Managing Team Conflict
After studying Module 3: Lecture Materials & Resources, discuss the following:
Think of a time when you were on a team and there was conflict. How was the situation handled?
Based on what you learned from the textbook readings:
- Would you have handled it differently? Why or why not?
- How would you use interpersonal communication to your advantage?
- Which conflict style and strategy would you use? Why?
Remember not to use real names when referring to people not in this class.
READ:
Read and watch the lecture resources & materials below early in the week to help you respond to the discussion questions and to complete your assignment(s).
Read
- Folger, J., Poole, M. S., & Stutman, R. K. (2018).
- Chapter 4: Conflict Styles and Strategic Conflict Interaction
- Chapter 6: Face-Saving
- Case 4.3: The Would-Be Borrower
- Case 6.3: The Controversial Team Member
- Watch:
Submission Instructions:
- Your initial post should be at least 200 words, formatted, and cited in the current APA style with support from at least 2 academic sources. Your initial post is worth 8 points.