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project 2

4/10/24, 10:19 AM Assignment Information

1/3

IT 200 Systems Thinking Project Milestone Guidelines and Rubric

Overview

Thinking in systems allows you to view problems as parts of a whole and gives you a tool set to address those problems. In this activity, you will use your knowledge of systems thinking

methodologies to analyze a scenario and map the relationships between the parts of a system.

Prompt

To successfully complete this activity, address the following:

1. De�ne the following systems-thinking concepts in your own words:

1. De�ne systems thinking, providing an example of how this is used in the IT �eld.

2. Describe collections and how they are distinguished from systems.

3. De�ne feedback loop, providing an example of how this is used in the IT �eld.

4. De�ne stock and �ow diagram, providing an example of how this is used in the IT �eld.

5. De�ne casual loop diagram, providing an example of how this is used in the IT �eld.

2. The following scenario describes the system used for ful�lling an online order at Lost Pines Out�tters, a medium-sized outdoor clothing store. Read this scenario and create a basic map

of the system using Microsoft Visio.

Lost Pines Out�tters (LPO) Online

When a customer places an order through LPO’s online portal, the order is sent directly to the warehouse, where an associate takes (pulls) the selected items from warehouse

shelves. Warehouse associates use a single computer to track incoming orders, locate items in inventory, and pull inventory for ful�llment. Once LPO’s warehouse associates have

pulled the items from inventory, they manually update the inventory tracking system and the item is sent to the ful�lment department. In the ful�llment department, associates

package the items for delivery to customers and assign the shipment a tracking number through the U.S. Postal Service. Once the order has shipped, an associate in LPO’s

ful�llment department manually checks the tracking information and updates the order’s delivery status. Once the customer receives the order, an associate sends a card,

thanking them for their purchase and requesting they leave a review of the item and their experience shopping with Lost Pines Out�tters.

3. Once you have mapped this system, you will map relationships contained within the system. First, identify relationships within your system diagram that represent feedback loops, and

represent those loops within your model. Then, identify a relationship within the system that could be modeled with a stock and �ow or causal loop diagram, and model that diagram in

Visio.

4. Compose a brief, 250- to 500-word summary of the given system as well as the interactions and relationships present in the system.



4/10/24, 10:19 AM Assignment Information

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What to Submit

Upload a Word document that must include your written descriptions and your diagram of the system.

Systems Thinking Project Milestone Rubric

Criteria Exemplary (100%) Pro�cient (85%) Needs Improvement (55%) Not Evident (0%) Value

Systems Thinking Submission exceeds the

pro�cient criteria and displays

exceptional accuracy, clarity,

logic and detail

De�nes and gives an example of

systems thinking

Shows progress toward

pro�ciency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, or detail

Does not attempt criterion 12

Collections Submission exceeds the

pro�cient criteria and displays

exceptional accuracy, clarity,

logic and detail

Describes collections and how

they are distinguished from

systems

Shows progress toward

pro�ciency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, or detail

Does not attempt criterion 12

Feedback Loops, Stock and

Flow, and Causal Loops

Submission exceeds the

pro�cient criteria and displays

exceptional accuracy, clarity,

logic and detail

De�nes feedback loops, stock

and �ow diagrams, and causal

loop diagrams, and gives an

example of each

Shows progress toward

pro�ciency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, or detail

Does not attempt criterion 12

System Modeling Submission exceeds the

pro�cient criteria and displays

exceptional accuracy, clarity,

logic and detail

Models a given system using

Microsoft Visio

Shows progress toward

pro�ciency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, or detail

Does not attempt criterion 12

Relationship Modeling Submission exceeds the

pro�cient criteria and displays

exceptional accuracy, clarity,

logic and detail

Models a stock and �ow or

causal loop diagram based on a

given system

Shows progress toward

pro�ciency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, or detail

Does not attempt criterion 12

4/10/24, 10:19 AM Assignment Information

3/3

Criteria Exemplary (100%) Pro�cient (85%) Needs Improvement (55%) Not Evident (0%) Value

System Description Submission exceeds the

pro�cient criteria and displays

exceptional accuracy, clarity,

logic and detail

Identi�es and describes the

parts of a given system

Shows progress toward

pro�ciency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, or detail

Does not attempt criterion 12

System Interactions Submission exceeds the

pro�cient criteria and displays

exceptional accuracy, clarity,

logic and detail

Summarizes the interactions

and relationships within a given

system

Shows progress toward

pro�ciency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, or detail

Does not attempt criterion 13

Articulation of Response Exceeds pro�ciency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Clearly conveys meaning with

correct grammar, sentence

structure, and spelling,

demonstrating an

understanding of audience and

purpose

Shows progress toward

pro�ciency, but with errors in

grammar, sentence structure,

and spelling, negatively

impacting readability

Submission has critical errors in

grammar, sentence structure,

and spelling, preventing

understanding of ideas

10

Citations and Attributions Attributes sources where

applicable using citation

methods with very few minor

errors

Attributes sources where

applicable, but with consistent

minor errors

Attributes sources where

applicable, but with major

errors

Does not attribute sources

where applicable

5

Total: 100%

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