Module 1: Learning Materials
IMPORTANT NOTE
:
Anything in the
“Learning Materials” content area
(excluding “Supplemental Learning Materials”)
is “fair game” for the quizzes(as is any other content presented in the module). You’ll also be doing some analysis and synthesis types of writing in this graduate-level course, so be sure to read “actively” and take notes/make notes as you go along.
NOTE: The Learning Materials section for the first two modules is a bit unique in that the goal is to share resources that allow us to be introduced to general concepts connected to EI. Again, in a sense, we are “taking a bath” in the general concepts.
Readings
Read the following:
· “Introduction to the 25th Anniversary Edition,” “Aristotle’s Challenge,” Chapters 1 & 2 from the book your purchased for the course:
Goleman, Daniel.
Emotional Intelligence: Why It Can Matter More Than IQ. 1995. Bantum Books, 2020 (25th Anniversary Edition). ISBN-13: 978-0-553-38371-3
NOTE: Since our first two modules are “introductory” and work together as a unit (and since our first module contains an extra 5 days — giving you plenty of time to assimilate the material), do not hesitate to work ahead if you like, and begin reading the chapters contained in Part Two of the book as well.
Videos & Assessments
(
PLEASE NOTE: for all video [and audio] recordings that you will encounter this semester, do be sure to start at the beginning of the resource.)
Watch the following:
Daniel Goleman Introduces Emotional Intelligence (5:31)Links to an external site.
Watch this short video as Goleman outlines the key domains of EI and shares other significant information. As you listen to Mr. Goleman’s summary of EI, consider how what he outlines fits into your own work/social experiences. Again, the four domains of EI include:
· Self-Awareness
· Self-Management
· Empathy
· Skilled Relationships
We know that EI is a key factor in leadership development. We recognize the skills involved in EI benefit everyone, regardless of any preconceived ideas regarding gender, culture, and nationality. Again, in Module Two (and in Part Two of his book) we will examine in more detail each of the skills identified by Daniel Goleman and begin the journey to increase our abilities in each of these skills.
Watch the following:
Emotional intelligence at work: Why IQ isn’t everything (4:13)Links to an external site.
Goleman discusses career success and the role IQ plays v/s EI.
Watch the following:
Daniel Goleman — Emotional Intelligence in Leadership (2:22)Links to an external site.
Goleman discusses the importance of empathy with regard to being a successful CEO/leader.
The Emotional Intelligence Assessment
One of the first things we need to do this semester is to establish a quick baseline of our own Emotional Intelligence. This EI assessment (takes about 10 minutes to complete ) will give you some initial insights into the level of your EI. This information is for your eyes only so do not be concerned about your score. Have some fun responding to the 40 questions. Then take a few minutes to reflect on what you’ve learned from the assessment. There is no passing “grade.” The purpose of the “test” is to give you some insight into how well developed the 4 key elements/domains of EI are developed in your current life. Furthermore, can you develop some of these areas for your own benefit? Finally, can you help establish an environment within your workplace that encourages the development and pragmatic application of EI skills within your organization?
Complete the following:
The Emotional Intelligence TestLinks to an external site.
IMPORTANT NOTE: After taking the test, you definitely
DO want to take a screenshot of the results; and then you definitely do want to
explore the links on the test results page to learn more details with regard to your score. We will be using your scores as we progress in the module.
After completing the Emotional Intelligence Assessment, make any notes that will help you remember insights from the test.
· Are there skill areas you want to develop?
· Have you identified a particular strength or weakness?
· Did taking the test stimulate any insights into possible organizational changes that could be beneficial?
· What changes in your organization might you champion that would expand the benefits of EI?
Complete the following:
Test Your Emotional Intelligence (Facial Expression Test)Links to an external site.
The additional informal assessment above could prove to be enlightening. It concerns our “emotional repertoire” and the unique role each emotion plays — as revealed by the emotion’s distinctive biological signature.
Steps involved: 1) Take the test. 2)
And then
go to pp.6-7 of the Goleman text and see also Appendix A.
Neuroscience and EI (Or Understanding the Amygdala Hijack)
This course is based upon the following assumptions:
· Developing elements of our emotional intelligence is valuable for anyone who wants to increase leadership abilities. In addition to IQ, experience, education, and work ethic, developing your EI can help you become a more effective leader. Quantifying the amount of benefit will no doubt depend on the level of EI with which you begin.
· Our brains have rational, analytical abilities that are valuable; they also have depths of emotion that are also valuable. Developing all aspects of the brain is important for a leader.
· Whatever your gender, race, religion or national origin, you can benefit from developing your EI. I encourage you to start with the aspects of EI you need to develop.
· Studies on the level of importance EI plays in leadership development are ongoing. What we know, at this point, is developing your EI and the associated skills can significantly enhance your leadership abilities and your recognization as a leader in an organization. More and more companies are identifying how important EI skills are for an effective and efficient organization.
During this course, there will be information about discoveries about the brain and how it functions that are pertinent to our understanding of the value of EI. The following Video, a TED Talk by Travis Bradberry, provides some of the information about the brain that is meaningful to our study. Make no mistake about it: the field of neuroscience is still in its infancy; it is a field rich in research possibilities, and the data coming in has a tremendous potential to transform other fields.
In Travis Bradberry’s TED Talk, we learn of one of the most interesting brain studies in history: the case of Phineas Gage, a railroad man who lost much of his cortex during an explosion. Amazingly, although an iron rod entered his jaw area and exited through the top of his skull, Mr. Gage managed to survive and became a tremendous resource for the study of the brain. Travis Bradberry leads us through the value of EI, expands our knowledge of how the brain works and influences our behavior, and some of the things we can do to expand our EI. Also see Chapter Two (“Anatomy of an Emotional Hijacking”) of Goleman’s text.
Watch the following:
The Power of Emotional Intelligence: Travis Bradberry (19:12)Links to an external site.
For those interested, click on and review the Power Point Slides below. I created the slides for a Continuing Education course on Emotional Intelligence that I designed for ASU. The slides include the graphic from Goleman’s book plus some more details that you may find useful. There are some key concepts that are important to focus on. They include:
· How the older part of the brain interacts with the newer Neocortex.
· What is the Amygdala Hijack?
· How does interrupting the Amygdala Hijack help a person work more professionally with conflict?
· Remember the old adage, “Wait 10 seconds before you react in anger.” Notice the truth in that adage as you think about the “Six Second Rule.”
BRAIN SCIENCE POWERPOINT PRESENTATION
Watch the following:
Daniel Goleman’s explanation of “amygdala hijacks” (3:34)Links to an external site.
The video above contains more important information on the Amygdala Hijack. For ADA Closed Captions,
view video hereLinks to an external site..
Supplementary Learning Materials
The following are resources that supplement the material found in this module. Each is very informative. They are here for your use in our course this semester and for your use both professionally and personally.
Watch the following:
6 Steps to Emotional Self-Regulation – Overcoming Amygdala Hijack (7:16)Links to an external site.
This video goes into some detail with regard to ways to overcome the limbic/amygdala hijack.
For ADA Closed Captions,
view video hereLinks to an external site..
Watch the following:
How We’ve Been Misled by “Emotional Intelligence”: Kris Girell (14:34)Links to an external site.
This TED talk given by Executive Leadership Coach Kris Girell illustrates overcoming the challenges of learning EI skills. For ADA Closed Captions,
view video hereLinks to an external site..
“Regret is the birthplace of empathy; grief is the birthplace of compassion.”
