Our Services

Get 15% Discount on your First Order

[rank_math_breadcrumb]

lorem,ipsum

lorem

Isaac Kimani

Nairobi, Kenya
Phone: +254 719420201
Email:
[email protected]
LinkedIn: linkedin.com/in/isaackimani734

Professional Summary

Results-driven insurance professional with over 8 years of experience in underwriting, claims management, and risk assessment within the Kenyan insurance sector. Proven track record in improving operational efficiencies, enhancing customer satisfaction, and developing innovative insurance solutions. Adept at analyzing risk factors, managing complex claims, and building strong relationships with clients and stakeholders.

Professional Experience

Insurance Manager

ABC Insurance Company, Nairobi

June 2019 – August 2020

· Oversee daily operations of the insurance department, managing a team of 15+ insurance agents and underwriters.

· Develop and implement strategic plans to increase market share and drive revenue growth.

· Conduct comprehensive risk assessments and underwriting for high-value policies, leading to a 20% reduction in claim denials.

· Enhance customer service protocols, resulting in a 30% improvement in client satisfaction scores.

· Manage and resolve complex insurance claims, ensuring compliance with company policies and regulatory requirements.

Senior Underwriter

XYZ Insurance Ltd., Nairobi

September 2020 – May 2022

· Evaluated and approved insurance applications, assessing risk factors and determining appropriate coverage levels.

· Collaborated with brokers and agents to tailor insurance products to meet client needs and market demands.

· Analyzed claim trends and developed strategies to mitigate potential risks, reducing overall loss ratios by 15%.

· Trained and mentored junior underwriters on best practices and regulatory compliance.

Insurance Claims Adjuster

DEF Insurance Brokers, Nairobi

January 2018 – March 2019

· Managed and processed insurance claims, ensuring accurate assessment and timely resolution.

· Investigated and gathered evidence for complex claims, coordinating with clients, adjusters, and legal teams.

· Provided clear and detailed reports on claim status and outcomes, improving transparency and client trust.

· Implemented process improvements that decreased claim processing times by 25%.

Education

Bachelor of Commerce (Insurance and Risk Management)

University of Nairobi, Nairobi

2016– 2020

Professional Certifications

· Certified Insurance Professional (CIP) – Insurance Institute of Kenya

· Associate in Risk Management (ARM) – Global Association of Risk Professionals

Skills

· Risk Assessment & Underwriting

· Claims Management & Resolution

· Customer Service Excellence

· Strategic Planning & Analysis

· Regulatory Compliance

· Team Leadership & Development

· Data Analysis & Reporting

Languages

· English (Fluent)

· Swahili (Fluent)

Professional Affiliations

· Member, Insurance Institute of Kenya (IIK)

· Member, Kenya Association of Insurance Brokers (KAIB)

Reference

James Kamau 0724127714

Maxwell Njoroge 0720985666

Top of Form

Bottom of Form

Share This Post

Email
WhatsApp
Facebook
Twitter
LinkedIn
Pinterest
Reddit

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

Operations Management

See attachments  BUSI 650 Integrative Learning Project: Outline Assignment Instructions You will create a well-developed outline including all paper headings and subheadings. Review the Integrative Learning Project Assignment Instructions. Use it as a guide for what headings need to be included in this outline. At a minimum, the APA level

Discussion Board 4-1 (DBO)

In this discussion, you will explore the art of speculation and proactive problem-solving by reflecting on your experiences with the simulationso far and considering how your idea will reshape your company’s Business Model Canvas (BMC). This discussion aims to highlight the ripple effect of every decision. As leaders, it is

HRM 6302 Unit VII CS

2 Employment Law HRM 6302 Unit VII Case Study Analyze the case of SeaWorld of Florida v. Perez, 2014 U.S. App. LEXIS 6660 (D.C. Cir.) located in your textbook on pp. 559-564, including the opinion of Judge Rodgers as well as the dissenting opinion of Judge (now-Supreme Court Justice) Brett

FIN 6301 Unit VII SA

2 Corporate Finance ECO 6301 Unit VII Scholarly Activity This assignment measures your mastery of ULOs 3.1, 3.2, 5.4, and 5.5. You will use the multinational corporation (MNC) you researched in Unit VI for this assignment. The purpose of this scholarly activity is to continue to analyze fundamental aspects of

Adaptive leadership

   Compare the strengths and weaknesses of adaptive leadership. Including the particular challenges an adaptive leader might encounter in encouraging their followers to solve their own problems and challenges.

Psychodynamic approach

 Discuss the impact an individual’s preconceived notions, prejudices, and interpretations of other cultures can have on the workplace. As a leader, describe how you might employ the psychodynamic approach to help the employees get along with each other and work better together. Include in your explanation a discussion of how the

week 4

instructions attached  To receive full credit: (1) make sure to complete your posts by the deadline; (2) note at the end of your initial post the word count (should be at least 450 words); (3) write responses to at least two other student and (4) please don’t re-type the discussion

MGMT496

SEE ATTACHED Write a 600-word essay describing how the content from your artifacts will assist you once you graduate? How do they add value and effectively measure what you have learned in the program SOME ARTIFACTS ARE ATTACHED

chapter 3

For this exercise, assume you are the owner of a small electronics firm based in the American Midwest. Your research department has developed a cellular phone that translates conversations into any of 24 languages. From conversations with business associates and friends, you have identified two especially attractive overseas markets—Brazil and

Discussion Board 3 ( Healthcare Reimbursement)

In your post, compare the characteristics and claims filing processes of private and public payers. What type of ethical issues could arise with personnel during the claims filing processes? Imagine yourself sitting around a conference table with your instructor and classmates. This discussion topic will be similar. It is a

Reading 3

instructions and readings are attached  For section #2 Comparative Insight (7 points) I also attached week 2 reading (Staffing Models)

MATH120

SEE ATTACHMENT  Conditional Probability: What affect does a condition have on the probability?  Let’s compare and find out. Example:   Let’s look at a standard deck of 52 playing cards. No replacement:  What is the probability of getting 2 kings assuming that the first one is not replaced?  (Note:  There are

MGMT496

SEE ATTCHMENT 250-300 WORDS ANSWERING THE FOLLOWING QUESTION This week explain who the potential audience for your e-portfolio will be.  How will you ensure that your e-portfolio is well received by the audience?  What acronyms do you use in your workplace that can cause confusion?  If you are including a

Government and Politics

Details attached.   The role of government in the economy is often debated by economists and businesspeople. 

HRM 6302 Unit V DBR

2 Employment Law HRM 6302 Unit V DB Reply 1 Posts to others should be a minimum of 150 words and use at least one supporting reference. You can use the text for this course as one of the reference sources. Reply to student post below Part I Under the Federal

Fin 6301 Unit VI PPP

2 Corporate Finance ECO 6301 Unit VI PowerPoint Presentation This assignment measures your mastery of ULOs 5.1, 5.2, and 5.3. The purpose of this PowerPoint Presentation is to analyze fundamental aspects of corporate finance management in multinational corporations. You will research a multinational corporation to focus on for the assignment,