Our Services

Get 15% Discount on your First Order

[rank_math_breadcrumb]

Quick Answer

See Attachment

Locate three research studies that deal with the management of people with their individual differences and diverse personalities. Use online, peer-reviewed journal research (case study research is preferred) to inform your writing. Summarize the takeaways from the articles that can support greater skill in managing people.

· 350 Word Minimum

· Plagiarism free

· A+ Work

· Below is some data that could be reviewed and used.

CONNECTING DATA TO MANAGE PERFORMANCE

15 Roles Leaders Play to Manage

Performance and Accountability

by Chris DeVany

W

hen managing performance and accountability, frontline managers take on a variety of roles as they interact with other people.

These roles are the character that

the manager assumes in a particular situation, much like the roles actors play in a film or show.

Starring Roles Managers Play

Here are the most predominant roles managers adopt:

Coach

Develops game plans and calls plays; makes assignments; encourages team members; assesses strengths and developmental needs; builds individual and team strengths through instruction; allows members to practice skills; gives feedback.

Team Captain

Uses leadership and communication skills to build teams and hold them together; inspires confidence; communicates the vision, mission, and goals of the enterprise to team members; guides teams in development of set objectives; helps members understand the positions they play; seeks participation in team projects; openly confronts conflicts.

Cheerleader

Encourages team members to excel; shows and builds confidence in abilities of team members; generates enthusiasm and support for team projects both with the immediate group and from the organization as a whole.

News Reporter

Communicates information within the team; promotes the team to others.

Fortune Teller

Projects trends; decides or recommends best course of action based on these predictions.

Political Analyst

Analyzes the current politics of the enterprise and develops strategies accordingly.

Counselor

Listens to employee problems; helps employees develop solutions.

Parent

Supports and nurtures employees.

Referee

Calls time-out during conflicts; seeks resolution; determines penalties.

Negotiator

Is an honest broker in bringing people with different views together; negotiates for resources.

Gladiator

Battles to gain support or resources; fights to protect the team or project.

Hunter

Openly seeks new projects and sources of work for the team.

Resource Allocator

Determines or recommends how the team’s resources will be used.

Spokesperson

Represents the organization at professional, civic, or other meetings.

THE PUBLIC MANAGER
| WINTER 2013
31

FORUM:

Detective

Jointly identifies problems, determines causes, and develops solutions.

The Relationship Between

Performance and Accountability

We must be clear about the relationship between performance and accountability. As managers, we manage others’ performance. Accountability starts with the working relationship with our manager. We best ensure others delivering on performance by holding ourselves accountable first.

What steps are we taking to manage performance and ensure accountability in each of our roles? Let us take a look at each role, and consider advisable steps and approaches:

Coach

Managing performance. Conduct performance reviews; help to establish and support professional development plans for staff; assign responsibilities; encourage team members; assess strengths and developmental needs; build individual and team strengths through instruction; allow team, members to practice skills; give feedback.

Ensuring accountability. Monitor our own performance first, and meet regularly with our manager to ensure we are delivering on what we promised to do; review team performance with manager and receive their feedback; follow-up on assignments we have been given; ask for manager’s support when it comes to our own assessment of strengths and developmental needs; review our individual professional development plan with manager and request feedback.

Team Captain

Managing performance. Use our leadership and communication skills to build teams and hold them together; inspire confidence; communicate the vision, mission, and goals of the enterprise to team members; guide teams in development of set objectives; help members understand the positions they play; seek participation in team projects; openly confront conflicts.

Ensuring accountability. Ask our manager for guidance about which leadership and communication skills help to build teams and hold them together; ask ourselves, “How

32 WWW.THEPUBLICMANAGER.ORG

does our manager inspire confidence?”; “How does our manager and do other leaders communicate the vision, mission, and goals of the enterprise?”; “How have I seen others effectively guide teams in development of set objectives, help members understand the positions they play, seek participation in team projects and openly confront conflicts?”

Cheerleader

Managing performance. Encourage team members to excel; show and build confidence in abilities of team members; generate enthusiasm and support for team projects both with the immediate group and from the organization as a whole.

Ensuring accountability. Regularly meet with our manager to review team members’ performance, and understand from them what steps they recommend we take with those whose performance needs to improve, as well as how we can show and builds confidence in abilities of team members, generate enthusiasm and support for team projects both with the immediate group and from the organization as a whole.

News Reporter

Managing performance. Communicate information within the team; promote the team to others.

Ensuring accountability. Look to see how others effectively communicate information within their team and promote their team to others; follow their example.

Fortune Teller

Managing performance. Project trends; decide or recommend best course of action based on these predictions.

Ensuring accountability. Ask our manager and others for guidance on vision and forecasts; follow their lead.

Political Analyst

Managing performance and ensuring accountability. Analyze the current politics of the enterprise and develop strategies accordingly.

Counselor

Managing performance. Listen to employee problems; help employees develop solutions.

CONNECTING DATA TO MANAGE PERFORMANCE

Ensuring accountability. Ask our manager for guidance when faced primarily with the more complex problems we either haven’t handles before or haven’t handled in a while.

Parent

Managing performance. Support and nurture employees.

Ensuring accountability. Ask our manager for support as and when needed.

Referee

Managing performance. Call time out during conflicts; seek resolution; determine penalties.

Ensuring accountability. Ask for our manager’s guidance when it comes to managing and resolving conflicts.

Negotiator

Managing performance. Be an honest broker in bringing people with different views together; negotiate for resources.

Ensuring accountability. Hold ourselves to the same standard we hold others to when contributing to conversations which involve expressing different viewpoints; negotiate to “win-win.”

Gladiator

Managing performance. Battle to gain support or resources; fight to protect the team or project.

