Comp 1 CVTO
Pt 1: Process Evaluation
Research the process from Starbucks.
Create a new Word doc for the elements of this assignment.
Evaluate your process using 1 of the following:
- Use the lean concept to find ways to eliminate waste and improve the process.
- Use SPC or Six Sigma to reduce defects or variances in the process.
Add your evaluation to your Word doc with the header “Process Evaluation.”
Continue to Pt 2: Control Chart and Process Metrics.
Pt 2: Control Chart & Process Metrics
Evaluation of Control Chart and Process Metrics
Complete the following in Excel:
- Calculate the defined process metrics including variation and process capability.
- Develop and display a control chart for the process.
Evaluate the control chart and process metrics using Statistical Process Control (SPC) methods. Determine whether the process could benefit from the use of Six Sigma, Lean, or other tools. (Include all calculation and charts.)
Write your evaluation in your assignment Word doc under the header “Evaluation of Control Chart and Process Metrics.”
Continue to Pt. 3: Executive Summary.
Pt 3: Executive Summary
Write a 700-word executive summary that includes the following:
- A summary of the Process Evaluation (using either Lean or SPC or Six Sigma)
- A summary of the Evaluation of Control Chart and Process metrics based on SPC methods
- A summary of your evaluation of whether the process would benefit from the use of Six Sigma, Lean, or other tools
- A description of the SPC project and recommendations for improvements
Add your summary to your Word doc with the header, “Executive Summary.”
