Entrepreneurship Question

Course Name: Internship

Student’s Name:

Course Code: MGT430

Student’s ID Number:

Semester:

CRN:
Academic Year: 2022-2023

For Instructor’s Use only
Instructor’s Name:
Students’ Grade:

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Level of Marks:

Secondary address separator

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Secondary address

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Thank You

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‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬

Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University

PERIODIC REPORT No: 3
Internship Student Report | Month ….
Start Date: __/___/2024_
End Date: ___/___/__2024_
Student’s Name: MANAL SALEH QASEM
KHORMI
Training Organization: Sulaiman Al Rajhi
Development Finance
Trainee Supervisor Name: layla Ahmed Kharmi
Course: MGT430

Student’s ID Number: 1092072980
Trainee Department: Operations management
Faculty Member:
CRN: 14474

Academic Year/Semester: 2025
(Instructions)
➢ This report must be submitted on Blackboard (WORD format only) via the allocated folder.
➢ Email submission will not be accepted.
➢ Your work should be clearly and completely presented; marks may be reduced for poor
presentation. This includes filling your information on the cover page.
➢ Assignment will be evaluated through BB Safe Assign tool.
➢ Late submission will result in ZERO marks being awarded.
➢ This work should be your own, copying from students or other resources will result in ZERO
marks.
➢ Use Times New Roman font 12 for all your answers.

1

‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬

Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University

(Report Components)
What are the activities and tasks given to you during this
month?
Review and develop workflow procedures: Analyze current
procedures for delivering public services (such as licensing
or approval transactions) and propose improvements to
ensure speed and efficiency, and reduce bureaucracy in
.serving the beneficiary
Prepare job performance reports: Collect operational data
related to service delivery efficiency, such as average
transaction completion time and adherence to deadlines, and
.present it to senior management
Task(s)
:Participate in implementing the digital transformation plan
Contribute to the automation of a government service and
train employees on using the new system to ensure a smooth
.transition and maintain operational continuity
Manage and follow up on beneficiary requests (service
requests): Directly handle public complaints and inquiries
about services and coordinate with relevant departments to
ensure their resolution in accordance with government
.policies

What skills did you learn through the month?
Operational Efficiency in Service Delivery: Acquiring skills
in designing and analyzing process mapping to identify
bottlenecks in administrative processes, and applying Lean
.Management tools to streamline operational procedures

New skill(s)

Government Performance Management: Developing the
ability to use Key Performance Indicators (KPIs) related to
service quality and response time, and how to link them to
.the organization’s operational strategy
Effective Institutional Communication: Enhancing the
ability to draft clear and concise executive memos and
reports targeting decision-makers, and managing
communication between different departments to ensure the
.integration of administrative functions

2

‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬

Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University

How many meetings did you attend?
.I attended two official meetings
:The discussions focused primarily on

Meeting(s)

:Service Performance Review Committee Meeting .1
Reviewing and analyzing key performance indicators (KPIs)
for transaction processing, identifying operational
weaknesses that led to service delays, and determining how
.to address them immediately
Operational Strategic Planning Workshop: Discussing .2
proposals to develop annual administrative work
mechanisms and integrate good governance principles into
.decision-making processes
What are the difficulties you had this month?
The challenge of precise time management: Coordinating
deadlines across multiple concurrent, high-priority projects
requires a high level of time management to avoid resource
.overlap and wasted effort
Hone soft skills in negotiation: I faced a slight challenge in
persuasively expressing technical opinions on proposed
procedures during work meetings, particularly when making
recommendations for improvements to operational processes
.involving experienced staff

Difficulty/ Challenge(s)

How did you overcome these difficulties?
I overcame the challenge of time management by
implementing a proactive management approach and
developing a daily visual task board that clearly
,identified key connections between different tasks
.enabling more efficient prioritization
I honed my negotiation skills by closely observing the
presentation styles of experienced coaches and staff, and
by practicing formulating key points supported by data
and performance indicators to make my arguments

3

‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬

Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University

.stronger and more professional

What did you learn from completing the tasks
I learned the importance of flexible operational planning in
public administration and the necessity of having
contingency plans to address unforeseen delays caused by
external factors to ensure the continuity of government
.service delivery

Learning

I realized that the success of any administrative reform
depends primarily on the efficiency of human resources and
their ability to understand and implement new systems, not
just on the quality of the technological systems. This
underscores the importance of continuous training as an
.essential part of public service
What did you want to learn more?
I would like to delve deeper into the field of e-governance
and how to use big data to analyze user behavior and design
.more responsive and efficient government services

*Note:
1. This report is a summary of the training activities performed.
2. You may attach additional pages if needed. And student can attach any extra note to this form.

