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Project 3

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IT 200 Project Three Systems Thinking Guidelines and Rubric

Competency

In this project, you will demonstrate your mastery of the following competency:

Apply the process of systems thinking

Scenario

You are an employee at a consulting �rm that assists other businesses in solving systems problems within their organizations. Ann Jemisin, president of Lost Pines Out�tters, a local and online

clothing retailer, has asked for your assistance. During the intake process, she sends information on her company, their processes, and the issues they would like you to remedy. Your supervisor

has asked you to create an analysis of the existing systems in Anne’s business. Your analysis is an initial appraisal of the situation at Lost Pines Out�tters, making preliminary recommendations

to address the issues identi�ed by your client. As you write your analysis, focus on the application of systems thinking processes and best practices to the scenario and the identi�ed issues.

Directions

System Analysis

Lost Pines Out�tters has provided you with a speci�cations document describing the current processes in place in their business, and the issues they would like to address through the

application of systems thinking processes. Using this information, create an analysis that addresses the following requirements:

Description: Before you make recommendations to �x the system, you must �rst describe the system in its current state. In your analysis, identify the parts of the current system, and

consider the main nodes of the system and the high-level processes and components in place at Lost Pines Out�tters. Once you have identi�ed the parts of the system, describe the

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4/24/24, 11:52 AM Assignment Information

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interactions and relationships between parts of the system and identify and describe the feedback loops in the system.

Recommendations: Once you have described the current system, examine the problems offered by the client. Using systems thinking principles, pose recommendations to existing

systems based on client needs and systems thinking best practices. In your recommendation, consider both the interactions and relationships between parts of the system, as well as the

feedback loops present. Then, describe the potential impact of changes to the system. In your recommendations and description, focus on the application of systems thinking concepts

and best practices to the identi�ed problems.

Modeling: Following your analysis and recommendation, construct a model of a system including recommended changes. This model should represent your recommended changes and

include parts, interactions, relationships, and feedback loops for your recommended changes.

Conclusion: In the conclusion of your analysis, describe the bene�ts of systems thinking within a business environment. In this description, demonstrate how the application of systems

thinking allowed you to analyze the problems and equipped you to solve the identi�ed issues.

What to Submit

To complete this project, you must submit the following:

Systems Analysis

Generate a report that analyzes the current systems in place at Lost Pines Out�tters and recommends changes to these systems/processes in line with client requests. This report should

include initial recommendations for process and technology improvements focused on enhancing the client’s systems. Additionally, the report should contain a visualization modeling the

recommended system for the client.

Your report should be 900–1,250 words and contain at least one system visualization created using Microsoft Visio.

Supporting Materials

The following resource(s) may help support your work on the project:

Scenario Information: Client Speci�cations – Lost Pines Out�tters Word Document

You have been provided with information on Lost Pines Out�tters, including their current processes.

Project Three Systems Thinking Rubric

Criteria Exemplary (100%) Pro�cient (85%) Needs Improvement (55%) Not Evident (0%) Value

System Components Exceeds pro�ciency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Identi�es and describes the

parts of a given system

Shows progress toward

pro�ciency, but with errors or

omissions; areas for

improvement may include

thoroughness in descriptions

Does not attempt criterion 15

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Criteria Exemplary (100%) Pro�cient (85%) Needs Improvement (55%) Not Evident (0%) Value

System Relationships Exceeds pro�ciency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Describes the interactions,

relationships, and feedback

loops within a given system

Shows progress toward

pro�ciency, but with errors or

omissions; areas for

improvement may include

conceptual clarity and precision

in descriptions

Does not attempt criterion 15

System Recommendations Exceeds pro�ciency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Poses recommendations to

existing systems based on client

needs and systems thinking

best practices

Shows progress toward

pro�ciency, but with errors or

omissions; areas for

improvement may include

conceptual clarity in

recommendations and

supporting reasoning

Does not attempt criterion 15

System Modi�cations Exceeds pro�ciency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Describes the potential impacts

of changes to a given system

Shows progress toward

pro�ciency, but with errors or

omissions; areas for

improvement may include

conceptual clarity and precision

in descriptions, and use of

systems thinking concepts in

recommendations

Does not attempt criterion 15

System Modeling Exceeds pro�ciency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Constructs a model of a system

including recommended

changes

Shows progress toward

pro�ciency, but with errors or

omissions; areas for

improvement may include

accuracy, clarity, logic, detail,

and thoroughness

Does not attempt criterion 15

Systems in Business Exceeds pro�ciency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Describes the bene�ts of

systems thinking within a

business environment

Shows progress toward

pro�ciency, but with errors or

omissions; areas for

improvement may include

conceptual clarity and precision

in descriptions

Does not attempt criterion 15

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Criteria Exemplary (100%) Pro�cient (85%) Needs Improvement (55%) Not Evident (0%) Value

Articulation of Response Exceeds pro�ciency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Clearly conveys meaning with

correct grammar, sentence

structure, and spelling,

demonstrating an

understanding of audience and

purpose

Shows progress toward

pro�ciency, but with errors in

grammar, sentence structure,

and spelling, negatively

impacting readability

Submission has critical errors in

grammar, sentence structure,

and spelling, preventing

understanding of ideas

5

Citations and Attributions Attributes sources where

applicable using citation

methods with very few minor

errors

Attributes sources where

applicable, but with consistent

minor errors

Attributes sources where

applicable, but with major

errors

Does not attribute sources

where applicable

5

Total: 100%

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