With Google Scholar, search for an article to use as foundational information to assist you in writing (250 word-count) on the development, effectiveness, and quality aspects of the HCAHPS program.
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It is vitally important that we as counselors are familiar with who we are, the experiences that we have had/lived, and any biases that we have (both known and those unconscious to us). The purpose of this assignment is to have you do a reflective dive into yourself to identify