Based on the case study transcripts provided, look for instances in which the characters employed communication to manage the situation, collect relevant information, and build common ground. Then, identify practices through which the team can rebuild trust. Finally, determine the best course of action for resolving the conflict and provide your recommendations for moving forward.
Human Resource Management WEEK 4 ASSIGNMENT
SEE ATTACHMENTS BELOW Week 4 Assignment: Applying Crisis Intervention Theories and Models Theories and models of crisis intervention frame and inform the decisions you will make to resolve the issues that come before you. Theory explains a phenomenon and is intangible – it tries to define the “why” and the “what.”