Plan and Communicate a Time-Based TaskSCENARIO: On Monday morning, you arrive at work and discover you have an email from your manager, Sara, about a customer service issue. She is worried because one

Plan and Communicate a Time-Based TaskSCENARIO: On Monday morning, you arrive at work and discover you have an email from your manager, Sara, about a customer service issue. She is worried because one of the company’s most important clients did not receive their shipment. While she acknowledges it isn’t your fault, she needs you to work quickly to resolve the issue. Her email outlines some tasks that must be completed in order to address the problem and fast track the solution:So last Friday, our client didn’t receive their shipment, and now it’s Monday, making it three days late. We need this problem fixed soon. I need you to email Renee Colon, the client, right away. Apologize for the delay and let her know we’re fixing this issue, but don’t overdo it. Make sure they know we appreciate their business. Then, contact Accounts Receivable. Have them issue a full refund on the customer’s delivery costs and send confirmation of the refund to them as well. Make sure the client is not charged for the new delivery either. And have Shipping expedite the new shipment and send tracking info to the customer. If you contact both departments by the end of today, Accounts Receivable should be done by Tuesday at the latest, and Shipping should have the package out the door with tracking by Wednesday.The table below lists the relevant tasks and deadlines that need to be done to accomplish the stated goals.————————-The second part is to communicate an internal plan regarding the refunding and redelivery of the shipment. You will draft a message to your colleagues in the Accounts Receivable and Shipping departments about the time frame of each task that clearly identifies who has which task and by what time it needs to be completed. You will need to select an appropriate tool to communicate this message to your colleagues and explain why this would be an effective tool for this purpose.For this assignment, you will:

Demonstrate your ability to craft messages for the appropriate purpose, tone, structure, and audience.
Be sure to include all the important information you need to communicate.
Select an appropriate tool for workplace communication.
Edit your messages for organization and style, ensuring professionalism with respect to formatting, spelling, punctuation, and grammar.

Share This Post

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

Answer the following four questions. Responses should be between about a paragraph for each question. When we receive and inspect items, specifically high-protein foods, such as eggs, poultry, dairy p

Answer the following four questions. Responses should be between about a paragraph for each question. When we receive and inspect items, specifically high-protein foods, such as eggs, poultry, dairy products, seafood, and meats, there are certain best practices that should be in place. Please identify these best practices and how

Week 3: Event Description (100 points). Please provide the name of the event and a review of your concept and theme. Discuss the expectations of the event coordinators, client, attendees, and other st

Week 3: Event Description (100 points). Please provide the name of the event and a review of your concept and theme. Discuss the expectations of the event coordinators, client, attendees, and other stakeholders. What are their goals? Then, review how you will meet those goals. Describe the concept and theme that

Break Down the Barrier Read Incident 1 “Break Down the Barrier” question 11-25 Submission Instructions: The essay is to be clear and concise, and students will lose points for improper grammar, pu

Break Down the Barrier Read Incident 1 “Break Down the Barrier” question 11-25 Submission Instructions: The essay is to be clear and concise, and students will lose points for improper grammar, punctuation, misspelling, and incorrect APA format. Your essay should be a minimum of 500 words in length, current APA

I need to fix this essay from AI and make it look like if I did it myself. Keep the same concept and follow the following directions. Your argumentative essay will be on a topic from the list of optio

I need to fix this essay from AI and make it look like if I did it myself. Keep the same concept and follow the following directions. Your argumentative essay will be on a topic from the list of options below. Consider your audiencefor this paper to be your peers.

Should Social Media Platforms Be More Strictly Regulated to Protect User Privacy, or Do Users Bear the Responsibility for Their Own Online Safety? In today’s interconnected world, social media platf I

Should Social Media Platforms Be More Strictly Regulated to Protect User Privacy, or Do Users Bear the Responsibility for Their Own Online Safety? In today’s interconnected world, social media platf It’s just a matter of putting it in MLA format and adjusting the answer, that is, the entire essay, in

This is a multiple assignment request for English Composition II. Please refer to the attached files for additional information on the assignments.

