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وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 1
Quality Management (MGT 424)
Due Date: 19/07/2025 @ 23:59
Course Name: Quality Management
Student’s Name:
Course Code: MGT 424
Student’s ID Number:
Semester: Summer
CRN:
Academic Year: 2024-25-Summer term
For Instructor’s Use only
Instructor’s Name: Dr. Ibrahim Alotaibi
Students’ Grade:
/ 15
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY
•
•
•
•
•
•
•
•
Restricted – مقيد
The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Learning Outcomes:
1. Use quality improvement tools and practices for continuous improvement to achieve the organizational
change and transformation. (2.2)
2. Implement quality improvement efforts using teams for organizational assessment and quality audits. (3.1)
•Instructions to search the article:
Via your student services page, log in to the Saudi Digital Library. After your login with your student
ID, search for the following article:
CUSTOMER-FOCUSED ENVIRONMENT: ORGANIZATIONS MUST EXTEND THEIR
DEFINITION OF CUSTOMERS.
ISSN: 03609936
In this article, the author discusses the different definition of customers either internal or external and how
satisfying all customers’ needs helps the organization in term of accomplishing its quality objectives.
Read the article, and answer the following questions:
Assignment Question(s):
1. In your own words, summarize the article. ( 150 – 200 words ) ( 5 marks )
2. To which extent do you agree or disagree with the author point of view “that internal customers’ needs are
important as externals to create a true quality environment” and Why? ( 150 – 200 words ) ( 5 marks )
Discuss the tools needed to operate within the new environment as indicated by the author. ( 150 – 200
3.
words) ( 5 marks )
Important Notes: •
•
•
For each question, you need to answer not in less than 150 Words.
Support your answers with course material concepts, principles, and theories from the textbook and
scholarly, peer-reviewed journal articles etc.
Use APA style for writing references.
Restricted – مقيد
Answers
1. Answer2. Answer3. Answer-
Restricted – مقيد
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 1
Organization Design and Development (MGT 404)
Due Date: 12/07/2025 @ 23:59
Course Name: Organization Design and
Development
Course Code: MGT404
Student’s Name:
Semester: summer
CRN: 50138
Student’s ID Number:
Academic Year: 2024-25
For Instructor’s Use only
Instructor’s Name: Dr. Sager Alharthi
Students’ Grade:
Marks Obtained /15
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY
•
•
•
•
•
•
•
•
Restricted – مقيد
The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Learning Outcomes:
1. Describe the basic steps of the organizational development process.
2. Evaluate the strategic role of change in the organization and its impact on
organizational performance.
Assignment Question(s):
Please refer to the case study titled “Planned Change in an Underorganized System”
given on Page number 36, Chapter 2 in your textbook and answer the following questions:
1. What were the key organizational problems in the manufacturing industry that led
to the formation of IMAR? (3 points)
2. How did IMAR’s approach address the issue of irrelevance of university research
to industry needs? (3 points)
3. Describe the structure of IMAR and CMAR. How did this structure support the
goals of the organization? (4 points)
4. Identify two organizational development strategies used by IMAR to manage
change in an underorganized system. (3 points)
5. What role did the NSF evaluator play in enhancing IMAR’s organizational
effectiveness? (2 points)
Answers:
1.
2.
3.
4.
5.
Restricted – مقيد
Restricted – مقيد
كلية العلوم الادارية والمالية
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Saudi Electronic University
College of Administrative and Financial Sciences
E-Commerce Department
Assignment-1
Student Name:
Student ID:
Course Title: E-Supply Chain
Management
Course Code: ECOM402
Academic Year/ Semester: Summer
2024/2025
CRN:
Instructor Name:
Student Grade:
Grade Level:
كلية العلوم الادارية والمالية
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E-Supply Chain Management (ECOM402)
Summer Semester (2024-2025)
Assignment Part 1: Critical Thinking
Maximum Grades: 15
Duration: 5 Weeks
Number of Words for Each Answer: 150 to 200 Words
Critical Thinking
Background information:
Advanced technologies are shaking up the supply chain world. With quickly evolving capabilities
across generative AI, data analytics, automation, machine learning, Internet of Things (IoT),
blockchain and more, the ‘smart’ supply chain is well on its way to becoming the new normal.
