Our Services

Get 15% Discount on your First Order

[rank_math_breadcrumb]

introduction to om for xd

Assignment #3

Assignment Submission:
Submit your assignment on d2l that has a SINGLE ZIP file that has

1. All Visio Diagrams
2. The PDF document that has all the diagrams and the

answers inline below every question including the
essay/textual questions.

Assignment Deliverables:
Provide your answers for the following requirements and
deliverables for the WideCast Internet & Cable Provider application
discussed in Assignment #1 (also listed at the end of this document):

1. Create the BPMN diagram for the process flow of creating an
order online by the customer.

2. Create the BPMN diagram for the process flow of adding a new
product by the manager.

3. Create the BPMN diagram for the process flow of scheduling an
incident ticket by the account specialist.

4. Create the BPMN diagram for the process flow of closing an
incident ticket by the technical support specialist.

5. All screen-shots for the Diagrams shall be captured and saved in
the PDF document you are submitting

6. Create your homework using MS-Word and then generate a
PDF file for it; you can download FREE PDF generator to your
laptop from

Project Overview Statement:

You have been asked by the senior management of WideCast Internet &
Cable Provider to model and create a document that has the artifacts for
a new project that the company is pursuing in order to improve customer
satisfaction with the products and services it will offer through an online
application to its existing and new customers.

Assume as a result of a number of interviews, questionnaires, document
reviews, and meetings with potential customers/users, engineers, senior
management, product management members, you have managed to
gather and document the following high-level description for the intended
online product application.

WideCast Cable & Internet
Provider

High-Level Description:

The following is high-level description for the planned online application
for WideCast Cable& Internet provider:

 The intent is to build an online/web-based application that will
be used to enroll a customer in a plan or order services/PPV
event and add/update products and services offered. Following
is the list of services and products the company offers:

1. Mobile Movie Streaming
1. Premium – 100 movies a month
2. Ultimate – 500 movies a month

2. High Definition Box (A box is needed for any TV plan)

1. Basic High Definition
2. Ultra High Definition

3. TV plan

1. Basic – 50 channels
2. BasicPlus – 100 channels
3. Ultimate – 200 channels

4. Data Plan
1. WiFi

1. SpeedLane – 20/5 Mbps speed
2. LightLane – 50/10 MBPS speed

2. Mobile Hostspot
1. Silver Pass – 10 GB/month
2. Gold Pass – 50GB/month

5. Video Gaming

1. Online Game Rental
1. Day Rental plan (Game is active in your library

for one day and you could play it multiple
times)

2. Weekly Rental plan ($20 activation fee and
every rented Game is active in your library for
one week and you could play it multiple
times)

3. Yearly Rental plan (($150 activation fee and
ever game you rent will stay active in your
library for one year and you could play it
multiple times)

2. Console Rental
1. Weekly Rental plan
2. Monthly Rental plan
3. Yearly Rental plan

6. PPV

1. Live Sports Events (fixed date/time)
2. PPV Movies (Any date/time)

7. Contracts and Deals

1. For 2 years contract on TV plans, the customer
receives one free PPV movie every week

2. For 2 years contract on Data plans, the customer
receives one free Live PPV Sports event every year

3. For 2 years contract on Video Gaming plans, the
customer receives one free Video Game every
month

 WideCast has four different roles/logins/webpages :

1. Managers
2. Account Specialists (Customer Support)
3. Technical Support Specialists (Technician)

4. Customers

 A manager can
1. Add/update/delete any products/services offered
2. cancel/update/delete any type of order

 Account Specialist can
1. Create an account for a new customer
2. Update customer account
3. Create an incident ticket and assign it to a Technician
4. Place an order of a PPV event

 Customer that has an existing account can do the following

online:
1. Update Personal Account Information (credit card,

personal info, etc.)
2. Pay Monthly Bill
3. Create/Change/Cancel an order for any of the

products/services offered by WideCast

 Technical Support Specialist can
1. Schedule incident ticket
2. Close incident ticket
3. Cancel incident ticket

Share This Post

Email
WhatsApp
Facebook
Twitter
LinkedIn
Pinterest
Reddit

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

VIII

see attached Project 4 includes two labs, Lab 9 and Lab 10. Lab 9 Assignment: Conducting Forensic Investigations on Network Infrastructure. Locate and complete Lab 9: Conducting Forensic Investigations on Network Infrastructure. Upon completion of Section 2 of the lab, you are required to provide the deliverables listed below. Note:

