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MGT530 M14-Discussion Forum

Description

I need help completing a discussion board post for my Management course (Operation Management). Below are the exact requirements provided by my instructor:

————————————- The Discussion: ———————————————–

Waiting Lines

Many businesses utilize waiting lines to manage customer service. For example, banks, amusement parks, supermarket checkouts, fast food restaurants, call centers, check-in counters at airports, emergency departments of hospitals, and so many more. In the course of your week, consider an experience you had that led to a temporary demand for service that exceeded capacity, for example, variation in service duration or arrival rates, which led to a waiting line.

Select a real-world business scenario (e.g., a retail store, a restaurant, a healthcare facility) where waiting lines are common.

Address the following requirements:

  1. Describe the typical waiting line challenges faced by this type of business.
  2. What are the key factors that contribute to waiting lines in the selected business scenario?
  3. How can the business minimize waiting times while keeping costs low?

——————————————————————————————————–

Assignment Requirements:

Your well-written paper should meet the following requirements:

  • Length: Your initial post should address all components of the question with 600-650 words limit.
  • Formatting: Follow academic writing standards and APA style guidelines.
  • Sources & Citations: Support your submission with course material concepts, principles, and theories from the textbook and at least Three (3) scholarly, peer-reviewed journal articles. Proper APA citation is required.
  • Originality Check: You are strongly encouraged to check all assignments for originality using Turnitin before submission.
  • Plagiarism Policy: Plagiarism is NOT tolerated. Plagiarism is strictly prohibited. Assignments with more than 15% similarity to existing work will receive a zero. Repeated offenses may lead to termination.
  • Grading Rubric: Review the grading rubric to understand how your assignment will be evaluated.
  • Course Alignment: Ensure your discussion incorporates textbook concepts, principles, and theories, aligning with class lectures and avoiding the use of advanced material not yet covered in the course.
  • Discuss the concepts, principles, and theories from your textbook. Be sure to cite the textbook and use the lectures provided so that the analysis aligns with the material we’ve covered so far in the course.

Note: I’ve attached the slides for the relevant chapter, grading rubric, and the book (https://www.dropbox.com/scl/fi/10efj01b5l2avuyn4n8ih/Operations-management.-14th-ed.-.-McGraw-Hill-Stevenson-W.-J.-14-2021-Mcgraw-Hill-9781260238891.pdf?rlkey=uyb0ukyt4ryrugfn5swrv0kr8&st=vd59j2bj&dl=0).

Instructor Expectations:

Please ensure you dedicate your utmost effort and attention to detail when completing this task. The instructor places a strong emphasis on proper citation and substantive analysis that extends beyond simply answering the questions. Your work should demonstrate depth, originality, and critical thinking by introducing new insights and supporting arguments with thorough research.

The instructor maintains high academic standards and expects students to consistently strive for excellence. Your assignment should reflect the following:

  • Comprehensive Use of Sources:
    • Incorporate textbook theories, concepts, and at least three (3) peer-reviewed journal articles to support your analysis.
    • Proper APA citation is essential to demonstrate deep engagement with the material.
  • Substantial Analysis:
    • Move beyond surface-level responses by providing insightful, well-developed arguments.
    • Offer unique perspectives and link theories to practical examples to enhance your discussion.
  • Attention to Detail:
    • Ensure your writing is clear, polished, and well-organized.
    • Adhere to the required page count and APA formatting guidelines.

This assignment is not just about fulfilling a requirement—it is an opportunity to showcase academic excellence.

Additionally, your performance on this assignment will significantly influence my decision to collaborate with you on future coursework throughout my academic journey.

Name

Discussion 25

Description

25 points

Rubric Detail
Levels of Achievement
Criteria

Exceeds
Expectations

Meets
Expectation

Some
Expectations

Unsatisfactory

Quantity

5 to 6 points

3 to 4 points

1 to 2 points

0 to 0 points

Initial post and
two other posts
of substance.

Initial post and
one other post
of substance.

Initial post only.

Did not
participate.

5 to 6 points

3 to 4 points

1 to 2 points

0 to 0 points

Demonstrates
excellent
knowledge of
concepts, skills,
and theories
relevant to the
topic.

Demonstrates
knowledge of
concepts, skills,
and theories.

Demonstrates
satisfactory
knowledge of
concepts, skills,
and theories.

Did not
participate.

5 to 6 points

3 to 4 points

1 to 2 points

0 to 0 points

Discussion
post(s) exceed
expectations in
terms of support
provided and
extend the
discussion.

Discussion
post(s) meet
expectations in
terms of
support
provided.

Statements are
satisfactory in
terms of
support
provided.

Did not
participate.

6 to 7 points

4 to 5 points

1 to 2 points

0 to 0 points

Writing is well
organized, clear,
concise, and
focused; no
errors.

Some significant
but not major
errors or
omissions in
writing
organization,
focus, and
clarity.

Numerous
significant
errors or
omissions in
writing
organization,
focus, and
clarity.

Did not
participate.

Content

Support

Writing

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