Our Services

Get 15% Discount on your First Order

[rank_math_breadcrumb]

Scenario You have been contracted as an HR consultant by a U.S. LLC in Wilmington, Delaware, to solve their internal issues. This U.S. LLC is a branch of a Singaporean software solutions provider with

Scenario

You have been contracted as an HR consultant by a U.S. LLC in Wilmington, Delaware, to solve their internal issues. This U.S. LLC is a branch of a Singaporean software solutions provider with 140 employees and $20M revenue per year. The CEO of the Singaporean headquarters wants to open new markets in the United States, gain access to new customers, diversify risk, leverage resources, and increase profits. To meet these goals, she tasked a VP to establish and take charge of the U.S. branch.

Unfortunately, the newly formed U.S. branch has been facing several problems from the beginning.

  • Employees at the call center and the sales and marketing division are disengaged and emotionally fatigued as a result of contradictory communication between the branch’s leadership and the leadership at the Singaporean headquarters.
  • The branch team members feel frustrated and undervalued as a result of conflicting feedback from their VP and management team.
  • Messages from leadership lack consistency, especially regarding policies and practices related to human resources.
  • There is no training for team members.
  • Communication problems between the Singaporean headquarters and the U.S. branch are resulting in low employee morale.

Overall, the standard operating procedures (SOP) followed successfully at the headquarter office in Singapore could not be replicated at the U.S. branch. As a result, the CEO’s vision of successfully furthering expansion into the U.S. market remains unfulfilled.

Prompt

Perform the change readiness/needs assessment audit for the U.S. branch and submit a report of your findings to the VP in the course scenario. As the HR consultant, this would help you identify the readiness of the U.S. branch employees to adopt change plans. In this report prepared for the VP, you will discuss the change readiness of the workforce and leadership, willingness and capabilities for change, and any historical barriers to change from past planned or unplanned change management experiences.

Specifically, you must address the following rubric criteria:

  • Based on the Employee Engagement Surveys data, create visuals that illustrate areas in need of change at the U.S. branch. Your visuals should address the following:
    • Appraisal, job-role stagnation, and promotion or recognition
    • Apathy or disinterest regarding the vision, mission, and values of the organization
    • Lack of trust in managers, especially senior leaders
    • Impressions about the organization’s attitude to inclusion and diversity
    • A justification of your selection of data points from the Employee Engagement Survey results
  • Discuss employees’ confidence in change management practices:
    • Consider the information available through the Employee Engagement Surveys and Leaders’ Self-Evaluations.
    • Do employees have a high degree of confidence in the company’s leadership? Explain your reasoning.
    • Explain the urgency for change at the employee and leadership level.
    • Analyze the middle managers’ (team leads’) role in creating an adoption mindset:
      • How would they serve as a bridge between the senior leaders and the frontline staff?
      • Are they ready to take ownership of the proposed change? Explain your reasoning.
    • How do leadership styles and power distribution impact change readiness?
  • Identify opportunities to increase change readiness/trust at the U.S. branch:
    • Why are some employees more accepting of change while others might be more reluctant?
    • How does the Forms of Resistance Grid explain the common reasons for resistance to change?
      • Refer to the Exit Interviews and explore the Forms of Resistance Grid to discuss any two forms of resistance from this list: ambivalence, peer-focused dissent, upward dissent, sabotage, refusal/exit.
  • Use Hofstede’s cultural dimension model and the Exit Interviews, Employee Engagement Surveys, and Leaders’ Self-Evaluations to explain cultural considerations that may have created difficulties for the employees of the U.S. branch to adjust to the Singaporean headquarters’ SOPs:
    • Summarize the importance of culture considerations using Hofstede’s cultural dimensions model in the context of the U.S. branch and the Singaporean headquarters.
      • Explain how Hofstede’s model helps analyze cultural differences based on specific evidence and not on pre-conceived notions about different cultures.
      • Discuss how differences in specific dimensions of Hofstede’s model may result in misunderstanding and change management frustration or failure.
      • Discuss individualism and one other dimension from the list below that might impact the cross-cultural communication and business practice differences among the American and the Singaporean employees:
        • Uncertainty avoidance
        • Power distance
        • Long-term orientation

What to Submit

Submit a 2- to 3-page Word document with 12-point Times New Roman font, double spacing, and one-inch margins. Sources should be cited according to APA style. Consult the Shapiro Library APA Style Guide for more information on citations.

Share This Post

Email
WhatsApp
Facebook
Twitter
LinkedIn
Pinterest
Reddit

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

Assignment Instructions International Dispute Resolution – A Case Study in Export Contract Negotiation You are the CEO of a rapidly growing California-based company that has just secured its first ma

Assignment Instructions  International Dispute Resolution – A Case Study in Export Contract Negotiation You are the CEO of a rapidly growing California-based company that has just secured its first major export order, a large-volume purchase by an Italian customer. Until now, all of your company’s procurement and sales contracts have

MBA 645 M Guidelines and RubricOverview In Milestone One, you analyzed the brand implications of reopening the park, and you have delivered the analysis report in the form of a presentation. In your r

MBA 645 M Guidelines and RubricOverview In Milestone One, you analyzed the brand implications of reopening the park, and you have delivered the analysis report in the form of a presentation. In your role as regional marketing director of one of the theme parks in the southeastern United States, you

MBA 687 Guidelines and RubricScenario Congratulations! As an HR consultant hired to resolve issues of communication and employee disengagement at the U.S. branch of the Singaporean software solutions

MBA 687  Guidelines and RubricScenario Congratulations! As an HR consultant hired to resolve issues of communication and employee disengagement at the U.S. branch of the Singaporean software solutions organization, you impressed the leadership team. You submitted a change readiness report as Milestone One and highlighted the importance of stakeholders and

