To Prepare:
· Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
· Review the Work Environment Assessment Template*..
· Select and review one or more of the following articles found in the Resources:
· Clark (2019)
· Hover and Williams (2022)
· Lee and Miller (2022)
· McDermott, Bernard, and Hathaway (2021)
Select at least ONE of the following:
· Clark, C. M. (2019).
Fostering a culture of civility and respect in nursing
Links to an external site.
. Journal of Nursing Regulation, 10(1), 44–52.
· Hover, L. A., & Williams, G. B. (2022).
New nurses’ experience with lateral violence and their decision to remain in nursing
Links to an external site.
. International Journal for Human Caring, 26(4), 199–208.
· Lee, S., & Miller, K. (2022).
Developing a diversity, equity, and civility council to advance health equity in nursing academia and practice
Links to an external site.
. Nursing Administration Quarterly, 46(3), E16–E23.
· McDermott, C., Bernard, N., & Hathaway, W. (2021).
Taking a stand against workplace incivility
Links to an external site.
. Journal of Continuing Education in Nursing, 52(5), 232–239.
The Assignment (3-6 pages total): APA format
Part 1: Work Environment Assessment (1-2 pages)
· Review the Work Environment Assessment Template you completed for this Module’s Discussion.
· Describe the results of the Work Environment Assessment you completed on your workplace.
· Identify two things that surprised you about the results and one idea you believed prior to conducting the Assessment that was confirmed.
· Explain what the results of the Assessment suggest about the health and civility of your workplace.
Part 2: Reviewing the Literature (1-2 pages)
· Briefly describe the theory or concept presented in the article(s) you selected.
· Explain how the theory or concept presented in the article(s) relates to the results of your Work Environment Assessment.
· Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples.
Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams (1–2 pages)
· Recommend at least two strategies, supported in the literature, that can be implemented to address any shortcomings revealed in your Work Environment Assessment.
· Recommend at least two strategies that can be implemented to bolster successful practices revealed in your Work Environment Assessment.
Professor addon( READ)
Assignment should be 3-6 pages and no more!
Your headings for week 9 should look like this:
Introduction
This is 4-5 sentences that introduce the topic. (consider adding a source of support to show more evidence)
Part1: Work Environment Assessment (1-2 pages)
Review of Work Environment Assessment
Description Of Work Environment Assessment
Two things that Surprised me
Assessment and Civility In Work Environment
Part 2: Reviewing the Literature (1-2 pages)
Description of Theory/Concept
Theory as Presented in Articles
Application of the Theory
Part 3: Evidence-Based Strategies to Create High-Performance Teams (1-2 pages)
Two Strategies from the Literature (remember to include citations for the literature you just did review from part 2)
Two Strategies that can be used to Bolster Success (I recommend that you include support)
Discussion post
Work Environment Assessment
The scores obtained from the Clark Healthy Workplace Inventory points towards a moderately civil and healthy workplace. Employees also feel that more teams and collaboration are a definite strength (Alam, et al., 2021). However, the results relating to communication and recognition are less than the expected level, which indicates that there is still room for enhancing these factors. It is rather mid-range, yet in turn, communication and recognition can be contradictory, making the staff feel unappreciated and frustrated.
An example of incivility happened at the workplace during a team meeting when the employee’s team received a senior manager’s scorn for failing to meet a deadline. Not only did this embarrass the particular employee, but it also put tension on the particular team. This was handled by HR in that the case was brought for mediation between the manager and the employee, where effective and humane communication was stressed. The manager also begged pardon and promised to give the critiques to the learner in an offline and encouraging manner (Peng, 2023). They also went through leadership training in the provision of positive feedback only.
This intervention made enhancements to the situation and also proved that there is still more work to be done so as to address the issue of civility (Peng, 2023). We incorporated new training sessions on communication and conflict-solving into the daily schedule, and integrated an anonymous reporting system to allow employees to report any instances of incivility without fear of negative consequences. These are the steps needed for sustaining and increasing civil conduct in the workplace.
References
Alam, M., Fozia, G. U. L., & Imran, M. (2021). The impact of ethical leadership & Civility on organizational commitment: The mediating role of work engagement. Journal of Arts & Social Sciences, 8(1), 173-188.
Peng, X. (2023). Advancing Workplace Civility: a systematic review and meta-analysis of definitions, measurements, and associated factors. Frontiers in Psychology, 14, 1277188.
Sugiarti, E. (2022). The influence of training, work environment and career development on work motivation that has an impact on employee performance at PT. Suryamas Elsindo Primatama in West Jakarta. International Journal of Artificial Intelligence Research, 6(1), 1-11.
