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Module Two Assignment Guidelines and Rubric.html
QSO 321 Module Two Assignment Guidelines and Rubric
Overview
In this module, you learned about the importance of prioritizing people—employees, the local community, and customers. In this assignment, you will explore important considerations for culturally competent business practices, which can help strengthen and maintain relationships.
Scenario
You are a procurement manager working on training a new sourcing analyst. As part of their training, they will be traveling with you to meet with new and existing suppliers for specialized parts that your company needs. This arrangement will allow your colleague to gain firsthand experience and help them develop relationships with the business professionals they will be working with in the future.
You need to ensure that they are familiar with cultural business practices for the places you will be visiting so that existing business relationships remain strong and new relationships start off well. You have decided to create a brief guide that includes the cultural considerations that they will need to be aware of while doing business.
Directions
Use the Module Two Assignment Template linked in the What to Submit section below to create a guide that provides a brief overview of culturally considerate business practices for three countries of your choosing that are outside of the United States. Refer to the Module Two Assignment Example linked in the Supporting Materials section below for an example of a completed chart. Use course and external resources, such as the Shapiro Library, linked in the Supporting Materials section, to gather information on your selected countries and their cultural business practices.
Specifically, you must address the following rubric criteria:
- Authority Figures: Describe how figures of authority are treated and shown respect in each selected country, as well as actions or communications that may cause unintended offense.
- Levels of Formality: Describe the level of formality that business professionals follow in each selected country. Examples of formality include language, dress, and etiquette.
- Social Norms: Identify common social norms that should be used in business in each selected country, as well as hand gestures and body language that should be avoided or that may cause unintended offense.
- Time and Scheduling: Describe how the concepts of time and scheduling are treated in each selected country, as well as considerations for business-meeting etiquette that should be considered to avoid causing unintended offense.
- Business Practices: Describe general business practices that should be taken into consideration when conducting business in the selected countries. Examples of business practices include meals, cultural holidays and events, and the use of formal contracts.
What to Submit
Submit the
Module Two Assignment Template to complete this assignment. Use bullet points when completing the template. Sources should be cited according to APA style.
Supporting Materials
The following resource supports your work on the project:
Reading:
Module Two Assignment Example
This document provides an example of a completed Module Two assignment.
Shapiro Library Website:
SNHU Shapiro Library
Access the Shapiro Library website to conduct research, ask a librarian for help, and learn more about the resources available to you through the university library.
AI Usage
If you use gen AI tools to support your work on this assignment, be sure to follow
these AI usage guidelines. You must acknowledge your use of these tools in your work. Guidelines on how to cite AI tools can be found in
this Shapiro Library guide.
Module Two Assignment Rubric
| Criteria | Meets Expectations (100%) | Partially Meets Expectations (85%) | Does Not Meet Expectations (0%) | Value |
|---|---|---|---|---|
| Authority Figures | Describes how figures of authority are treated and shown respect in each selected country, as well as actions or communications that may cause unintended offense | Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include providing further description or examples of acts of respect or communications that may cause unintended offense in each selected country | Does not attempt criterion | 17 |
| Levels of Formality | Describes the level of formality that business professionals follow in each selected country | Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of levels of formality used in language, dress, or etiquette | Does not attempt criterion | 17 |
| Social Norms | Identifies common social norms that should be used in business in each selected country, as well as hand gestures and body language that should be avoided or that may cause unintended offense | Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of appropriate and inappropriate hand gestures and body language | Does not attempt criterion | 17 |
| Time and Scheduling | Describes how the concepts of time and scheduling are treated in each selected country, as well as considerations for business-meeting etiquette that should be considered to avoid causing unintended offense | Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of how the concept of time and scheduling etiquette is treated in each selected country | Does not attempt criterion | 17 |
| Business Practices | Describes general business practices that should be taken into consideration when conducting business in the selected countries | Shows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of culturally competent business practices for each country | Does not attempt criterion | 17 |
| Clear Communication | Consistently and effectively communicates in an organized way to a specific audience | Shows progress toward meeting expectations, but communication is inconsistent or ineffective in a way that negatively impacts understanding | Shows no evidence of consistent, effective, or organized communication | 5 |
| Citations and Attributions | Uses citations for ideas requiring attribution, with consistent minor errors | Uses citations for ideas requiring attribution, with major errors | Does not use citations for ideas requiring attribution | 10 |
| Total: | 100% |
Course Documents/QSO 321 Module Two Assignment Template.docx
QSO 321 Module Two Assignment Template
Complete this template by replacing the bracketed text with the relevant information for each of your chosen countries.
|
Criteria |
[Country One] |
[Country Two] |
[Country Three] |
|
Authority Figures |
[Insert text.] |
[Insert text.] |
[Insert text.] |
|
Levels of Formality |
[Insert text.] |
[Insert text.] |
[Insert text.] |
|
Social Norms |
[Insert text.] |
[Insert text.] |
[Insert text.] |
|
Time and Scheduling |
[Insert text.] |
[Insert text.] |
[Insert text.] |
|
Business Practices |
[Insert text.] |
[Insert text.] |
[Insert text.] |
References
[Insert text here.]
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Course Documents/QSO 321 Module Two Assignment Example.docx
QSO 321 Module Two Assignment Example
You can refer to the table below as a model for your Module Two assignment.
|
Criteria |
United States |
|
Authority Figures |
Decision makers are frequently very direct and blunt in business discussions. They value direct communication.
Individual initiative and persistence are valued qualities in the United States.
|
|
Levels of Formality |
It is commonly recommended that you dress conservatively and formally for your first business meeting with an organization. After, you can dress similarly to your business counterparts for future meetings.
Jokes and informal stories are frequently shared in business meetings.
|
|
Social Norms |
In business meetings, greetings usually do not include hugs or close contact. Handshakes were commonly used as a greeting prior to the coronavirus pandemic in 2019. It is not considered rude to eat while walking. Extending the middle finger while making a fist is a particularly rude hand gesture in the United States.
|
|
Time and Scheduling |
It is important to be on time for business meetings. It may be considered rude to be late. Most business is conducted Monday through Friday from 8 a.m. to 6 p.m. It is common for Americans to work long hours.
|
|
Business Practices |
Risk taking is frequently supported by business decisions. Money is a major factor in decision making. During negotiations, people may continue to talk to avoid periods of silence. If a business meeting occurs at a restaurant, the host usually will pay for the meal. Sometimes, the cost of the meal will be split between the two parties.
It is generally not considered rude to refuse food or drink in the United States. It is common for individuals to approach those they do not know for business information or as a potential sales target.
|
