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You will be using the “Repairing Customer Satisfaction” Download “Repairing Customer Satisfaction”case study for all of the activities in this course. In week 3 you will develop the first progress rep
You will be using the “Repairing Customer Satisfaction” Download “Repairing Customer Satisfaction”case study for all of the activities in this course. In week 3 you will develop the first progress report where you will outline the root cause(s) and create a problem statement. For this activity, you will start the process by