reply to classmate vanessa#1
A recent example of a logical error I can think of would be the thought many people and doctors have, “If a person gets 8 hours of sleep at night, then they will not be tired the next day”. For some people this may be true, however, there are many medical conditions where even if a person gets 8 hours of sleep, they can still wake up feeling sleepy the next day. Chronic fatigue syndrome, hypersomnia, narcolepsy, sleep apnea, depression, and anemia are just a few of the many reasons a person could get 8 hours of sleep but still feel exhausted when they wake up. So while the phrase can be true for many people, it is not an all across-the-board fact. I had to explain this to a parent of one of our patients once as they were very firm believers that 8 hours is a standard and they were convinced their child was not sleeping when they were told. After the doctor spoke with the child and felt the child was telling the truth, the doctor wanted to perform labs on the patient. The parent was very annoyed thinking the doctor only wanted to run tests for no reason. The bloodwork results came back showing they had extremely low iron. The patient was diagnosed with iron-deficiency anemia and recommended to add food with higher iron content (beans, spinach, broccoli, beef, etc.) and put on iron supplements. By the next time they came back into the office for a follow-up 3 months later, the patient was doing so much better. The child confirmed they were getting the same amount of sleep as they were months back but felt more awake during the day now. The thought of 8 hours of sleep is still important, but it also does not mean if you get 8 hours of sleep at night that you will not have any reasons to be tired the next day.
Reply to classmate Brionna #2
Speaking of logical error I would say the way things have been going on at work. So at my job we had a recent new hire group, they were only trained in handling the phones which at first seemed to be the logical thing to do. Well with doing that our processing volume sky rocketed. Management thought since we have the new hires we can let them handle the phone and pull everyone else to process what we had in our queues. Seemed logical until they realized that they weren’t that good yet to handle the calls so the call volumes increased along with the wait time. So we ended up having to pull processors to help with calls and of course our processing numbers went up again. It seemed like a good idea to hire for the phones but we didn’t have the right amount of people to assist them with the questions that would come up and although we have two managers for our claims teams only one knows the job while the other lets just say should have been in the training class with the new hires because she can’t help with anything at all. She wouldn’t know how to take a call if her job depended on it.
