In this chapter you learned about quality assurance in system maintenance and support. This exercise helps to deepen your understanding of quality assurance practices during system maintenance and support.
- Instructions: Answer the following questions:
- Why is the Maintenance and Support phase crucial for IT systems?
- How can effective documentation enhance system maintenance?
- What strategies can mitigate security risks during system updates?
- Post 1000 words
Please references as well as in text citation, APA style (no AI or plagiarism used)
Use this as reference if you can :
Tilley, S. R. (2025). Systems Analysis & Design. Centage.