(Supply chain trends 2024: The digital shake-up). In recent years it has been observed that one
prominent trend shaping the Saudi Arabia Industry 4.0 landscape is the increasing integration of
Internet of Things (IoT) and Artificial Intelligence (AI) technologies in manufacturing processes. Saudi
industries are leveraging IoT devices and sensors to collect real-time data from machinery and
equipment on the factory floor. (Saudi Arabia Industry 4.0 Research Report 2024). The supply chain
profession entered the year leading the digitalization of ecosystems, delivering the customer
experience, managing trade uncertainty, and applying circular economy concepts. Technology has
driven enterprises to the next level by helping in many ways starting from automating repetitive
activities, eliminating errors, and last but not least helping in decision-making. The use of technology
will surely bring down the challenges and issues, related to customer expectations, managing their
suppliers, maintaining the quality standards, and access to supply chain data faced by Supply Chain
leaders year-on-year.
The evolution of SCM is being driven by new information technologies, including Big Data, cloud
computing, the Internet of Things (IoT), radio frequency identification (RFID), 3-D printing, robotics,
global digital networks, artificial intelligence, and augmented reality. Global supply chain flows will
become increasingly digital and integrated, and end-to-end data will be driven in real-time,
exponentially increasing upstream information flows.” This new paradigm calls for a new
management culture. We call this management culture “Supply Chain Management 4.0. This novel
technology will affect the logistics, supply chains, manufacturing, and transportation industries.
As a Project manager what measures are you going to take for your organization under below
mentioned critical questions:
كلية العلوم الادارية والمالية
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Critical Question(s)
Ques-1-Looking ahead to 2025 and beyond, what does the future hold for the supply chain? (3Marks)
Ques-2-Discuss the role of technologies (Blockchain, Artificial Intelligence, etc.) and its Impact on
the Leanness of E-Procurement Processes. (3- Marks)
Ques-3-Examine and outline the major issues being faced by supply chain manager(s) and how
they affect the company they work for. (3- Marks)
Ques-4- Information Communication & Technology (ICT) offers many valuable capabilities to the
enterprise, especially in E-Auction / Negotiation, Discuss. (3- Marks)
Ques-5- As an expert discuss, how supply chain managers should manage challenges arising from
global supply chains. (3- Marks)
كلية العلوم الادارية والمالية
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Below is the list of companies available that you need to select as a group activity and
attempt the critical questions mentioned below.
1. KIA MOTORS
2. NADEC
3. NAMSHI
4. SABIC
5. IKEA Saudi
6. COCA-COLA MIDDLE EAST
7. JARIR
8. Jawwy Telecom
9. Careem
10. Lulu Hyper Market
Instructions – PLEASE READ THEM CAREFULLY
Guidelines for the assignment:
o This is a group project (3 to 4 students), and requires group effort, research, and
critical thinking. The instructor will inform if in case there is any change. HEM
CAREFULLY
O The Assignment must be submitted on Blackboard (WORD format only) via the
allocated folder.
O Assignments submitted through email will not be accepted.
o Number of words for each answer should be 150 to 200 Words.
O Students are advised to make their work clear and well-presented; marks may be
reduced for poor presentation. This includes filling in your information on the cover
page.
O Students must mention the question number clearly in their answers.
O Late submissions will NOT be accepted/ or direct 1 mark will be deducted from the
marks achieved.
o Avoid plagiarism, the work should be in your own words, copying from students or
other resources without proper referencing will result in ZERO marks. No exceptions.
o Up to 20% of the total grade will be deducted for providing a poor structure of the
assignment (Structure includes these elements paper style, free of spelling and
grammar mistakes, referencing, and word count).
كلية العلوم الادارية والمالية
|
o All answers must be typed using Times New Roman (size 12, double-spaced) font.
No pictures containing text will be accepted and will be considered plagiarism).
o Use Saudi Electronic University academic writing standards and APA (7th ed) style
guidelines.
o Support your submission with course material concepts, principles, and theories from
the textbook and at least two scholarly, peer-reviewed journal articles.
o Submissions without this cover page will NOT be accepted.
Answer (1)
Answer (2)
Answer (3)
Answer (4)
Answer (5)
|
كلية العلوم الادارية والمالية
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