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وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 1
Communications Management (MGT 421)
Due Date: 18/10/2025 @ 23:59
Course Name: Communication Management
Student’s Name:
Course Code: MGT421
Student’s ID Number:
Semester: 1st
CRN:
Academic Year: 2025-26-1st
For Instructor’s Use only
Instructor’s Name: Dr.Seema Qureshi
Students’ Grade: /10
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY
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Restricted – مقيد
The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
Use APA reference style.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Learning Outcomes:
1.1: Recognize and memorize concepts of communication theory as they affect business
organizations and the individuals in them.
1.2: Communicate better, knowing that good communicators make better managers, and that
communication is a dynamic process basic to individuals and organizationallife.
Assignment Structure:
Assignment-1
Type
Part A
Part B
Total
Marks
5
5
10
Part-A-Emotional Intelligence in Practice
Suppose You are working in a team. One team member is not responding at all, which is
affecting the group’s progress. Use emotional intelligence principles to outline a strategy
for addressing the situation.
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Consider how you will use empathy, communication, and self-regulation to
address the issue with your teammate. (2.5Mark)
How can you maintain positive group dynamics while resolving the conflict?
(2.5Mark)
Part-B- Cultural Intelligence in Practice
Suppose you are working on a diverse team. One of the team members is from a culture
that values hierarchy and formality, while another team member comes from a culture
that values egalitarianism and informality. How would you approach this situation using
cultural intelligence principles?
Restricted – مقيد
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Address how you would adapt your communication and behaviours. (2.5Mark)
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Explain how you would motivate team members to respect cultural differences
and find common ground. (2.5Mark)
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