Based on the case study transcripts provided, look for instances in which the characters employed communication to manage the situation, collect relevant information, and build common ground. Then, identify practices through which the team can rebuild trust. Finally, determine the best course of action for resolving the conflict and provide your recommendations for moving forward.
WK8 HRA DIS RES
SEE ATTACHED TCOB Graduate Studies Discussion Rubric Criteria No Submission 0 points Novice (Criterion is missing or not in evidence) 1-13 points Basic (works towards meeting expectations; performance needs improvement) 14-16 points Proficient (meets expectations; performance is satisfactory) 17-18 points Exemplary (exceeds expectations; performance is outstanding) 19-20 points Support of