Ensuring accountability. Follow the lead of the best exemplars when it comes to gaining support or resources and fighting to protect the team or project.

Hunter

Managing performance. Openly seek new projects and sources of work for the team.

Ensuring accountability. Deliver on those projects on time and on budget.

Resource Allocator

Managing performance. Determine or recommend how the team’s resources will be used.

Ensuring accountability. Deliver the promised performance based on effective use of those resources.

Spokesperson

Managing performance. Represent the organization at professional, civic, or other meetings.

Ensuring accountability. Follow-up on any contacts you establish and requests for services you receive when you are representing your organization.

Detective

Managing performance. Jointly identify problems, determine causes, and develop solutions.

Ensuring accountability. Report your findings to your manager in a timely manner, especially when you have to deliver bad news.

Modeling Behavior

The closeness of the relationship between managing performance and ensuring accountability is shown in that ensuring accountability is modeling the behavior we expect from others as help them manage their performance. Holding ourselves accountable helps us improve our own performance as a manager.


Chris DeVany

is founder and president of Pinnacle Performance Improvement Worldwide, a management consulting firm. He is the author of 90 Days to A High-Performance Team
(McGraw Hill). He holds degrees in management studies and organizational behavior from Boston University. Contact him at [email protected] or via www.ppiw.com.

THE PUBLIC MANAGER
| WINTER 2013
33

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Share This Post

Email
WhatsApp
Facebook
Twitter
LinkedIn
Pinterest
Reddit

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

HRM 6301 IV

2 Human Resources Management Methods HRM 6301 Unit IV Journal Do you know if you are an auditory (learn by hearing), visual (learn by seeing), or kinesthetic (learn by doing) learner? Using your preferred search engine, search “learning style self-assessment.” Then, take one of the many available online self-assessments. Do

RCH 5301 V

2 Research Design and Methods RCH 5301 DB V Unit V Assignment Describe a dilemma you are currently facing, and the variables involved. Would this dilemma be best resolved by using a correlational analytical approach or a causal-comparative analytical approach? I will need to send you a response. Then, choose

What are the 7 Warning Signs You Need AC Repairs Service in Bedford, NS?

  When the summer heat rolls into Bedford, NS, there’s nothing more comforting than a cool, climate-controlled home—but when your air conditioner starts acting up, that comfort can quickly turn into a crisis. Ignoring the early warning signs of a malfunctioning AC unit often leads to complete system breakdowns, costly

Smoking vs. Vaping

Please respond to the following: Review the following articles and answer the question below: Is Vaping Better Than Smoking?Links to an external site. Are E-Cigarettes Less Harmful Than Regular Cigarettes?

Business Finance – Management Assignment 3

Assignment Details attached.  Assignment 1. Review the Background Information: Following the passage of the Tax Cuts and Jobs Act of 2017 by the U.S. Congress, several large U.S. corporations announced employee bonuses and other incentives as a gesture of goodwill, intending to share the financial benefits from corporate tax cuts

Building Effective Decision-Making Skills and Utilizing SWOT Analysis.

see attached for instructions Report: Building Effective Decision-Making Skills and Utilizing SWOT Analysis. Objective: This report aims to enhance your understanding of effective decision-making skills and the SWOT analysis framework. You will explore how these skills and tools contribute to making informed decisions in various organizational contexts. Report Structure: I.

cr2

2 this assignment is an annotated outline to help you organize your final paper. Your outline must be in outline form (this is not an essay paper), and it must also be substantive and scholarly Each topic or step of the outline will include only two or three sentences regarding

Marketing HW Excel Sheet need with work shown

I need the excel sheet formatted with the correct formulas in the cell.  HW assignment: Questions Use high-end (HE) customer churn data provided in the MS Excel workbook “Homework 3.xlsx” to estimate the following models 1. The shifted Geometric model 2. Two segments shifted Geometric model 3. Three segments shifted

Unit VIII Ess

see attachment Unit VIII Journal Imagine you are in charge of marketing a bubble gum that gives sequential flavors of a 4-course meal but runs the risk of turning the consumer into a giant blueberry. Address each of the following points in relation to this product: · Explain potential ethical

Business Finance – Management HUM 5220 Week 2 Assignment

see attached Governance Duties It is important to understand behaviors that create effective nonprofit governance boards, as well as ethical principles and practices. For this assignment, you will take a close look at some of these principles. The purpose of this assignment is to learn more about the principles of

How to Choose the Best Self Storage Unit in Brandon for Your Needs

  Whether you’re downsizing your home, relocating, storing seasonal items, renovating, travelling for an extended period, or simply clearing your business space to get organized, renting a self storage unit in Brandon is an affordable and practical option to keep your belongings safe, organized, and protected from damage or loss.

Why Are Cake Slice Packaging Boxes Becoming So Popular?

  In the world of desserts and bakery packaging, one trend is clearly rising: individual cake slice packaging boxes. Whether you’re a bakery, home baker, event planner, or café owner, offering cake slices in custom boxes isn’t just convenient—it’s a smart branding move. So, why exactly are cake slice packaging

What is the cheapest day to buy Qatar Airways Flight?

 Tuesday is often the cheapest day to book Qatar Airways ????????????????????????, making it the perfect time to lock in low fares+1-888-529-5408  . For personalized assistance and insider tips on the best travel deals, speak with a live agent at +1-888-529-5408  . What is the best day to fly with Qatar

WK3DIS 599

SEE ATTACHED Please cite 2 outside scholarly authors. TEXTBOOK: Required Textbook: David, F. R., David, F. R. & David, M.E. (2023). Strategic management: a competitive advantage approach, concepts and cases (18th ed.). Upper Saddle River: Pearson. ISBN: 9780137897667 1A… Develop a Competitive Matrix for McDonald’s in a analysis and conclusions