MBA 687 Guidelines and RubricScenario Congratulations! As an HR consultant hired to resolve issues of communication and employee disengagement at the U.S. branch of the Singaporean software solutions

MBA 687  Guidelines and RubricScenario Congratulations! As an HR consultant hired to resolve issues of communication and employee disengagement at the U.S. branch of the Singaporean software solutions organization, you impressed the leadership team. You submitted a change readiness report as Milestone One and highlighted the importance of stakeholders and

Assignment Instructions Trade Theory Analysis – South Korea and Germany You are working as a trade economist tasked with analyzing South Korea’s trade patterns through the lens of major international

Assignment Instructions Trade Theory Analysis – South Korea and Germany You are working as a trade economist tasked with analyzing South Korea’s trade patterns through the lens of major international trade theories. Your goal is to assess how well the theories of Comparative Advantage, Heckscher-Ohlin, and New Trade Theory explain

After reviewing my thesis paper, it has been identified that over 70% of the content appears to be AI-generated. While the format, structure, and references are appropriate, the work must reflect orig

After reviewing my thesis paper, it has been identified that over 70% of the content appears to be AI-generated. While the format, structure, and references are appropriate, the work must reflect original writing and analysis. Please revise the paper so that AI-generated content is reduced to below 10%. In doing

Discussion Assume you are leading a team composed of representatives from British, Mexican, Brazilian, and Egyptian subsidiaries of your firm. The team must make a number of major decisions. What

Discussion  Assume you are leading a team composed of representatives from British, Mexican, Brazilian, and Egyptian subsidiaries of your firm. The team must make a number of major decisions.  What guidelines might you develop for yourself for leading the team through its decision-making process? What steps might you take to

Discuss the following: How does economic integration among countries impact foreign exchange markets? In what ways can regional economic agreements, such as free trade zones or currency unions, inf

Discuss the following:   How does economic integration among countries impact foreign exchange markets? In what ways can regional economic agreements, such as free trade zones or currency unions, influence exchange rate stability and volatility? What are the potential benefits and challenges for businesses operating in economically integrated regions with fluctuating

DISCUSSION Discuss the ethical considerations involved in Foreign Direct Investment (FDI) in developing countries. How can multinational companies ensure their investments are socially responsible? Wh

DISCUSSION Discuss the ethical considerations involved in Foreign Direct Investment (FDI) in developing countries. How can multinational companies ensure their investments are socially responsible? What role do host-country governments play in setting ethical standards for FDI, and how might cultural differences influence ethical expectations? To earn full credit, post an

Touchstone 4: Organization Analysis & Strategic Recommendations SCENARIO: Select an organization you are familiar with or have worked for (currently or in the past). You are tasked with analyzing

Touchstone 4: Organization Analysis & Strategic Recommendations SCENARIO: Select an organization you are familiar with or have worked for (currently or in the past). You are tasked with analyzing the organization both internally and externally using some of the tools and frameworks you have learned in this course. You are

Discussion “Trade between individuals, tribes, and then nations has occurred for thousands of years. Throughout the centuries, the desire to control trade and trade routes has often been the cause of

Discussion “Trade between individuals, tribes, and then nations has occurred for thousands of years. Throughout the centuries, the desire to control trade and trade routes has often been the cause of conflict between countries.”  Do you agree with this statement? Why or why not? To earn full credit, post an initial

MBA 645 Module Five Presentation Guidelines and RubricOverview Marketing in the digital age is very dynamic; it is necessary to monitor multiple digital channels and platforms to engage with your targ

MBA 645 Module Five Presentation Guidelines and RubricOverview Marketing in the digital age is very dynamic; it is necessary to monitor multiple digital channels and platforms to engage with your target audience without missing any opportunity. Digital channels and platforms are measurable and allow for monitoring performance of your marketing

MBA 687 Module Five Presentation Guidelines and RubricOverview You are an HR consultant, hired to resolve issues stemming from communication and coordination challenges between employees of the U.S. b

MBA 687 Module Five Presentation Guidelines and RubricOverview You are an HR consultant, hired to resolve issues stemming from communication and coordination challenges between employees of the U.S. branch and the Singaporean headquarters of a software solutions provider. You decide to recommend organization-wide changes to resolve the issues related to

MBA 687 Module Five Report Guidelines and RubricOverview The leadership of the Singaporean-headquartered software solutions organization is concerned about issues arising from communication and coordi

MBA 687 Module Five Report Guidelines and RubricOverview The leadership of the Singaporean-headquartered software solutions organization is concerned about issues arising from communication and coordination challenges between employees at the U.S. branch and the Singaporean headquarters. The VP of the U.S. branch tasks you, as an HR consultant, with developing

HIM 500 Guidelines and RubricOverview You will submit an analysis of how the company in the case study is noncompliant and the strategies (general, not specifics) to move it toward compliance. Speci

HIM 500  Guidelines and RubricOverview  You will submit an analysis of how the company in the case study is noncompliant and the strategies (general, not specifics) to move it toward compliance. Specifically the following critical elements must be addressed: Health Regulations and Laws Ramifications: In this section of your final

Home county USA Japan is chosen country 2 pages Describe at least two management positions that will require training for in-country positions. The description must include the identification of cultu

Home county USA Japan is chosen country 2 pages Describe at least two management positions that will require training for in-country positions. The description must include the identification of cultural, linguistics and specialized skills needed for the positions. Culturally, describe differences, such as management styles between the workforce in the

Reflect on what you have learned in this unit and explain various paths for repatriating employees of a corporation to the United States, and focus on how to best use the talents and experience gained

Reflect on what you have learned in this unit and explain various paths for repatriating employees of a corporation to the United States, and focus on how to best use the talents and experience gained by the employees during their posting overseas. Be sure to address the differences between retirees,