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Case study

1.
Who Failed to Protect the Community in Flint, Michigan?

In April 2014, the city of Flint, Michigan, switched its water supply from Detroit’s system to the Flint River under the control of a state-appointed emergency man- ager. The decision was made as a cost-saving measure because of Flint’s dire economic situation. But not too long after the switch was made, residents began com- plaining about the taste, color, and odor of the water. Some began to have concerns about the water quality. By October 2014, coliform bacteria had been detected in some of the tap water, but the Michigan Department of Environmental Quality blamed it on cold weather, aging pipes, and a population decline. Over the next few months, there were rising concerns about the water quality, including statements from the local General Motors factory about the water’s corrosive effects on auto parts and statements from local residents and private testing companies about higher levels of lead in the water. The City of Detroit offered to reconnect to Flint to its system in January 2015, waiving the reconnection fee, but the Flint emergency manager declined the offer.

In September 2015, a professor at Virginia Tech reported that the corrosiveness of the river water was causing lead to leach into the supply, and shortly there- after, a group of doctors in Flint urged the city to stop using the river water after finding elevated levels of lead in the blood of local children, which could cause learning disabilities, behavior problems, and additional illness. The results of tests showed lead levels running from 11 parts per billion to as high as 397 parts per billion. At this point, the “blame game” began.

An official at the U.S. Environmental Protection Agency said her department knew as early as April 2015 about the lack of corrosion controls in Flint’s water supply, but she said she could not bring the information to the public and override state control. EPA Administrator Gina McCarthy blamed Flint’s lead problems on state regulators who prescribed the wrong chemical treatments to keep corrosive river water from leaching the lead pipes. She said she did not have enough evidence of state delays that EPA needed to move in and take control. Some observers point out that the EPA did everything it was required to do under the law because there is no policy or regulation that required the EPA to tell the public what it knew about the lead in Flint’s drinking water system.

In October 2015, Flint reconnected to Detroit’s water supply after the Governor got involved; however, residents still could not drink the water unfiltered. While the blame game continued, residents of Flint were wait- ing to see what the long-term health effects would be for those who ingested the lead-tainted water.

1. Who are the stakeholders in this case and what are their stakes?

2. Where does the responsibility for the Flint, Michigan water crisis belong?

3. When would it have been the appropriate time for the EPA to notify Flint residents? Would it have mattered?

4. What would you have done if you were the “official” at the EPA who knew about the problem back in April 2015?

5. How is this an example of the tensions between law and ethics? Explain.

6. How can sustainability be a state and federal objective if cases such as the Flint River are permitted to occur?

Requirements:

. There is no minimum or maximum required number of pages. Your analysis will be considered complete, if it addresses each of the 6 components outlined above.

. Use of proper APA formatting and citations. If supporting evidence from outside resources is used those must be properly cited. A minimum of 3 – 5 sources (excluding the course textbook) from scholarly articles or business periodicals is required.

. Include your best critical thinking and analysis to arrive at your justification.

. Approach the assignment from the perspective of the senior executive leadership of the company.

Submission: Upload/attach your completed paper to this assignment by the due date. Please see the Course Syllabus for the actual due date.

Guidelines for Analyzing Cases

Problem and Issue Identification

11. What are the 
central facts of the case? What assumptions are you making about these facts?

12. What is the 
major overriding issue in the case? What major question or issues does this case address that merits study at this point in the course?

13. What 
sub-issues or 
related issues are present in the case that merit consideration now?

Analysis and Evaluation

14. Who are the 
stakeholders in the case, and 
what are their stakes? What challenges, threats, or opportunities are posed by these stakeholders?

15. What 
economic, legal, ethical, and philanthropic responsibilities does the company have, and what is the nature and extent of these responsibilities?

16. If the case involves company actions, 
evaluate what the company did or
 did not do in handling the issue affecting it.

Recommendations

17. What recommendations do you have for this case? If a company’s strategies or actions are involved, should the company have acted as it did? What action should the company take now? Why? Be as specific as possible. List several options as well as the pros and cons of each alternative. Be prepared to discuss why you eliminated those options you discarded and defend your chosen alternative. Mention and discuss any important 
implementation considerations. This last step is crucial because recommendations that cannot be implemented are worthless.

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