Information Systems assignment 1

Page 1 of 2 Background iPremier (A), iPremier (B), and iPremier (C) cases describe an IT security crisis, and raise issues of risk management, preparation for crisis, management of crises, computer security, and public disclosure of security risks. After you experience the cases and debrief what you have learned, you

Deliverable 6 – Project Close-Out Reports item options

Assignment Content 1. Top of Form Competency · Analyze metrics for information technology projects. Student Success Criteria View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane. Scenario The Project Manager for GDS

Deliverable 3 – Art Event for Workplace Colleagues

Assignment Content 1. Top of Form Competency Utilize art elements in real-world contexts and the workplace. Student Success Criteria View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane. Scenario Your workplace has

Deliverable 2 – Grant Proposal Summary

Assignment Content 1. Top of Form Competency Identify the role of music, poetry, prose, and visual art in the modern world and workplace. Student Success Criteria View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details

Deliverable 1 – Timeline of Major Periods in Art

Assignment Content 1. Top of Form Competency Determine the historical impact of art on modern culture, society, and the workplace. Student Success Criteria View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.

Anti-Forensic Techniques

 Discuss anti-forensics techniques and explain how to detect steganography, hidden data in file system structures, trail obfuscation, and file extension mismatch. 

2 peer responses

Review the discussion posts and select two peers to respond to. Your two peer responses should be substantive. Substantive responses are those that further develop the topic and pursue an understanding of the domain. Simple messages that offer agreement or simple encouragement are considered conversant, but are not considered substantive.

VII

see attached Project 3 includes two labs, Lab 5, and Lab 6. Lab 5 Assignment: Conducting Forensic Investigations on Windows Systems. Locate and complete Lab 5: Conducting Forensic Investigations on Windows Systems. Upon completion of Section 2 of the lab, you are required to provide the deliverables listed below. Note:

Research

Creating a plan  Competencies 7035.1.1  :  Health Information Systems and Business Process The graduate explains how information systems affect business processes within the healthcare industry. 7035.1.2 :  Systems Development The graduate analyzes the different methods of system development for the purpose of recommending an appropriate method for a project. 7035.1.3 :  Health Information

Technology Leader

The topic is Katherine Johnson Katherine Johnson, an American mathematician, played a crucial role in NASA’s space missions. She excelled at orbital mechanics calculations and pioneered the use of computers. During her 33-year tenure at NASA, Johnson calculated trajectories, launch windows, and emergency return courses for the Project Mercury, Apollo

V

What are some nefarious purposes that stenography could be used for in the commission of a cybercrime? Do you think that stenography is a major security concern? Explain why or why not. Discuss what legitimate reasons a person would have for hiding data inside of an image, video, or audio

Computer Hardware & Software Project

Computer Hardware & Software Project OBJECTIVES: Successful completion of this assignment demonstrates your understanding of the following course level outcomes: 1. Explain the functions of hardware, software, data, procedures, and people in a business computer system. 2. Identify the major hardware elements of a computer system and describe the purpose

IV

see attached Lab 3 Assignment: Recovering Deleted and Damaged Files Locate and complete Lab 3: Recovering Deleted and Damaged Files. Upon completion of Section 2 of the lab, you are required to provide the deliverables listed below. Note: You do not have to complete Section 3 of the lab. 1.

Forensics

see attached. Unit III Project Project 1 includes two labs, Lab 1 and Lab 2. Lab 1 Assignment: Applying the Daubert Standard to Forensic Evidence Locate and complete Lab 1: Recognizing the Use of Steganography in Forensic Evidence. Upon completion of Section 2 of the lab, you are required to

Capstone Project: CSIS 474

Capstone Project: Project Management Assignment CSIS 474 Capstone Project Overview The objective of the final Capstone Project is to assess your knowledge on the learning objectives for the information technology program. All assignments in this course will build upon one another and provide you with different components for your Capstone

Input Device Dialogue

The choice of an appropriate input device for a product is often based on both the type of device being used and the target market for that device. For instance, a device targeted to college students and one targeted to older individuals may use different input methods. Suppose that you

Case Study-2

 Assessment 3:   This file is too large to display.View in new window