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1). According to Hayes, (2024),” Greenwashing is an attempt to capitalize on the growing
demand for environmentally sound products. Greenwashing can convey a false impression that
a company or its products are environmentally conscious or friendly. Critics have accused some
companies of greenwashing to capitalize on the socially responsible or environmental, social,
and governance (ESG) investing movement. Genuinely green products or businesses back up
their claims with facts and details”(Hayes, 2024, p. 100).
I believe greenwashing is a marketing practice where a company exaggerates or misrepresents
the environmental benefits of its products, services, or practices. This can involve misleading
claims about sustainability, the use of eco-friendly materials, or the company’s conservation
efforts. Greenwashing can lead to a general skepticism among consumers about all
environmental claims. When individuals encounter misleading information from one brand, they
may become distrustful of other companies’ honest sustainability efforts. A dispatcher at a
police department typically serves as a communication link between the public and police
officers, coordinating responses to incidents and managing information flow. They do not have
responsibility for the department’s overall marketing or public communications, particularly
concerning sustainability or environmental practices. A dispatcher is unlikely to be guilty of
greenwashing, as the practice primarily pertains to marketing claims made by organizations
about their environmental efforts and does not apply to individuals in operational roles who do
not engage in external marketing. Greenwashing involves the intentional creation of misleading
or exaggerated claims about environmental sustainability, usually at the level of corporate
marketing or public relations. While a dispatcher would not be guilty of greenwashing, if the
police department itself made misleading claims about their environmental efforts, for example,
suggesting that they engage in sustainable practices when they do not, that could be
considered greenwashing. If the department releases promotional material claiming a
commitment to environmental sustainability without supporting evidence, that could constitute
greenwashing.
According to Murphy, (2023),” Organizations in any industry can face claims of greenwashing.
1. The international sports organization, FIFA, faced public backlash after it claimed its 2022
Qatar FIFA World Cup would be fully carbon-neutral, which means the organizers would
purchase carbon offsets to counteract all carbon dioxide emissions the tournament generated,
2. Deutsche Bank’s DWS In September 2022, a German consumer group filed a lawsuit against

Deutsche Bank’s asset management arm, DWS, for alleged greenwashing. The group said
DWS’s marketing material made misleading claims about its DWS Invest ESG Climate Tech fund,
which aims to invest in companies that largely work to counteract climate change”(Murphy,
2023, p. 330-335).
 
 
Reference
 Tim Murphy, March 16, 2023, 5 examples of greenwashing claims
sustainability/feature/Examples-of-greenwashing-claims
Adam Hayes, June 30, 2024, Greenwashing: Definition, How It Works, Examples, and Statistics

2). Greenwashing occurs when companies make false exaggerated claims about how
environmentally friendly their products are. Consumers do not believe most of the green claims
companies make about their brands. About one fourth of U.S. consumers say they have no way
of knowing if a product is green or actually does what it claims. Greenwashing misleads
consumers, investors, and the public. It can also hinder the trust needed to bring about global
change (M.R. Soloman,2019. P.52, para. 1).
               McDonalds is a nationwide company that is believed to be guilty of greenwashing. In
2019 the fast-food company put forward a campaign to reduce the number of single use
plastics present in the stores. Their main focus was to replace all plastic straws with recyclable
paper alternatives. Through research it was later proven that the new paper straws are not
recyclable. This issue eventually led to public pushback; however, McDonald’s is still continuing
to roll with the campaign. McDonalds is still currently looking for other alternatives, such as
replacing the straws with sippy lids. Even though this does seem like a legit alternative, it is
believed that the company will still end up using plastic for any of the products they try to
replace (E. Koons,2024. para 7).
                A recent study of more than 2,000 hotel guests suggests that simply allowing
consumers to pledge to practice sustainable behaviors increases the likelihood they will follow
through. A good example of this is when guests made a commitment at check-in to hang their
towels for reuse to reduce laundry waste, the number of towels hung increased by more than
40%. Estimated savings at one hotel were over %50,000 and about 700,000 gallons of water.
To make this world more sustainable, it’s going to take commitment from the consumer as well

as the marketer (M.R. Soloman,2019. P.52, para. 2).
 
References:
                Koons, E. (2024) Greenwashing Examples 2024: Top Ten Greenwashing Companies.

Solomon, M. R. (2019). Consumer Behavior: Buying, Having, Being (13th ed.). Pearson
Education (US). 

3.)
Kochan et al. (2003) state that leaders in industry, government, and civil society have been very
active over the years because of the realization that diversity in the workforce is a reality. When
a diverse workforce is integrated into business processes, it offers a range of viewpoints,
concepts, and methods for solving problems. Teams with diverse backgrounds, experiences,
and skill sets are likelier to produce original ideas and new products. Competitive benefits result
from this, particularly in fields where invention and creativity are essential. Chi et al. (2021)
state that Google is a real-world example. Google actively supports diversity and inclusion,
which is connected to the company’s ongoing innovation in artificial intelligence and
technological advancement. The organization believes that creating a welcoming atmosphere
where many viewpoints come together to produce fresh ideas contributes to its success.
According to Kohl (2022), diverse teams produce better decisions, according to studies. This
result is because diverse teams are more likely to examine a more excellent range of choices
and are less prone to group thinking. Diverse teams also question presumptions, lowering
business risk (Kohl, 2022). One real-world example is Apple. Apple has decided to consider
various points of view from people worldwide. This strategy aids Apple in making more
thoughtful choices. Better outcomes for the business may arise from using this strategy, which
can lead to a more knowledgeable and practical approach to problem-solving.

