Description
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 2
Knowledge Management (MGT 403)
Due Date: 01/08/2025 @ 23:59
Course Name:
Student’s Name:
Course Code: MGT403
Student’s ID Number:
Semester: Summer Sem.
CRN:
Academic Year: 2024-2025, Summer Term
For Instructor’s Use only
Instructor’s Name:
Students’ Grade:
Marks Obtained/Out of 15
Level of Marks: High/Middle/Low
1. General Instructions – PLEASE READ THEM CAREFULLY
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This assignment is an individual assignment.
Due date for Assignment 2 is by the end of Week 6 (01/08/2025)
The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented; marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Assignment Purposes/Learning Outcomes:
After completion of Assignment-2 students will be able to:
L.O 1.3: Define the different Knowledge types and explain how they are addressed
by knowledge management in different business environments.
L.O 2.1: Demonstrate effective knowledge management skills to utilize knowledge
management tools for the benefits of the organization.
L.O 2.2: Identify and analyze role of communities of practice in knowledge
management and the challenges and issues pertaining to community of practice.
Assignment Questions:
(15 Marks)
This Assignment is a report-based assignment.
Besides other materials like journal papers, report, and research articles, students are
advised to read chapter 5, chapter 9 and chapter 10 thoroughly from the book prescribed
for this course.
Students must use proper references to justify their assignment work.
The Assignment structure is as follows:
A. Answer in 500-600 Words. (7.5 Marks)
Q.1: Describe the concept of Communities of Practice. Why are “Communities
of practice” Important? (2 Marks) Chapter 5
Q.2: How can organizations cultivate communities of practice? How can these
communities of practice contribute towards the knowledge needs of the
organization? (2.5 Marks) Chapter 5
Q.3: Discuss the role of communities of practice in Knowledge management.
Compare and contrast some different types of communities of practice.
Describe how they would differ with respect to their goals. (3 Marks) Chapter 5
References: (Support each part and each question of the assignment with Proper
references).
B. Answer in 500-600 Words. (7.5 Marks)
Q.1: What are the major steps involved in developing a KM strategy? What
sorts of information is needed to recommend a KM strategy to an
organization? List the major categories of stakeholders who should be
involved in the strategy formulation process. (3 Marks) Chapter 9
Q.2: Why is it important to conduct an audit before eliciting stakeholder
objectives? (1.5 Mark) Chapter 9
Q.3: Compare and contrast the three KM metrics of benchmarking, Balanced
Scorecard, and house of quality. What are their major advantages and major
drawbacks in monitoring progress toward strategic KM and business goals?
(3 Marks) Chapter 10
References: (Support each part and each question of the assignment with Proper
references).
Answers:
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