Answer the following four questions. Responses should be about a paragraph for each question. Please identify the three types of contaminants, and provide examples of each. (The word count criterion d

Answer the following four questions. Responses should be about a paragraph for each question. Please identify the three types of contaminants, and provide examples of each. (The word count criterion does not apply to this question.) What are the most common types of allergens? There are several employee behaviors that

Assignment Overview Focusing on the five senses analysis, describe how you would use a focus group to establish the correct design of an event (you may use any event of your choice). How would you use

Assignment Overview Focusing on the five senses analysis, describe how you would use a focus group to establish the correct design of an event (you may use any event of your choice). How would you use this focus group? What types of questions would you ask? How would you conduct

My Dream Job Based on the chapters you have read on Module 3: Lecture Materials & Resources page, you should be able to put together a job description from beginning to end. Try to consider a diff

My Dream Job Based on the chapters you have read on Module 3: Lecture Materials & Resources page, you should be able to put together a job description from beginning to end. Try to consider a different job title from the one you hold with your present employer, think about it as

Need this paper written, i have samples of other people writing it and can also give information about myself so that it’s written with my character

I need a paper written based off an interview I have already done. I can send you the interview in a document as a link in a mediafire as it wont let me attach it here. please let me know

Directions: Write 350-500 words in response to the following topic: Topic Persuade an audience about your major or pathway. Explain to the audience why your choice of major is important and relevant.

Directions: Write 350-500 words in response to the following topic: Topic Persuade an audience about your major or pathway. Explain to the audience why your choice of major is important and relevant. Include at least 3 reasons why others should pursue your chosen field. This persuasive essay may be written

Reviewing and Updating Job Descriptions How crucial is it for a company/H.R. department to review and update any/all job description in an organization and how often should a company/H.R. department r

Reviewing and Updating Job Descriptions How crucial is it for a company/H.R. department to review and update any/all job description in an organization and how often should a company/H.R. department review and update any/all job description in an organization. Why? Submission Instructions: Your initial post is worth 8 points. text book

What is one thing you want to know about your teacher?What is your biggest dream or goal in life?What is the nicest thing a classmate has said to you?

What is one thing you want to know about your teacher? What is your biggest dream or goal in life? What is the nicest thing a classmate has said to you?

Evaluation Final Draft for the topic below due 11/08/25. Jason Johnson How Stan Lee, Creator of Black Panther, Taught a Generation of Black Nerds about Race, Art, and Activism Jason Johnson is a p

Evaluation Final Draft for the topic below due 11/08/25. Jason Johnson How Stan Lee, Creator of Black Panther, Taught a Generation of Black Nerds about Race, Art, and Activism Jason Johnson is a professor at the School of Global Journalism and Communication at Morgan State University in Baltimore. He’s an MSNBC political

Evaluation rough draft on the following topic due 11/04/25 The article topic and outline for the rough draft are below. Jason Johnson How Stan Lee, Creator of Black Panther, Taught a Generation of

Evaluation rough draft on the following topic due 11/04/25 The article topic and outline for the rough draft are below. Jason Johnson How Stan Lee, Creator of Black Panther, Taught a Generation of Black Nerds about Race, Art, and Activism Jason Johnson is a professor at the School of Global

Evaluation rough draft on the following topic due 11/04/25 The article topic and outline for the rough draft are attached below.

Mind Map Overview You are the event leader for a statewide exposition being held in the capital of your state. This will be a 3-day event in the middle of summer and will have indoor and outdoor venue

Mind Map Overview You are the event leader for a statewide exposition being held in the capital of your state. This will be a 3-day event in the middle of summer and will have indoor and outdoor venue 2 SEPERATE PAPERS Mind Map Overview You are the event leader for