Overview
In this module, you learned about the significance of key performance indicators (KPIs) at various stages of a revenue cycle. You also explored how KPIs impact strategic planning and boost financial performance.
In this assignment, you will analyze whether a healthcare organization is meeting its KPIs and write an executive summary to share your findings.
This assignment will help you apply revenue-cycle principles to data analytics and evaluate the significance of KPIs in strategic planning and financial performance. It will also help you prepare for section 5 (Revenue-Cycle Process) in the course project.
Directions
Using the provided revenue-cycle dashboard in the Module Seven Activity Dashboard, analyze the data in the dashboard to determine whether the organization is meeting its KPIs. Then write an executive summary discussing your analysis.
Your executive summary should have short paragraphs for each rubric criterion, with clearly marked paragraph headers. You may refer to the relevant “Activity Reading” resource in the Module Resources section to better understand how an executive summary is structured. If you need writing support, access the Online Writing Center through the Academic Support module of your course.
Specifically, you must address the following rubric criteria:
- Revenue-Cycle Dashboard: Summarize at least two KPIs from the front end, two from the middle, and two from the back end of the revenue cycle, as well as why you believe these KPIs will demonstrate whether the organization is meeting its KPIs or not.
- Front-End KPIs: Examine the possible cash-flow issues and operational improvement possibilities of at least two front-end KPIs in the revenue-cycle dashboard of the chosen organization. Consider the following questions to guide your response:
- How would you define the KPIs you identified from the front end?
- How would these KPIs inform the organization of potential future cash flow issues?
- How do the KPIs inform the organization of operational-improvement opportunities?
- Middle KPIs: Examine the possible cash-flow issues and operational improvement possibilities of at least two KPIs from the middle of the revenue-cycle dashboard of the chosen organization. Refer to the guiding questions for the “Front-End KPIs” in number 2 above for additional guidance.
- Back-End KPIs: Examine the possible cash-flow issues and operational improvement possibilities of at least two KPIs from the back end of the revenue-cycle dashboard of the chosen organization. Refer to the guiding questions for the “Front-End KPIs” in number 2 above for additional guidance.
- Metrics Analysis: Analyze the metrics on the dashboard to determine whether the organization is meeting its KPIs or not. Consider the following questions to guide your response:
- How is the dashboard notifying the leader if any metrics are not being met?
- How would you determine that the metrics are not being met if the dashboard had no visual cues?
All the claims in your deliverable should be evidence based. Your citations should be from your independent search for evidence (not from the textbook, or module resources) of credible sources and be current within the last five years. You are required to cite a minimum of two sources, at least one of which should be separate from your own research. Refer to the IHP 630 Library Guide located in the Start Here section of the course for additional support.
4-5 pages and file included for analyzing
