Description
- Using the Eight-Step Model from Chapter 2, walk through the decision-making process Jenna and the operations manager should follow. (3 Marks)
- Apply the three major ethical lenses—consequentialism, deontology, and virtue ethics—to this case.
From each perspective, what course of action would be considered ethical? Finally, which of these approaches do you find most convincing in guiding your decision, and why? (5 Marks) - Is Apex’s culture enabling or discouraging ethical behavior? Refer to the multisystem ethical culture framework (formal vs informal). (3 Marks)
- Identify potential cognitive biases and organizational pressures influencing Jenna’s actions. (2 Marks)
- What would you do if you were in the operations manager’s position? (2 Marks)
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 1
Business Ethics and Organization Social Responsibility (MGT
422)
Due Date: 19/07/2025 @ 23:59
Course Name: Business Ethics and
Organization Social Responsibility
Course Code: MGT 422
Student’s Name:
Semester: summer
CRN: 50141
Student’s ID Number:
Academic Year:2024-25-2nd
For Instructor’s Use only
Instructor’s Name: Dr. Abdulelah Alnafisah
Students’ Grade:
/15
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY
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Restricted – مقيد
The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Learning Outcomes:
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Course Learning Outcomes (CLOs)
CLO-1
Define a solid understanding of prominent theories of ethics and morality
CLO-2
Develop awareness and understanding of cultural and national differences related to ethics
CLO-3
Justify their rationale for decisions related to acceptable and unacceptable business conduct
based on the business ethics principles.
Illustrate the role of social responsibility in the functional areas and strategic processes of
business and a comprehensive framework for analyzing and resolving ethical issues and
dilemmas in an organization.
Work with others effectively as a team member in business ethics research projects or case
studies
Write coherent project about a case study or an actual research about ethics
CLO-4
CLO-5
CLO-6
Case Study
Apex Solutions is a fast-growing tech services company. You are the operations manager responsible for
regional performance reports. The CEO recently promised major bonuses for departments that exceed
their Q2 targets. A week before the deadline, you discover that a team member, Jenna, has inflated
service delivery metrics in your internal dashboard. Jenna claims she did it to “motivate the team” and
insists the numbers will be accurate by the final report deadline.
But you know:
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These inflated numbers have not yet been submitted to executives.
If corrected now, the team won’t hit its targets — jeopardizing everyone’s bonus.
Jenna is a well-liked, top-performing employee.
Rumors suggest other departments might also be “adjusting” data — but nothing is confirmed.
The company has recently launched a formal ethics initiative, including a new Code of Conduct
and ethics hotline.
Your Dilemma:
Should you intervene and correct the numbers before submission? Should you escalate it? Or handle it
internally and privately with Jenna?
Answers:
1. Using the Eight-Step Model from Chapter 2, walk through the decision-making process Jenna
and the operations manager should follow. (3 Marks)
2. Apply the three major ethical lenses—consequentialism, deontology, and virtue ethics—to this
case.
From each perspective, what course of action would be considered ethical? Finally, which of
these approaches do you find most convincing in guiding your decision, and why? (5 Marks)
Restricted – مقيد
Is Apex’s culture enabling or discouraging ethical behavior? Refer to the multisystem ethical
culture framework (formal vs informal). (3 Marks)
4. Identify potential cognitive biases and organizational pressures influencing Jenna’s actions. (2
Marks)
5. What would you do if you were in the operations manager’s position? (2 Marks)
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Answers:
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Restricted – مقيد
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