MBA 699 Module Eight Memo Guidelines and RubricOverview
You are a part of the strategic planning team. Your team will communicate the analysis and recommendations in a compelling report for the board of directors. The report will also outline a change management strategy.
To measure the success of your change initiative, you must set goals for the life sciences organization and determine performance parameters that will measure if and how well you have achieved these goals.
For example, one of the goals of the change efforts you are planning is employee retention.
In this assignment, you will write a memo to the VP outlining your goals for the change initiative and corresponding key performance indicators (KPIs). You will also determine the information you will need to evaluate the change management outcomes against the identified KPIs.
Prompt
Write a memo to the VP of your organization in the scenario, listing your recommendations for the goals of the organization’s change initiative and corresponding key performance indicators (KPIs). Use the information provided to you in the module resources section to complete your memo.
Specifically, you must address the following rubric criteria:
- Goals: Recommend two goals that the change initiative of the life sciences organization should meet to ensure a smooth transition.
- Performance measures: Identify one KPI corresponding to each goal and explain how they support the goals.
- KPI measurements: Refer to the key employee survey response —-!!!!(please see attached file)!!!! for the life sciences organization in the scenario. Determine the additional information or employee feedback you will need to measure the identified KPIs. Your response should address the following:
- Performance improvement: Describe one tactic to handle feedback about the performance of organizational change initiatives and explain how you will utilize the results of the employee survey to improve the organizational change implementation and adoption.
What to Submit
Submit a 1- to 2-page Word document using double spacing, 12-point Times New Roman font, and one-inch margins. Sources should be cited according to APA style. Consult the Shapiro Library APA Style Guide for more information on citations.
Module Eight Memo RubricCriteriaExceeds Expectations (100%)Meets Expectations (90%)Partially Meets Expectations (70%)Does Not Meet Expectations (0%)ValueGoalsExceeds expectations in an exceptionally clear, insightful, sophisticated, or creative mannerRecommends two goals that the change initiative of the life sciences organization should meet for a smooth transitionShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include recommending appropriate goals to ensure a smoother change initiative for the life sciences organizationDoes not attempt criterion20Performance MeasuresExceeds expectations in an exceptionally clear, insightful, sophisticated, or creative mannerIdentifies one KPI corresponding to each goal and explains how they support the goalsShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include identifying KPIs that are relevant to each goal or providing sufficient explanationsDoes not attempt criterion20KPI MeasurementsExceeds expectations in an exceptionally clear, insightful, sophisticated, or creative mannerIdentifies three pieces of information that collectively measure the identified KPIs and recommends stages when the information should be gatheredShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include identifying three additional pieces of information that can be used measure the identified KPIs or makes logical recommendations for the stages in the process when the information should be collectedDoes not attempt criterion25Performance ImprovementExceeds expectations in an exceptionally clear, insightful, sophisticated, or creative mannerDescribes one tactic to handle feedback about the performance of organizational change initiatives and explains how to utilize the results of the employee survey to improve the organizational change implementation and adoptionShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include providing tactics that are appropriate for handling performance feedback or explanation for how the results of the employee survey will be used to improve the organizational change implementation and adoptionDoes not attempt criterion20Clear CommunicationExceeds expectations with an intentional use of language that promotes a thorough understandingConsistently and effectively communicates in an organized way to a specific audienceShows progress toward meeting expectations, but communication is inconsistent or ineffective in a way that negatively impacts understandingShows no evidence of consistent, effective, or organized communication10Citations and AttributionsUses citations for ideas requiring attribution, with few or no minor errorsUses citations for ideas requiring attribution, with consistent minor errorsUses citations for ideas requiring attribution, with major errorsDoes not use citations for ideas requiring attribution5Total:100%