4

‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬

Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University

PERIODIC REPORT No: 1
Internship Student Report | Month ….
Start Date: __/___/2024_
End Date: ___/___/__2024_
Student’s Name:

Student’s ID Number:

Training Organization:

Trainee Department:

Trainee Supervisor Name:
Course: MGT430

Faculty Member:
CRN:

Academic Year/Semester:
(Instructions)
➢ This report must be submitted on Blackboard (WORD format only) via the allocated folder.
➢ Email submission will not be accepted.
➢ Your work should be clearly and completely presented; marks may be reduced for poor
presentation. This includes filling your information on the cover page.
➢ Assignment will be evaluated through BB Safe Assign tool.
➢ Late submission will result in ZERO marks being awarded.
➢ This work should be your own, copying from students or other resources will result in ZERO
marks.
➢ Use Times New Roman font 12 for all your answers.

1

‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬

Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University

(Report Components)

What are the activities and tasks given to you during this
month?
During my internship at Sulaiman Al Rajhi Development Finance,
I was assigned tasks related to development finance operations and
administrative support. My activities included assisting with client
Task(s)

documentation, supporting loan processing procedures, and
learning about microfinance and development banking principles. I
also participated in data entry tasks, helped with filing systems,
and observed various departmental operations to understand the
development finance sector.
What skills did you learn through the month?
I learned how to organize and manage my time while working in a
professional environment through the internship. Through

New skill(s)

continuous communication with the personnel of various divisions
of the organization, I have improved my communication skills and
learnt to acclimatize myself with the protocols and procedures of
the organization.
How many meetings did you attend?
I attended around four to six meetings in a month which included

Meeting(s)

orientation, team meeting, and supervision check-in. The meetings
taught me how to communicate professionally and run projects.
What are the difficulties you had this month?
The main challenge I faced was adapting to the professional work
environment and understanding the company’s specific procedures

Difficulty/ Challenge(s)

and expectations. I struggled to multi-task without compromising
quality at the start. I also found it challenging to communicate with
the team members.

2

‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬

Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University

How did you overcome these difficulties?
I overcame these challenges by actively seeking guidance from
supervisors and colleagues whenever I encountered uncertainties. I
developed a personal organization system to better manage
multiple tasks and deadlines, and I made an effort to observe and
learn from experienced team members. Regular communication
with my mentor helped me understand expectations and improve
my performance gradually.
What did you learn from completing the tasks
Completing tasks at Sulaiman Al Rajhi Development Finance
taught me about the crucial role of development banking in
supporting small businesses and communities. I learned the
importance of precision and compliance in financial operations, as
well as how proper documentation and procedures protect both the
institution and clients. The experience also highlighted how
development finance contributes to economic growth and social
Learning

impact.
What did you want to learn more?
I would like to learn more about advanced financial analysis
techniques and risk assessment methods used in development
finance. Additionally, I’m interested in understanding more about
impact measurement in development banking and how institutions
like Sulaiman Al Rajhi Development Finance evaluate the social
and economic outcomes of their financing programs.

*Note:
1. This report is a summary of the training activities performed.
2. You may attach additional pages if needed. And student can attach any extra note to this form.

3

College of Administration and Finance Sciences

Form No 4- Internship Report Cover Page

Student`s Name:
Student`s ID:

Trainee Department:
Training Organization:
Field Instructor Signature:
Field Instructor Name:

Course Title: MGT 430

Internship Start Date:

CRN

Internship End Date:

Academic Year/Semester:

For Instructor’s Use only
Instructor’s Name:

Total Training Hours /280

Students’ Grade: Marks Obtained /30

Level of Marks:

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College of Administration and Finance Sciences

