Decision Making and Problem Solving (MGT 312)

‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬

Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University

College of Administrative and Financial Sciences

Assignment 3
Decision Making and Problem Solving (MGT 312)
Due Date: End of week 13, 30/11/2024 @ 23:59
Course Name: Decision Making and Problem Student’s Name:
Solving
Course Code: MGT312
Student’s ID Number:
Semester: 1st

CRN:
Academic Year:2024-25; FIRST SEMESTER

For Instructor’s Use only
Instructor’s Name:
Students’ Grade:
/ 10

Level of Marks: High/Middle/Low

General Instructions – PLEASE READ THEM CAREFULLY
•

This assignment is a group assignment. Each group will consist of 4-5 Students only.

•

The Assignment must be submitted only in WORD format via allocated folder.

•

Assignments submitted through email will not be accepted.

•

Students are advised to make their work clear and well presented, marks may be
reduced for poor presentation.

•

Students must mention question number clearly in their answer.

•

Late submission will NOT be accepted.

•

Avoid plagiarism, the work should be in your own words, copying from students or
other resources without proper referencing will result in ZERO marks. No
exceptions.

•

All answered must be typed using Times New Roman (size 12, double-spaced)
font. No pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.

Learning Outcomes:
1. Describe decision making process for complex issues pertaining to business
environment both internally and externally. (C.L.O :1.1)
2. Demonstrate decision tools and employ appropriate analytical business models to
break down complex issues. (C.L.O :2.2)
3. Demonstrate effective leadership skills and teamwork capacity for efficient
decision making with the problem owners and other stakeholders as either a team
member or a team leader. (C.L.O :3.1)

Assignment Instructions for Part-I:
• Log in to Saudi Digital Library (SDL) via University’s website
• On first page of SDL, choose “English Databases”
• From the list find and click on EBSCO database.
• In the search bar of EBSCO find the following article:
Title:
“Case Study: Your Star Salesperson Lied. Should He Get a Second
Chance?”
Author:
by Sandeep Puri
Date of Publication:
Sep-Oct 2019
Published:
Harvard Business Review

Assignment Question(s):

(Marks 10)

Read the case study titled as “Case Study: Your Star Salesperson Lied. Should He Get
a Second Chance?” by Sandeep Puri published in Harvard Business Review, and answer
the following Questions:

1. Identify the main problem and subproblems of the case?

[Mark 1]

2. Write all the information present in the case that would be helpful for decision. What
other information should you gather, that would be helpful to know before making
decision?
[Mark 1]
3. Brainstorm with your team and generate all the ideas that your team suggests. The
team cull the ideas and selected some relevant alternative choices for decision. [Mark
2]

4. Weighing the alternatives

[Marks 2]

When weighing the various alternatives, how well each alternative fulfils the
variables to consider can be expressed as scores. A different rating scale will be used
to assess each alternative:

+2 very suitable
+1 quite suitable
0 neither suitable nor unsuitable
-1 not quite suitable
-2 not suitable at all

Note: Positive numbers (+2 or +1) indicate that the alternative is able to fulfil the
variables, whereas negative numbers (-2 or -1) denote the opposite.

5. Draw a decision tree based for decision making,

[2 Marks]

6. As CEO of Novacib, what will be your decision regarding Uday Madhav , one of
Novacib’s best salespeople and why?
[Mark 1]
7. Write the conclusion and overall assessment.

[Marks 1]

Answers
1. Answer2. Answer3. Answer4. Answer5. Answer6. Answer7. Answer-

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