Troublesome Communicative Behaviors Step 1: Take the Self-Assessment of your conflict management style located in Chapter 5 of your textbook. Read Adler, R., Maresh-Fuehrer, M., Elmhorst, J.M., &

Troublesome Communicative Behaviors

Step 1: Take the Self-Assessment of your conflict management style located in Chapter 5 of your textbook.

Read

Adler, R., Maresh-Fuehrer, M., Elmhorst, J.M., & Lucas, K. (2023).
- Chapter 5: Interpersonal Skills and Success
Recall two or three instances in which you enacted troublesome communicative behaviors.
Identify which types of behaviors you enacted. Which circumstances led you to engage in these behaviors?
What were the results of these behaviors for you and the other people involved?
Describe specifically how you could have behaved less defensively.

Step 2: Convert each of the following defense-arousing messages into a defense-reducing statement. In each statement, use descriptive “I” language and unequivocal terms. Create details for the situation as necessary.

“I sure wish I had someone to help me with this project.”
“Look—stop asking questions and just get it done.”
“You may think you know how to handle the situation, but you really don’t have enough experience. I’m the boss, and I know when an assignment is over your head.”
“What a lame idea. A formal reception with paper plates! I can’t believe you’d even suggest that.”
“If you want to keep your job, you had better round up 10 new accounts by Monday.”

Step 3: Write your paper

Explore communication and how it’s experienced in the workplace. Discuss a time the information in chapter 5 was relevant to communication in your personal life. How would you perceive or act differently in that situation now that you have the information from chapter 5? How did steps 1 and 2 help you with understanding your own personal style of communication? What are some strategies you plan on utilizing to improve the areas where you have troublesome communicative behaviors?

Submission Instructions:

The paper is to be clear and concise and students will lose points for improper grammar, punctuation, and misspelling.
The paper is to be 3 pages in length double-spaced, current APA style, excluding the title, and references page.
Incorporate a minimum of 5 current references (published within last five years) scholarly journal articles or primary legal sources (statutes, court opinions) within your work.
This assignment will be assessed through Turnitin.

I work as an admissions counselor at a university. Just FYI.

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