Description
Assignments mgt 312
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 1
Decision Making and Problem Solving (MGT 312)
Due Date: End of Week 5, 4-10-2025
Course Name: Decision Making and Problem Student’s Name:
Solving
Course Code: MGT312
Student’s ID Number:
Semester: First
CRN: 15781
Academic Year:2025-26; FIRST SEMESTER
For Instructor’s Use only
Instructor’s Name: Dr. Faisal Alhathal
Students’ Grade:
/ 10
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY
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The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented; marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Course Learning Outcomes-Covered
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Demonstrate a solid understanding of decision-making process for complex issues
pertaining to business environment both internally and externally. (1.2)
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Explain critical thinking and cognitive psychology as it pertains to analyze and
synthesize information for problem solving and decision making. (2.7)
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Identify and analyze different perspectives on understanding problems for different
situations. (3.1)
Assignment Instructions:
• Log in to Saudi Digital Library (SDL) via University’s website
• On first page of SDL, choose “English Databases”
• From the list find and click on EBSCO database.
• In the search bar of EBSCO find the following article:
Title:
Case Study: A Fast-Food Company Considers Dynamic Pricing
Author:
Elie Ofek
Date of Publication:
Sep/October2025
Published:
Harvard Business Review
Read the attached case study titled as “A Fast-Food Company Considers Dynamic
Pricing by Elie Ofek, published in Harvard Business Review, and answer the
following Questions:
Assignment Question(s):
(Marks 10)
Q1: Writ the problem statement about the above case. Problem statement should
include the followings: [500-600 words]
[Marks 5]
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Briefly summarize the problem
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Identify symptoms of the problem
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Describe the size and scope of the problem
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Identify the consequences
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Explain any other research or investigation that you may pursue
Q2: Discuss the problem with 5-Why analysis. Draw and explain cause-and-effect
diagram based on the problem of the case? [200 words]
[Marks 3]
Q3. If you are consultant and asked to solve the problem, how will you solve the
problem of case? What are the steps you will follow to solve? [150 words]
[Marks 2]
Answers
Q1: Writ the problem statement about the above case. Problem statement should
include the followings: [500-600 words]
[Marks 5]
•
Briefly summarize the problem
•
Identify symptoms of the problem
•
Describe the size and scope of the problem
•
Identify the consequences
•
Explain any other research or investigation that you may pursue
ANSWER
Q2: Discuss the problem with 5-Why analysis. [100 words]
[Marks 1.5]
ANSWER
Q3. Draw and explain cause-and-effect diagram based on the problem of the case?
[100 words]
[Marks 1.5]
ANSWER
Q4. If you are consultant and asked to solve the problem, how will you solve the
problem of case? What are the steps you will follow to solve?
[Marks 2]
ANSWER
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