Description
– I want original text, no plagiarism.
– You can find the instructions in the file. Please read it carefully.
– APA Style
Thanks
–
Textbook:
Stevenson, W. (2021). Operations management (14th ed.). New York, NY: McGraw-Hill Irwin
McGraw-Hill Irwin
Important: Use Textbook + 1-2 scholarly reference in APA style.
Note: Please make sure to write the answers in long, detailed sentences because
the professor requested that.
Waiting Lines
Many businesses utilize waiting lines to manage customer service. For example,
banks, amusement parks, supermarket checkouts, fast food restaurants, call centers,
check-in counters at airports, emergency departments of hospitals, and so many more.
In the course of your week, consider an experience you had that led to a temporary
demand for service that exceeded capacity, for example, variation in service duration
or arrival rates, which led to a waiting line.
Select a real-world business scenario (e.g., a retail store, a restaurant, a healthcare
facility) where waiting lines are common.
Address the following requirements:
•
Describe the typical waiting line challenges faced by this type of business.
•
What are the key factors that contribute to waiting lines in the selected
business scenario?
•
How can the business minimize waiting times while keeping costs low?
Student types answers here.
Directions:
•
Discuss the concepts, principles, and theories from your textbook. Cite your
textbook.
•
Provide opinions, examples, of hypotheticals.
•
Your initial post should address all components of the question with a 500 word
limit.
•
Important: Use Textbook + 1-2 scholarly reference in APA style.
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