Based on the case study transcripts provided, look for instances in which the characters employed communication to manage the situation, collect relevant information, and build common ground. Then, identify practices through which the team can rebuild trust. Finally, determine the best course of action for resolving the conflict and provide your recommendations for moving forward.
Unit 8.2 DB: Personal Thoughts
Discuss the role of science and research in human services. What final thoughts do you have about this process? How has your knowledge base changed as a professional? What advice would you give to a new student in human services about the role of research and best practices in