From: Bannffield Pet Hospital (
[email protected])
To: Optimumm Wellness Plan Members
Subject: CANCELLATION OF OPTIMUMM WELLNESS PLAN
SUSPENSION OF Optimumm Wellness Plan (OWP)
Dear Customer
We are writing to inform you that the payment information for your pet’s Optimumm Wellness Plan (OWP) was unable to be processed.
In order to avoid cancellation of your pet’s insurance a payment must be received in the next 24 hours through the provided link.
Please click on the link provided to update your payment information:
www.bannffieldpethospital.com/updatebilling
Got questions? Call your Hollywood team at (954) 725-1956
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18101 SE 6th Way
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By using the information that I have learned from this class, I expect my specific phishing attempt to be successful because I have chosen to target pet owners. It’s a known fact that pet owner’s love their pets like their children. They would not want their pet to be without pet insurance. I love my 4-legged babies and care for them in the best way possible. For this reason, I believe the pet owner’s that don’t notice the spelling errors will click my link and update their credit card information.
In order to avoid falling prey to phishing attempts I will educate myself first about phishing scams. I will learn as much as I can about what phishing scams are and how they work. I will check the sender’s email address and look closely for misspellings or irregular domain names. Checking for misspelled words and unusual language. Before clicking on any links in the email, I will hover my mouse cursor over them to preview the actual URL. To make sure it matches the official website which it is coming from.
I know that most companies won’t ask me to provide sensitive information via email. If directed to a website, I will ensure it is secure by looking for ” in the URL and a padlock symbol in the browser’s address bar. I will enable 2FA to add an extra layer of security to your online accounts and makes it more difficult for phishers to gain access. Installing an antivirus and anti-phishing software on my devices will help detect and block phishing attempts. I will try to keep myself up to date with the latest phishing tactics and stay informed about current phishing campaigns and scams.
If I came across a phishing email I would avoid interacting with the email’s content. I wouldn’t click on any links or download any attachments. I would report phishing emails to my email provider to help prevent others from falling victim to the same scam. Then I would move the phishing email to my spam or trash folder and permanently delete it. I would also contact the company the email claims to be from and inform them about the phishing attempt I just received. I would also tell my co-workers, family and friends my experience and knowledge about phishing attempts to help them avoid falling victim to similar scams.
Specific clues and telltale signs that help me identify whether an email is a phishing attempt are common characteristics that can raise suspicion. I would look at the type of greeting as these types of emails often use “Dear User” or “Dear Customer” instead of my name. Phishing emails often create a sense of urgency or use threatening language to pressure me into taking immediate action. Look for spelling errors these companies normally proofread their communications prior to sending them out to their customers. Confirm the email addresses it will look similar to real ones but contain slight misspellings or unusual domain names.
If I were to receive an email from a company that I didn’t expect to hear from or you haven’t done business is very alarming. If an email offers me something that seems too good to be true, like winning a lottery or getting a large sum of money for no apparent reason, it’s likely a phishing scam. These phishing emails may include logos and graphics that appear legitimate but are actually copied or spoofed. Another clue would be the email is being sent to a large number of recipients.
I feel that the elderly are most likely to fall prey to these phishing attempts because they are less educated and less experienced with technology. They also lack awareness and might even be gullible to this type of emails. The urgency of the subjects would make them click on the provided links in order to make the issues cleared. I think that fear or anxiety, would be able to manipulate them making them much more vulnerable than other individuals. Also, these emails may promise money that all they need is to click the link and curiosity may get the best of them. They elderly don’t have strong email security practices either. This reason to make the eldery the primary target to these individuals.
