Managing People and Promoting Collab
Week 5 Learning Resources
Understanding Coaching
Much of the manager’s role consists of achieving organizational results through other people. To achieve this goal, managers must be skilled coaches. Through these resources, you will explore the mindset and fundamental skills of effective coaching.
· Emerald Works Limited. (n.d.).
What is coaching? How to be an effective coach
Download What is coaching? How to be an effective coach
. MindTools.
MindTools. (n.d.). What is Coaching? Reprinted by permission of MindTools via the Copyright Clearance Center. Licensed in 2023.
· Grote, D. (2011).
Providing day-to-day coaching
Download Providing day-to-day coaching
. In
How to be good at performance appraisals: Simple, effective, done right (pp. 71–88). Harvard Business Review Press.
Grote, D. (2011).
How to be good at performance appraisals: Simple, effective, done right. Harvard Business Press. Licensed 2021.
· Milner, J., & Milner, T. (2018, August 14).
Most managers don’t know how to coach people. But they can learn
.
Harvard Business Review Digital Articles, 2–5.
Coaching For Performance
Several management gurus have pointed out that managers should “look in the mirror” to explore their own behaviors when employees are not performing as they should. Using these resources, you will explore specific skills and techniques managers use to help employees achieve improved performance.
· Harvard Business School Press. (2006).
Becoming a better coach
. In
Performance management: Measure and improve the effectiveness of your employees (pp. 1–14). Harvard Business School Publishing Corporation.
· Harvard Business Review Press. (2006).
Closing gaps and improving performance: The basics of coaching
. In
Performance management: Measure and improve the effectiveness of your employees (pp. 1–19). Harvard Business School Publishing Corporation.
· Harvard Business Review Press. (2014).
Conducting a feedback session
. In
Giving effective feedback (pp. 25–42). Harvard Business School Publishing Corporation.
· Harvard Business Review Press. (2014).
Developing an action plan
. In
Giving effective feedback (pp. 43–53). Harvard Business School Publishing Corporation.
· Geisler, J. (2020).
What leaders should know before having tough conversations about performanceLinks to an external site.
.
Healthcare Financial Management,
74(1), 50–51.
· Ibarra, H., & Scoular, A. (2019, October 31).
The leader as coach: How to unleash innovation, energy, and commitment
.
Harvard Business Review Digital Articles, 2–11.
· PERLA Coaching & Consulting. (n.d.).
A coaching conversation checklist for smart managers
Links to an external site.
.
Important Documents and Resources
·
Document:
Developing Individuals: Coaching for Performance Simulation Preparation (PDF)
Download Developing Individuals: Coaching for Performance Simulation Preparation (PDF)
·
Document:
Week 5 Assignment Template: Coaching Conversation Preparation and Strategy (Word document)
