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وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 2
Human Resources Management (MGT 211)
Due Date: 01/11/2025 @ 23:59
Course Name: HR Management
Student’s Name:
Course Code: MGT211
Student’s ID Number:
Semester: First
CRN:
Academic Year:2025-26-1st
For Instructor’s Use only
Instructor’s Name: Dr.Seema Qureshi
Students’ Grade: Marks Obtained/Out of 10
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY
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The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Learning Outcomes:
After completion of Assignment one students will be able to understand the following
LO3: To demonstrate a thorough understanding of HR Strategic planning which
includes effective job analysis, recruitment, and selection strategies.
LO4: To have the ability to deliver and communicate HR policies messages in a
coherent and professional manner.
Assignment Question(s):
Part 1- Discussion Questions (4 marks):
1. When you go looking for a job after graduation, what sources do you expect to
use? Why? (minimum words: 200, marks:2)
2. Explain the effects a learning organization may have on employees in today’s
organizations. What are the HRM implications of these effects? (minimum words:
200, marks:2)
Part 2- Case Study (6 marks)
Read the case given below and answer the questions:
Back Space (BS) was well-regarded as an employer of choice for many years before
missing out on a Best Employers list they were used to appearing on. The experience
prompted them to return to their core values and regularly measure their performance to
ensure their actions were delivering results. People who work at BS are called partners.
They believe that great guest experiences begin with great partner experiences. The
partner experience is one of the key success indicators for the company. Employee
engagement, leadership, enablement, alignment, and development are measured. They
seek feedback frequently because the feedback helps drive their business strategies. Past
survey feedback has contributed to company initiatives and programs like Vision + Goals
(a goal setting and personal development program), guest experience training delivered
via eLearning, and changes to their compensation and benefits program. “The BS
Experience is about leadership, it’s about people, it’s about development and growth,
and we have fun,” says Kareem, Senior Manager of Strategy at Back Space. “Our
company’s soul is to live a large, purposeful life filled with fun, and so we try to inject
that through all our communications, training programs, and make sure it’s integrated
into everything we do at BS.” BS conducted a pulse survey specifically for their kitchen
partners. They had been getting some feedback that front-of-house employees were
getting a lot of training and back of-house partners wanted that as well. With the survey,
BS was able to ascertain those employees needed to feel more connected to their culture,
as well as what was needed in terms of training and development. This feedback would
help mold future programs and initiatives that have a direct impact on kitchen partners.
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The surveys would also help garner feedback regarding new programs. Back Space
launched a new guest experience training program that was provided to all their front-ofhouse partners. In the past, it was face-to-face training that took place in the store when
a partner was first hired. Later, the course was shifted to a combination of face-to-face
training and eLearning. Having not done a lot of eLearning, BS designed a survey to see
how effective the new training was and how they could improve it.
Questions
3. What is the role of training for employees in the above case? (2Marks)
4. How did the feedback system in the above situation generate benefits for Back Space?
(2Marks)
5. According to your views do you find Kareem committed to Employee Development?
(2Marks)
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Answers
1. Answer2. Answer3. Answer4. Answer5. Answer-
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