ensuring the success of the change initiativeDoes not attempt criterion5Strategic GoalsExceeds expectations in an exceptionally clear, insightful, sophisticated, or creative mannerClearly outlines strategic goals for the change management plan that are aligned to the organization’s strategic goalsShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include identifying goals for the change management planDoes not attempt criterion20Improvements to Organizational SystemsExceeds expectations in an exceptionally clear, insightful, sophisticated, or creative mannerExplains how improvements made to certain organizational systems or processes can ensure that changes are successfully implemented and sustainedShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include explaining how improvements made to certain organizational systems or processes can ensure that changes are successfully implemented and sustainedDoes not attempt criterion5Enhancement Strategies for Team CollaborationExceeds expectations in an exceptionally clear, insightful, sophisticated, or creative mannerRecommend strategies to improve team collaboration by encouraging individual performers to become team players and building trust in leadershipShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include recommending at least one strategy to encourage employees to become team players, or recommend at least one strategy to build trust in leadershipDoes not attempt criterion5Change Management ModelExceeds expectations in an exceptionally clear, insightful, sophisticated, or creative mannerRestates the change management model selected and explains the reasons for selection, its benefits, and how it will be usedShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include determining the appropriate change management model and explaining how the model will be usedDoes not attempt criterion20Implementation StepsExceeds expectations in an exceptionally clear, insightful, sophisticated, or creative mannerDescribes the implementation steps for change management planning, which includes the removal of roadblocks, contingency planning, and milestones or measures for success of the planShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include implementation steps for change management planning, which includes the removal of roadblocks, contingency planning, and milestones or measures for success of the planDoes not attempt criterion20Articulation of ResponseExceeds expectations in an exceptionally clear, insightful, sophisticated, or creative mannerClearly conveys meaning with correct grammar, sentence structure, and spelling, demonstrating an understanding of audience and purposeShows progress toward meeting expectations, but with errors in grammar, sentence structure, and spelling negatively impacting readabilitySubmission has critical errors in grammar, sentence structure, and spelling, preventing the understanding of ideas10Citations and AttributionsUses citations for ideas requiring attribution, with few or no minor errorsUses citations for ideas requiring attribution, with consistent minor errorsUses citations for ideas requiring attribution, with major errorsDoes not use citations for ideas requiring attribution
