This assignment aims to align proper service system applications to certain industries. You will also analyze and evaluate a company’s customer service strengths and challenges.
You will be using the “Repairing Customer Satisfaction” Download “Repairing Customer Satisfaction”case study for all of the assignments in this course. To complete the first assignment, you will need
You will be using the “Repairing Customer Satisfaction” Download “Repairing Customer Satisfaction”case study for all of the assignments in this course. To complete the first assignment, you will need to read the case study to develop the first progress report on your findings for the CEO. You will access the case study