Academic Report Guideline(Co-op)
(please do not include this text in the final report, just follow its guidelines and
use the cover page above)
The report should be submitted within two weeks after you finish your Co-op training Program.
In addition, the report should be approximately 3000 – 4000, single –spaced and consider taking the
following format
General instructions for writing the final report:
The report must be written in English language.
The word limit is 3000-4000.
If the report word count is not within the required word limit, marks will be deducted.
The font size is 12, Times New Roman, justified, 1.5 space.
Main headings use font size of 16 and bold.
Add page numbers in the middle bottom of the page.
Plagiarism or copying from other sources will result in ZERO marks.
This report must be submitted on Blackboard (WORD format only) via the allocated folder.
Your work should be clearly and completely presented; marks may be reduced for poor presentation. This
includes filling your information on the cover page.
Assignment will be evaluated through BB Safe Assign tool. Late submission will result in ZERO marks
being awarded.
First Page
The first page should display the student’s full name, internship start and finish dates, working hours per
week, company/institution name, and the cover page.
The field instructor should sign on the first page.
A Brief Executive Summary of the Internship
A one-page summary of the company/institution and a short account of the major activities carried out
during the internship period.
Acknowledgment
To allow the student to express her/his thankful and gratitude to individuals (such as: field instructor,
academic supervisor, colleagues…etc.) who help them in carrying out and completing her/his training
journey. This part will aid the students to learn basic elements of academic writing. To express their
appreciation in a concise and professional manner.
Table of Contents
Contents of the report with page numbers, list of tables, and list of figures.
Introduction
A brief of the report. The Aim of the report.

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College of Administration and Finance Sciences
Chapter 1: Description of the company
This section should answer the following questions:
What is the full title of the company/institution?
Give a brief history of the company, full mailing address and relevant weblinks
What is the type of ownership of the company/institution?
State the main shareholders and their shares.
What is the sector that the company/institution operates in?
Specify the products and services produced and offered to its customers/clients.
Who are regarded as the customers/clients of your internship company (consider the end users, retailers,
other manufacturers, employees,etc.)?
Provide an organization chart of the company, along with information on the number of employees.
Provide a list of functions performed by different departments/divisions in the internship organization.
Provide an overview off the production system or service procedure (what are the resources, inputs,
outcomes, andconstraints?)
Provide a process chart of a major product and/or service.
The following questions can be classified as your major fit (Finance, Accounting, Ecommerce and
Management).
• What kind accounting/finance/IT//quality/marketing standards and principles are used in the
organization?
• Discuss telecommunication technologies (Database, Instant Messenger, Networking, Ecommerce tools)
used in the company.
• Describe the quality planning and control activities in the internship organization.
• Describe the quality control activities throughout the life cycle of the product/service groups
• What kind of financial analysis and decision-making methods are used by corporate treasurers and
financial managers in the internship organization?
• What types of marketing, selling, and human resources analysis are performed (cost system, evaluation
of consumers, needs, product strategy, distribution strategy, promotional strategy)?

Chapter 2: Internship activities
This is the main body of your report. During the internship period, the focus of the training may on the
following types of analysis and questions. You do not have to answer all the questions in the list: •
Describe your working conditions and functions, such as: Who is your supervisor (include his/her name
and his/her position); other team members or co-workers and what their functions are to complement
yours.
• Provide a detailed description about the department(s) that the trainee did her/his training with them.
Adding all sub-divisions for this department(s) if it is available. Student can add to this description a
supported chart.
• Detailed descriptions about all tasks and activities that the trainee did them during her/his training
period.
• Gained skills and how they added value to your work
• Other tasks that are not related to the trainee’s major that done by her/him at the company should be
included in this chapter as well.
• What types of incentives did you get as a trainee to be more proactive and productive?
• Describe what kind of working documents and analysis you did there and what experiences you have

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College of Administration and Finance Sciences
gained throughout yourtraining. Provide examples of your work.
• A comparison between theory (things you have learned in the classroom) and practice (things you did or
observed at the company) must be made and highlighted. In this section the student can add a supported
table includes which academic course (s) (course title and code) helped to perform training tasks. For
example, two columns; the first one shows the course name and second column shows the tasks
performed and related to this course.
• Show some work samples that you have encountered/conducted at the company through graphs,
pictures, data, drawings, or design calculations and include them in your report.
• Lessons learnt (what the overall benefits gained from the training program)
Chapter 3: Recommendations
• Advantageous that helped the student in completing the training program.
• Disadvantageous and challenges that faced the student and how he/she did overcome them.
• Recommendations to improve training program in the college.
• Recommendation for the training company. Conclusion Sum up and summary of the training
experience. Reference If it is needed Appendix (option) This will help the instructor to have a background
about the trainee and his/her previous experiences. Also, it helps the students in writing their CVs for
future job application especially for fresh graduates who do not have previous practical experiences.
• Basic information (name, city, contact details…etc.).
• Job objectives.
• Academic qualifications.
• Practical experiences.
• Skills this will help the instructor to have a background about the trainee and his/her previous
experiences

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