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HRM 6301 V II

2

Human Resources Management Methods HRM 6301

Unit V DB Post to Others

Response posts to others should be a minimum of 250 words.

See below from others

While performance evaluations are a key tool for giving structured feedback, they are not always timely or sufficient when dealing with performance issues as they arise. In my experience as a social worker in skilled nursing and healthcare settings, improvement happens most effectively through ongoing, supportive measures. Outside of evaluations, three impactful strategies to help employees grow are: coaching and mentoring, performance improvement plans (PIPs), and targeted training or development programs.

1. Coaching and Mentoring

Coaching and mentoring offer consistent, real-time support. One way this is fostered in my workplace is through our weekly Social Services department meeting every Friday at 3:30 PM. These meetings give us the opportunity to discuss challenges, share best practices, and receive guidance on how to improve in our roles. I’ve grown to truly appreciate this form of coaching because it promotes open communication, professional development, and a supportive team culture. I’ve learned that ongoing support is more motivating than criticism, especially in high-stress settings like healthcare.

2. Performance Improvement Plans (PIPs)

PIPs are structured tools used to help employees improve in areas where performance may not meet expectations. When implemented thoughtfully, they can be very effective. A PIP outlines clear expectations, measurable goals, and timelines, giving both the employee and supervisor a roadmap for improvement. It also promotes accountability and provides documentation that improvement efforts are being made in good faith.

However, I’ve also seen how PIPs can negatively affect morale—especially when they are used too quickly or without prior coaching. If employees feel blindsided or unsupported, a PIP can feel more like a disciplinary action than a developmental tool. That’s why it’s so important for supervisors to ensure that expectations and support are clearly communicated before a PIP is introduced. When used in combination with coaching and open dialogue, a PIP can be a useful part of a larger improvement strategy.

3. Targeted Training and Development Programs

In many cases, performance issues result from knowledge gaps or lack of updated training. Targeted development programs—such as in-service training, continuing education, or role-specific workshops—can help bridge those gaps. For example, I’ve seen staff struggle with Medicare documentation standards. Once an in-service training was provided, documentation improved across the board. Customized, relevant training not only helps employees perform better but also shows that the organization is willing to invest in their success.

For me, coaching and mentoring are the most effective and human-centered approach. They build relationships, encourage growth, and offer consistent feedback without the pressure that can come with a formal process like a PIP. That said, I do see value in having PIPs as a structured tool for accountability—as long as they are introduced as part of a broader support system rather than a last resort. The most productive work environments I’ve been a part of are those that balance structure with encouragement and invest in employee growth at every level.

Reference:

Society for Human Resource Management (SHRM). (2022). How to Create a Performance Improvement Plan. Retrieved from

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