Write 200–250 words that respond to the following questions with your thoughts, ideas, and comments. Be substantive and clear, and use examples to reinforce your ideas.
For this Discussion Board, please complete the following:
When multiple employee personalities come into one business unit, there is a possibility of conflict happening. The seriousness of the conflict will be impacted by how and when the situation is handled by leadership. Conflict management allows for leadership to identify and resolve a situation in a way that the employees feel comfortable and to minimize the possibility of future conflicts.
You learned about conflict management. Using what you have learned, answer the following questions:
- What is a common conflict that could arise in the workplace?
- As a manager, what steps could be taken to resolve the conflict in the first question?