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Communication Management /MGT421

Description

CAREFULLY

THE ASSIGNMENT MUST BE SUBMITTED ON BLACKBOARD (WORD FORMAT ONLY) VIA ALLOCATED FOLDER.

ASSIGNMENTS SUBMITTED THROUGH EMAIL WILL NOT BE ACCEPTED.

STUDENTS ARE ADVISED TO MAKE THEIR WORK CLEAR AND WELL PRESENTED, MARKS MAY BE REDUCED FOR POOR PRESENTATION. THIS INCLUDES FILLING YOUR INFORMATION ON THE COVER PAGE.

STUDENTS MUST MENTION QUESTION NUMBER CLEARLY IN THEIR ANSWER.

LATE SUBMISSION WILL NOT BE ACCEPTED.

Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.

Use APA reference style.

All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).

Submissions without this cover page will NOT be accepted.

Restricted – مقيد

Learning Outcomes:

1.1: Recognizeandmemorizeconceptsofcommunicationtheory as they affect business organizations and theindividualsinthem.

1.2: Communicatebetter,knowingthatgoodcommunicatorsmake better managers, and that communication is adynamic process basic to individuals and organizationallife.

Assignment Structure:

Type

Marks

Assignment-1

Part A

5

Part B

5

Total

10

Part-A-Emotional Intelligence in Practice

Suppose You are working in a team. One team member is not responding at all, which is affecting the group’s progress. Use emotional intelligence principles to outline a strategy for addressing the situation.

Consider how you will use empathy, communication, and self-regulation to address the issue with your teammate. (2.5Mark)

How can you maintain positive group dynamics while resolving the conflict? (2.5Mark)

Part-B- Cultural Intelligence in Practice

Suppose you are working on a diverse team. One of the team members is from a culture that values hierarchy and formality, while another team member comes from a culture that values egalitarianism and informality. How would you approach this situation using cultural intelligence principles?

Address how you would adapt your communication and behaviours. (2.5Mark)

Explain how you would motivate team members to respect cultural differences and find common ground.(2.5Mark)

Restricted – مقيد

‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬

Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University

College of Administrative and Financial Sciences

Assignment 1
Communications Management (MGT 421)
Due Date: 4/10/2025 @ 23:59
Course Name: Communication Management

Student’s Name:

Course Code: MGT421

Student’s ID Number:

Semester: 1st

CRN: 17241
Academic Year: 2025-26-1st

For Instructor’s Use only
Instructor’s Name: Dr. Noorjahan Sherfudeen
Students’ Grade: /10
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY
• The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
• Assignments submitted through email will not be accepted.
• Students are advised to make their work clear and well presented, marks may be reduced
for poor presentation. This includes filling your information on the cover page.
• Students must mention question number clearly in their answer.
• Late submission will NOT be accepted.
• Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
• Use APA reference style.
• All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
• Submissions without this cover page will NOT be accepted.

Restricted – ‫مقيد‬

Learning Outcomes:
1.1: Recognize and memorize concepts of communication theory as they affect business
organizations and the individuals in them.
1.2: Communicate better, knowing that good communicators make better managers, and that
communication is a dynamic process basic to individuals and organizationallife.

Assignment Structure:

Assignment-1

Type
Part A
Part B

Total

Marks
5
5
10

Part-A-Emotional Intelligence in Practice
Suppose You are working in a team. One team member is not responding at all, which is
affecting the group’s progress. Use emotional intelligence principles to outline a strategy
for addressing the situation.

Consider how you will use empathy, communication, and self-regulation to
address the issue with your teammate. (2.5Mark)
How can you maintain positive group dynamics while resolving the conflict?
(2.5Mark)

Part-B- Cultural Intelligence in Practice
Suppose you are working on a diverse team. One of the team members is from a culture
that values hierarchy and formality, while another team member comes from a culture
that values egalitarianism and informality. How would you approach this situation using
cultural intelligence principles?

Restricted – ‫مقيد‬

Address how you would adapt your communication and behaviours. (2.5Mark)

Explain how you would motivate team members to respect cultural differences
and find common ground. (2.5Mark)

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