Diversity in the workforce translates into a wider variety of human resources. This reasoning is
particularly true for businesses with a cognitively varied workforce. Businesses that employ a
diverse workforce stand a better chance of going worldwide. It becomes easier for them to
reach foreign markets from their immediate business area. A wider audience can be reached by
incorporating many types of information, some specific to cultures or geographical areas.
Diverse teams might encounter communication barriers arising from cultural, linguistic, or
experiential gaps. This barrier might cause misconceptions or slow decision-making processes
if not addressed appropriately. Marian (2023) explains that one example is Airbus, where
international personnel coexist and occasionally experience communication problems. These
obstacles hinder teamwork, particularly when members come from linguistically or culturally
diverse backgrounds.
References
Chi, N., Lurie, E., & Mulligan, D. K. (2021, July). Reconfiguring diversity and inclusion for AI
ethics. In Proceedings of the 2021 AAAI/ACM Conference on AI, Ethics, and Society (pp.
447-457). https:// Reconfiguring Diversity and Inclusion for AI Ethics (acm.org)
Kochan, T., Bezrukova, K., Ely, R., Jackson, S., Joshi, A., Jehn, K., … & Thomas, D. (2003). The
effects of diversity on business performance: Report of the diversity research network. Human
Resource Management: Published in Cooperation with the School of Business Administration,
The University of Michigan and in alliance with the Society of Human Resources Management,
42(1), 3-21.https:// The effects of diversity on business performance: Report of the diversity
research network – Kochan – 2003 – Human Resource Management – Wiley Online Library
Kohl, K. (2022). Driving Justice, Equity, Diversity, and Inclusion. Taylor & Francis. https://
savantlearningsystems.vitalsource.com/books/9781000533675
Marian, K. (2023). The problem of communication between the air traffic controller and the
flight crew (Doctoral dissertation, National Aviation University).https://
ФАЕТ_2023_272_ОПР_Марян К.О.pdf (nau.edu.ua)

     4).
Diversity, a multifaceted concept, is a powerful force that shapes various aspects of society,
including business practices and the criminal justice system. According to the textbook used for
this seminar, “Diversity is a variety of characteristics that make everyone unique” (Kohl, 2022,
p1). In business, diversity is not just a concept but a catalyst for growth and development.

Companies that embrace diversity in their workforce often benefit from a surge in creativity,
innovation, and problem-solving capabilities. This potential for growth and development is truly
inspiring. By incorporating a diverse range of ideas, organizations can better understand and
cater to a wide range of customers, leading to improved products and services. Cultural
clashes, communication barriers, and unconscious biases are real issues that must be tackled.
In some cases, a lack of diversity in leadership positions can result in homogeneous decision-
making processes that overlook the needs and perspectives of marginalized groups. This can
lead to missed opportunities, diminished innovation, and ethical lapses. It is essential to
address these issues without delay, as in the case of the banking industry, where predominantly
homogenous leadership teams have been criticized for perpetuating discriminatory lending
practices that disproportionately affect minority communities. Therefore, promoting diversity in
leadership roles is crucial to ensuring a more inclusive decision-making process.
     In criminal justice, diversity also plays a crucial role in fairness and equitable outcomes for all
individuals. Police departments and court systems that reflect the diversity of the communities
they serve are better equipped to build trust within the community, reduce bias, and, most
importantly, address systemic inequalities. For example, initiatives like the use of body cameras
and community policing have been implemented to reflect transparency and accountability in
law enforcement agencies, particularly in response to cases of police brutality against minority
populations. According to an article in Public Administration Review, “civilians view BWCs as
the most important tool in providing an accurate and honest assessment of police-civilian
encounters (Wright et al., 2022)”. Diversity has a transformative impact on business practices
and the criminal justice system, profoundly shaping organizational culture and decision-making
processes. This transformative impact is enlightening and empowering. By embracing diversity
and fostering inclusive environments, businesses and criminal justice institutions can help
develop the full potential of a diverse workforce and better serve the needs of a multicultural
society. According to an Academy of Management Perspectives article, “In predictive tasks,
diversity in predictive models reduces collective error. It is a mathematical fact that diversity
matters as much as highly accurate models when making collective predictions. This logic of
diversity provides a foundation on which to construct practices that leverage differences to
improve performance (Page, 2007)”.
 
                                                                                                                                  References
 
Kohl, K. (2022). Driving Justice, Equity, Diversity, and Inclusion. Taylor & Francis p1 https://
savantlearningsystems.vitalsource.com/reader/books/9781000533675
 
Page, S. E. (2007). Making the difference: Applying a logic of diversity. Academy of
Management Perspectives, 21(4), 6–20.

 
Wright, J. E., Gaozhao, D., & Houston, B. (2022). Body-worn cameras and representation: What
matters when evaluating police use of force? Public Administration Review.

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