Description
CT-Module 09: Quality Management and Location Planning
In this module, you will learn about processes, facilities planning, and work systems. Regarding processes, you will focus on process selection, process strategies, and process layouts. Regarding facilities, you will focus on facilities layouts and product layouts. Finally, regarding work systems, the focus will be on quality of work life, job design, motion studies, work measurement, and operations strategy.
Assignment Instructions:
For this assignment, you will analyze the quality management practices and location decisions of a prominent organization in Saudi Arabia. Your chosen organization should have a significant presence in the country and operate in a sector important to the Saudi Arabian economy.
Quality Management Practices
- Trace the historical development of quality management practices within the organization, highlighting key milestones and changes over time. How has the organization’s approach to quality management evolved in response to changing market conditions, technological advancements, and regulatory requirements?
- Identify the various costs associated with quality management within the organization, including prevention, appraisal, internal failure, and external failure costs.
Location Decisions
- Analyze the organization’s approach to location decisions, including the factors it considers and the methods it uses to evaluate potential locations.
- Explain the factor rating and center of gravity methods used by the organization in its location decision-making process. Assess the organization’s use of these methods and provide recommendations for improving its location decision-making process.
- Defend or critic the organization’s location decisions based on the impact on its overall performance, including its market share, profitability, and competitive advantage.
Directions:
- Your assignment is required to be five to six pages in length, which does not include the title page and reference pages, which are never a part of the content minimum requirements.
- Support your submission with course material concepts, principles, and theories from the textbook and at least three scholarly, peer-reviewed journal articles. Use the Saudi Digital Library to find your resources.
- Formatted according to APA 7th edition and Saudi Electronic University writing standards.
- It is strongly encouraged that you submit all assignments into Turnitin prior to submitting them to your instructor for grading. If you are unsure how to submit an assignment into the Originality Check tool, review the Turnitin – Student Guide for step-by-step instructions.
Review the grading rubric to see how you will be graded for this assignment.
Learning Outcomes
- Analyze the evolution of quality management.
- Examine the cost of quality for operations management.
- Evaluate the importance of quality control to the organization.
- Compare locational cost-profit-volume analysis and the transportation model.
- Differentiate factor rating and the center of gravity method.
- Argue the importance of location decisions to the organization.
Readings
Required:
- Chapters 8, 9 & 10 in Operations Management
- Chapters 8, 9 & 10 PowerPoint Presentations
- Jiang, Y., Chao, Q., Chen, Y., Li, X., Liu, S., & Cong, G. (2024). UrbanLLM: Autonomous urban activity planning and management with large language models. arXiv. https://doi.org/10.48550/arXiv.2406.12360
Recommended:
- Faisal, T., & Faisal, M.N. (2020). Assessment of total quality management implementation in Indian service industries. IUP Journal of Operations Management, 19(2), 7-28.
- Danach, K., Harb, H., Kwekha Rashid, A. S., Al-Tarawneh, M. A. B., & Aly, W. H. F. (2025). Location planning techniques for Internet provider service unmanned aerial vehicles during crisis. Results in Engineering, Vol 25, Iss , Pp 103833
