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Psychology D5

The Psychology of Teams

Deliverable 5 – Conflict Resolution Infographic

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Assessments Content

1.

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Question <bdi></bdi>

Competency

Analyze the role of team psychology in managing conflict.

Student Success Criteria

View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.

Scenario

Isabella is a new team leader in your company. She is replacing a team leader who has been let go. The team is behind in their project deadlines, blaming everyone else. There is a lot of animosity among the team members. Isabella would like some pointers on managing some of the team’s conflicts and getting the project back on track. You are tasked with designing an infographic on ways to manage conflict to review with her and use as a general company resource to distribute to all team leads. 

Instructions

Design an infographic on ways to manage conflict within teams. Be sure to include graphics and colors. Information should include:

· Define conflict resolution and explain its importance.

· Identify possible causes of conflict.

· Provide ways to avoid conflict.

· Describe strategies and techniques for managing conflict in the workplace (in-person and remote).

Resources

·

Preventing and Managing Team Conflict – Professional & Executive Development | Harvard DCE

·

How To Prevent Workplace Conflict From Impacting Your Team (forbes.com)

·

14 Conflict Resolution Strategies for the Workplace (positivepsychology.com)

Rubric Details

Maximum Score

100 points

·
Conflict Scenario

25 possible points (25%)

Mastery Advanced/exceeds achievement

Thorough and accurate conflict scenarios clearly connected to the chosen approach for each approach.

25

Proficiency Clear/effective achievement

Strong conflict scenarios clearly connected to the chosen approach for each approach.

22

Competence Adequate/basic achievement

Basic conflict scenarios clearly connected to the chosen approach for each approach.

19

Emerging Limited/growing achievement

Vague conflict scenarios.

15

Not Submitted

Did not submit.

0

·
Description of Negotiation Approach

40 possible points (40%)

Mastery Advanced/exceeds achievement

Thorough and accurate descriptions for each of the five negotiation approaches.

40

Proficiency Clear/effective achievement

Strong descriptions for each of the five negotiation approaches.

35

Competence Adequate/basic achievement

Basic descriptions for each of the five negotiation approaches.

27

Emerging Limited/growing achievement

Vague descriptions for each of the five negotiation approaches.

20

Not Submitted

Did not submit.

0

·
Resolution Outcome

25 possible points (25%)

Mastery Advanced/exceeds achievement

Thorough and accurate resolution outcomes clearly connected to the chosen approach for each approach.

25

Proficiency Clear/effective achievement

Strong resolution outcomes clearly connected to the chosen approach for each approach.

22

Competence Adequate/basic achievement

Basic resolution outcomes clearly connected to the chosen approach for each approach.

19

Emerging Limited/growing achievement

Vague resolution outcomes clearly connected to the chosen approach for each approach.

15

Not Submitted

Did not submit.

0

·
Spelling and Grammar

10 possible points (10%)

Mastery Advanced/exceeds achievement

Minimal to no spelling and grammar errors.

10

Proficiency Clear/effective achievement

Few spelling and grammar errors.

8

Competence Adequate/basic achievement

Some spelling and grammar errors, which detract from the audience’s ability to comprehend material.

7

Emerging Limited/growing achievement

Numerous spelling and grammar errors, which detract from the audience’s ability to comprehend material.

5

Not Submitted

Did not submit.

0

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