Our Services

Get 15% Discount on your First Order

[rank_math_breadcrumb]

Business & Finance assignment

Individual Forecasting
Interpretation Instructions


Instructions

This is an individual assignment and therefore must be completed by the individual student without outside assistance. In order to complete the assignment, first read the write-up for the “Clean Sweep” case study. Then, answer the questions listed below for each part of the case.

Part 1 questions refer to the 2 years leading up to the opening of the new call center (described in the case study).

Part 2 questions refer to
staffing using
weekly data based on the first 13 weeks of operation after opening the call center.


Clean Sweep Student File No. 1, Fall 2023 Solution.xlsx

Part 3 interpret the output from Part 2 and provide recommendations.

Calculations are provided for this assignment. You do not need to conduct your own.

Include cover page and appropriate references in APA format.


This is the first of 2 forecasting projects. Make sure to use
Student File
1
which has

daily
data.


Grading

A total of 10 points is possible for this assignment. This includes the point values which are assigned to each question (point values are noted next to each question below).

Part 1 (3 points):


Question 1a
: Define a problem statement which reflects the challenge facing Belinda as she planned for the opening of the new center.


Question 1b
: Why was Belinda’s initial forecast of call volume so far off? What could have been the reasons for this?


Question 1c
: What could Belinda have done differently to improve her initial forecast?

Part 2 (5 points):

In answering the Part 2 questions, you should download and refer to Student Data File No. 1 which contains the historical data that was used in preparing the forecast results that are reported in Part 2 of the case write-up document. Note that you do not have to prepare any forecasts in answering this question. Hint: it will be helpful for you to review a time-series plot of the 13 weeks of data contained on Student Data File No. 1.


Question 2a
: Describe the details of the Last Value method used by Haley and explain its accuracy (MAD value) in comparison with the accuracy of the other methods.


Question 2b
: Describe the details of the Averaging method used by Haley and explain its accuracy (MAD value) in comparison with the accuracy of the other methods.


Question 2c
: Describe the details of the Moving Average (5 days) method used by Haley and explain its accuracy (MAD value) in comparison with the accuracy of the other methods.


Question 2d
: Describe the details of the Exponential Smoothing (alpha = 0.1) method used by Haley and explain its accuracy (MAD value) in comparison with the accuracy of the other methods.


Question 2e
: Describe the details of the Exponential Smoothing (alpha = 0.7) method used by Haley and explain its accuracy (MAD value) in comparison with the accuracy of the other methods.

Part 3 (2 points):


Question 3
: Based on the analysis above, provide your recommendations to Belinda on daily call volume forecasting to improve the scheduling of the call enter staff.

1

image1.png

Share This Post

Email
WhatsApp
Facebook
Twitter
LinkedIn
Pinterest
Reddit

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

Week 4 Discussion Response- Account for Managment Decision Making

Account for Management Decision Making Week 4 Learning Resources Costs There are many different types of costs that impact a manager’s decision making. Therefore, it is imperative that managers understand what each type is as well as the ones relevant to a specific decision. In these resources, you will examine

Marketing Strategy

Marketing Strategy is already completed but need to make improvements based on feedback. I will share the document i have prepared thus far with the feedback, referrences.

Unit VIII FP

see attached Unit VIII A Case Analysis of AMC Assignment objective: AMC is the largest movie theater operator in the world. AMC recently became a popular meme stock. Take a few minutes to learn more about AMC Theaters . Length: Your submission is required to be at least 5 pages

Unit VII J

see attached Unit VII Journal Journal objective: Auctions can be an important tool for selling/buying goods and gathering information. Auctions are used in multiple venues including agriculture, eBay, and distressed asset sales. The seller does not have to worry about estimating demand and setting a price because the demanders will

3-2 Case Brief: Module Three Case Brief Listen

 Read and brief the case provided in this module’s resources. In addition to the brief, discuss the impact of the case on statutory law related to premises liability as a result of the court’s decision. 

Social, Behavioral, and Psychosocial Aspects of Epidemiology

Please respond to the following: After reviewing this week’s readings, analyze how social, behavioral, and psychosocial aspects of epidemiology are used to make decisions in a health care setting. Imagine you are going to work in a health care setting after finishing your readings for this week. How would you

Complete an Accounting Cycle

Complete an Accounting Cycle.  1. The directions needed are in the file named “Project”. All templates to be filled out are on this file. Questions are in order as you go down further the file. All questions/templates need to be filled out for this assignment. 2. The infomation needed to

Business & Finance help with business analytic assignment

BUSA 415 – Mini-Project 1 Instructions · Please upload your MS-Word document to D2L. · When submitting the milestone document please save the document using the following format (name BUSA 415 Fall 2025 MP1). For example, if I were submitting this document then the document should be saved as Anil

HRM 6302 Unit V DB

2 Employment Law HRM 6302 Unit I DB Initial posts should be a minimum of 400 words and use at least two supporting references. You can use the text for this course as one of the reference sources. Part I: Under the Federal Arbitration Act (FAA), employers can require their

FIN 6301 Unit V DB

2 Corporate Finance ECO 6301 Unit V DB • Your initial post should be at least 300 words in length. • Your initial post should include at least one APA-formatted scholarly, professional, or textbook reference with accompanying in-text citation to support any paraphrased, summarized, or quoted material. Valuation, Governance, and

Business Organizational Theory ( Business 522)

Questions What are the arguments for Halogen Analytics going international? What are the arguments for Halogen staying focused on the U.S. market? Which of the three international strategy options—open its own offices, take on foreign partners, license its products—would you recommend? Explain why.

hw help

NEED HELP Purpose: The purpose of this assignment is to gain a deeper understanding of the supply and demand model and use the model to explain why either the supply or the demand curve is shifting and how the shift affects equilibrium price and quantity. Skills: This assignment should help

HTM

instructions and texrbood attcahed Please answer the following questions. Minimum 200 words. Please only use the text book for reference. On pg 28 of CFR, restaurant consultant Clark Wolf says, “I always say that restaurants are one of two things. They make you feel either very much where you are

Operations Management

Please see attached.  BUSI 650 Integrative Learning Project: Annotated Bibliography Assignment Instructions Provide at least 15 annotations of scholarly sources that support your Integrative Learning Project Assignment. Each annotation should purpose of the article/study, the key findings, relevance to operations management, and what section information from the article/study informs in

Reflection

Instructions and reading both attached.  Please answer the following questions. Do not use any other outside resources. Only use the videos and reading provided. 1. In the U.S. there is no “Constitutional right” to organize into unions and engage in collective bargaining. Instead these rights were established as part of

c2

  After watching the required video bellow to prepare for this discussion about Frida Kahlo, write a reflective response from your own perspective by following the directions on Paso 2. Avoid borrowing content from external sources or AI-generated content. Focus on specific scenes, moments, or themes that resonate with you.