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This essay is an organization development (OD) diagnosis. You will use concepts
of organization development and change as presented in this class, rather than
how they might sometimes appear online.

First describe a suboptimal process amenable to analysis and possible correction using
OD principles, which you have personally witnessed in an organizational setting. In this
task, the overarching consideration is that you have first-hand experience with the
issue, so you can judge all relevant OD considerations from personal knowledge.

The essay must evidence first-hand experience from your actual organization. Please refrain from
substituting a fictional account or discussing a widely publicized organization. Request
permission in advance if you must deviate from this specification.

Adhere to a single level of analysis: (a) organization; (b) group or team (e.g.,
department or unit); or (c) individual (e.g., job design). Note that a process is a
value-adding sequence of activities that repeats itself.

Consider issues of product or service quality, process reliability or efficiency, communication
effectiveness, recruitment or training of leaders or team members, resource provision, unit-level
strategic alignment, or adaptability to environmental fluctuations.

Format: APA style (7th edition), double-spaced, Times New Roman 12pt font,
appropriate page formatting.

Review the posted sample APA-styled paper, professional version, with abstract (in the Start Here
module).

Structure: title page, abstract, body, and references (see sample paper),
separated by page breaks.

To write the abstract, finish the paper first, then copy sectional topic sentences into a paragraph, and
post-edit.

Content (body of paper): follow this sequence of main sections, with no page breaks
within the body:

Introductory Section [no section header—see the APA-styled sample paper] [~1
page]. Describe the process of interest, and provide background on the organization in
which it occurs.

Situate the process in your authentic experience by offering enough detail to show intimate familiarity with
the organization, your routine within the organization, the time, and the place.

Strategic Analysis [main section header—centered, bold] [~1½ pages]. Perform three
analyses, each in its own subsection: (a) industry key success factors (KSF); (b)
industry-relevant environmental factors (political, economic, sociocultural, and
technological); and (c) SWOT analysis (based on the KSF and PEST analyses).

Use only complete sentences in paragraph form. Relegate tables to an appendix after the reference
section. Refer to the SWOT analysis handout for detail on how to integrate the KSF and PEST analyses
properly, and the main pitfalls to avoid.

Organization Diagnosis [main section header—centered, bold] [~¾ page]. Summarize
the overall state of functioning of your organization (or department) using Bolman and
Deal’s (1984) six structural dilemmas.

See the handout on structural dilemmas. Use only complete sentences in paragraph form (no numerical
scoring). Employ the wording on the scale anchor (e.g., differentiation seems to have no effect on
integration), or indicate an adequate balance (e.g., the organization appears to be in sufficient balance on
differentiation vs. integration).

Issue Diagnosis [main section header—centered, bold] [~¾ page]. Select either the
6-Box or 7-S framework. Start by identifying which framework component houses the
issue of interest (i.e., the locus). Then judge how the component affects, or is subject to
effects from, the other components, in terms of the process of interest.

Use only complete sentences in paragraph form. Refer to the slide deck on ontological models for clarity
on how to interpret the framework components. Refrain from trying to infer the nature of a framework
component by its misleading label.

Discussion [main section header—centered, bold] [~1 page]. Conclude by suggesting
a practical strategy for addressing the issue. Justify your decision in terms of feasibility
and theoretical validity.

Standards. Minimum length = 1,400 words (body only; see syllabus for length
calculation). Cite at least the textbook plus five qualifying sources based on the criteria
described in the syllabus (purple section). TROJAN LIBRARY FOR ARTICLES
LOGGING BELOW (I will cite the textbook so omit)

[email protected]

Ad09171999

To amend your essay (before the deadline), type “AMENDED SUBMISSION” at the top of the new
version.

References

Bolman, L. G., & Deal, T. E. (1984). Modern approaches to understanding and
managing organizations. Jossey-Bass.

mailto:[email protected]

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